{"id":3683713,"url":"https://alion.io/job/accor-telephone-operator-2","title":"Telephone Operator","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":59,"ghost_share":0,"stale_share":0.966,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maldives"],"countries":["MV"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T13:09:59Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T04:24:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Pullman Maldives Maamutaa\nWelcome to Pullman Maldives Maamutaa-an all-inclusive haven where luxury meets limitless possibilities. Immerse yourself in exclusive perks, ignite your intellect, and boldly extend your horizons. This isn’t just a resort; it’s a place designed for those who want to up their game.\nNestled in the Southern Maldives on Maamutaa Island within the Gaafu Alifu Atoll, our enterprising playground spans 18 hectares of lush greenery, encircling a natural lake. Our commitment? Providing you with the holiday of a lifetime-where the dynamic blend of business and pleasure takes center stage.\nLet’s dive into the art of balancing work and play, where every moment is an opportunity to cultivate success and revel in the joy of discovery!\n\"Why work for Accor?\"\nWe are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n Handle incoming and outgoing telephone calls professionally and efficiently.\n\nDirect calls to the appropriate departments or individuals.\n\nRespond to general inquiries and provide accurate information.\n\nTake and relay messages promptly.\n\nMaintain an updated telephone directory and contact list.\n\nHandle emergency calls and follow established communication procedures.\n\nEnsure courteous and professional communication with guests and colleagues.\n\n High school diploma or equivalent.\n\nPrevious experience in telephone operations, customer service, or hospitality is an advantage.\n\nExcellent verbal communication and telephone etiquette.\n\nGood command of English; additional languages are an advantage.\n\nPleasant, clear, and professional telephone manner.\n\nGood interpersonal and customer service skills.\n\nAbility to multitask and remain calm under pressure.\n\nBasic computer skills and familiarity with telephone systems.\n\n What is in it for you:\nEmployee benefit card offering discounted rates in Accor Hotels Worldwide\nDevelop your talent through learning programs by Academy Accor\nOpportunity to grow within your property and across the world!\nAbility to contribute to local community and make a difference through our Corporate Social Responsibility activities.\nDo what you love, care for the world, dare to challenge the status quo! 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