{"id":3869551,"url":"https://alion.io/job/accor-security-supervisor-5","title":"Security Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":67,"ghost_share":0,"stale_share":0.97,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T10:30:27Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T03:15:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Raffles Hotels & Resorts\nThe Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.\nAbout Raffles The Palm\nOpened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.\nMore than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.\nWe invite you to join the world of luxury hospitality at Raffles The Palm as we are currently looking for a Security Supervisor.\nReporting to the Director of Security, the Security Supervisor oversees daily security operations, ensuring the safety and security of our guests, colleagues, and hotel premises.\nAt Raffles, security goes beyond procedures. It is about creating a safe and welcoming environment through vigilance, professionalism, and proactive service, while ensuring the highest standards of safety and guest experience.\nKEY ROLES & RESPONSIBILITIES\nTo establish chain of command and responsibility, the Supervisor shall be held directly responsible to the Assistant Operations Manager, Assistant Director and Director of Security\nPerform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security\nAdopt “Service Oriented” approach in discharging of duties in order to function harmoniously with the concept of the Hotel as a place of Hospitality:Be held accountable for the overall performance of the on duty security personnel and all security related matters\nPromote the “gentleman” rather than “officer” image for the security service\nAct for and on behalf of the Hotelkeeper on security matters\nProtect the safety of guests, staff, their properties and those belonging to the Hotel\nAssist other Department in rendering services to the customers to maintain or enhance the services provided other than primary security duties\nAct as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests\nGreet guests and offer assistance\nTo lead guests whenever possible if they are uncertain of the location within the Hotel premises\nTo inform and sell other hotel facilities to all visitors of the Hotel\n\nTraining of new LPOs to impart job knowledge and skillsUpdate regular SOP exams\n\nInspecting and briefing his/her charges before the deployment to ensure that they are neat and tidy in appearance\nDiscipline:Enforce discipline and report, warn or counsel on incidents of indiscipline observed as appropriately\nAre physically and mentally fit i.e. any officer who is found to be incapable by reason of sickness or intoxication through the influence of liquor or drugs or not in the right frame of mind, shall be referred to the Company appointed Clinic for an examination and struck off the Duty Roster\nClearly and fully understand the instruction and information delivered at the briefing\n\nConduct regular checks on all “field” officers to assure that they are alert and discharging their duties efficiently and effectively. For this purpose, he shall, unless otherwise actively engaged, perform at least two (2) patrols of the whole building during his tour of duty\nConducting investigations and putting up the accompanying investigation papers and reports into cases which occur within the Hotel involvingCriminal acts, losses or accidents caused to lives and properties\nStaff misconduct\nCases affecting guests or staff that may be of interest to the Management\n\nProtect and preserve the integrity of the Department byKeeping tag on officers under his charge to ensure that they conform to correct work attitudes and accepted norms of conduct as expected from LPOs\nIntelligence gathering, from within and without the Department, to assess their integrity and potentials\nTaking appropriate action to report, encourage or counsel, if found necessary, depending on the merits of demerits of the case\n\nSurveillance of hotel staffEnsuring that they abide by the House Rules\nKeeping tag on movements of staff who are classified as suspects under investigations\n\nCultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes\nKeeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters\nParticipating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., private organization or individual having official business connected with the Hotel as well as The Department directed against criminal and undesirable elements\nKeeping the Duty Shift Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security constantly posted on all matters of security interest affecting the Hotel and the Department\nTaking charge and inspecting all equipment to ensure that they are in working order and that all cameras are correctly focused\nConducting regular and periodical checks on taking immediate follow-up action to rectify faults, damage, etc., detailed in the following“Perimeter defense” i.e., all fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage\nFire fighting equipment\nWalkie Talkies\nCCTV equipment\nOffice operating forms\n\nRoutine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted forPocket books\nSecurity Desk Occurrence Book\nGate Passes and Security Passes\nKeys and Key Registers\nPost allocation for Raffles and External Security\n\nPreparing meal roster for individual shift\nReflecting all activities involving the Department in the Daily Security Report\nAttending the briefing session that shall take place thirty (30) minutes before the commencement of each shift\nAttending approval courses conducted by the Hotel Training Department\nAttending meeting and in-service training conducted by the Department. Attendance shall be compulsory except those on official duty\nMinimum 2 - 3 years experience in a similar role is desirable in a 5 star hotel with at least 1 year at a supervisory role\nPost Secondary school education with professional Security qualifications preferred\nExcellent communication skills both verbal and written\nMust be able to maintain confidentiality at all times\nUnderstanding and ability to work in a multicultural environment\nAND ABOVE ALL\nEmbrace the Raffles brand promise and luxury in your role and in all your interactions.\nFoster an inclusive environment where every individual feels valued and respected\nAdditional Information\nEmployee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.\nOur Values\nRespect:\nWe value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.\nExcellence:\nWe make genuine connections, and we cherish every opportunity to make the people around us feel special.\nBelonging:\nWe celebrate our differences. We support each other and we always stand together.\nEmpowerment:\nWe have authority to take initiative and anticipate moments that create unforgettable experiences.\nIntegrity:\nWe build trust through mutual respect and being authentic.\nDiversity & Inclusion\nRaffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.\nAt Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.","description_format":"text","description_chars":9221,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-06T13:47:47Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/accor-security-supervisor-5","json_url":"https://alion.io/job/accor-security-supervisor-5.json","meta":{"generated_at":"2026-11-07T05:55:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-security-supervisor-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-security-supervisor-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-security-supervisor-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-security-supervisor-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-security-supervisor-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3869551}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3869551},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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