{"id":3787798,"url":"https://alion.io/job/accor-spa-experience-coordinator-casual","title":"Spa Experience Coordinator | Casual","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":71,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Wailea-Makena, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T02:31:31Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T17:42:29Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.\nFrom full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!\n Luxury and tranquility in an authentic setting await our Guests at a Fairmont Spa. As an Experience Coordinator, your engaging smile and personality are the essence of great guest service. As you personally greet our Guests and assist them throughout their spa journey, you will be empowered to deliver on our mission of \"turning moments into memories for our guests\".\nHourly Rate: $27.54\nWhat you will be doing:\nMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests; answering guest inquiries and channel to appropriate person for assistance if necessary\nEscort guests to appointments and around spa, providing tours as required\nAssist Guests with use of lounge facilities (Ex: experience showers, heated bench, etc)\nProvide information and literature about the facility in person, via phone and email\nCollect payment from clients for all services rendered and products purchased\nSchedule treatments using spa software and other Computer applications as needed for operations\nClerical duties: filing, creating sales kits, site inspections and other office needs\nEnsure smooth operation of reception\nReport deficiencies of any equipment\nAssist in the operation of all spa areas as required\nMaintain the facility in peak sanitary condition at all times\nCheck and clean lockers, locker rooms and lounges, maintaining a sanitary, tidy and well-stocked area\nMaintain linen inventory and transport linen to/from laundry on a scheduled basis\nEnsure that overall cleanliness and maintenance of our spa exceeds expectations\nOrganize time so all side work is completed according to shift demand\nHave full knowledge of all current menu items, products and methods; provide guest product and menu items in an informative and helpful way\nSchedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.\n Education\nHigh School diploma or equivalent or vocational training\nGraduate from an accredited school of aesthetics is an asset.\nExperience\nExperience in the hospitality/spa industry is an asset.\nLicenses or Certificates\nTB Clearance\nCPR/First Aid is an asset.\nAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.\nJoin our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com\nWhy work for Accor? So you can discover a world where life pulses with passion!\nJoin the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.\nHospitality is a work of heart! #fairmontcareers #alwayskealani","description_format":"text","description_chars":4009,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-05T04:24:44Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.629,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/accor-spa-experience-coordinator-casual","json_url":"https://alion.io/job/accor-spa-experience-coordinator-casual.json","meta":{"generated_at":"2026-11-09T20:11:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7097,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-spa-experience-coordinator-casual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-spa-experience-coordinator-casual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-spa-experience-coordinator-casual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-spa-experience-coordinator-casual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-spa-experience-coordinator-casual"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3787798}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3787798},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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