{"id":2614831,"url":"https://alion.io/job/accor-spa-managerdoctor","title":"Spa Manager/Doctor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sousse, Tunisia"],"countries":["TN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":38000,"period":"year","method":null,"sample_n":4240},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T10:38:58Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T18:25:28Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.\nAyez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.\n Job Objectives\nTo oversee the day-to-day operations of the spa, assuring delivery of 5 star guest services, safe & harmonious work environment, productive and efficient working habits, properly controlled inventories & expenses, as well as daily supervision of staff schedules to maximize revenues.\nTo support the Spa Director in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.\nTo work with the Spa Director to ensure department revenues are achieved in line with budget.\nProactively monitor and action strategies to promote a positive staff attitude at all times. At all times leading by example and working to inspire staff to develop their skills and work cohesively as a unit. \nKey Areas of Responsibility:\nFinancial/ Commercial\nTo assist in achieving agreed commercial targets at the Spa through the planned co-ordinated development of the facility and the implementation of the treatment and activity programme.\nTo be responsible for motivating and driving sales and establish targets, which are realistic and achievable.\nTo liaise with the Spa Director on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.\nOversee monthly inventories and product control for all professional product, equipment, linens, etc.\nAdministrative/ Operational\nTo maintain and implement the reporting procedures and control system established by the Hotel.\nTo ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.\nTo maintain and update equipment, product, service and standards as required.\nTo deal with problems, enquiries and complaints from Spa clientele.\nTo interact professionally with guests, members, and members of staff.\nOversee training and orientation of all treatment staff new hires\nTo manage spa therapist rota ensuring cover is adequate and appropriate at all times in accordance with business levels\nSales and Marketing\nIn conjunction with the Spa Director, develop concept planning, menu of services, retailing, merchandising, marketing and product development at the Spa.\nTo ensure that guests, tour operators and local guest demographic are kept informed of all spa events and activities, both in the form of internal and external advertising and where appropriate via the publication of a regular newsletter.\nTo personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa. Where required taking part in promotional events and activities in order to promote the spa to a new/wider demographic.\nTo constantly be aware of innovations within the industry and consider their worth at the Spa.\nPersonnel\nTo motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the Spa.\nTo be responsible for the delivery of a consistently high level of service standards by all spa staff.\nTo be responsible for instigating progressive, professional and well-organised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements.\nTo perform any other duties deemed reasonable by management.\nComply with all hotel and spa policies and procedures.","description_format":"text","description_chars":4080,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-15T11:56:40Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.577,"p_room":0.9,"age_days":8,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/accor-spa-managerdoctor","json_url":"https://alion.io/job/accor-spa-managerdoctor.json","meta":{"generated_at":"2026-10-24T21:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-spa-managerdoctor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-spa-managerdoctor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-spa-managerdoctor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-spa-managerdoctor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-spa-managerdoctor"}]}