{"id":2420936,"url":"https://alion.io/job/accor-waiter-9","title":"Waiter","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":226},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T11:42:50Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-14T04:27:09Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"\"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n The Role\nTo promote efficiency, confidence, courtesy and an extremely high standard of social skills.\nTo generally promote and ensure good inter-departmental relations.\nTo display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.\nTo demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.\nTo assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her.\nTo take time and get to know the guests, and to be committed to service excellence.\nTo provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.\nTo take time and get to know the guests, and to be committed to service excellence.\nTo provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.\nKey Deliverables and Responsibilities\nPlanning & Organizing:\nWorks (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.\nContributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.\nOperations:\nAttends regular training sessions in line with the departmental P&P i.e. guest care, product knowledge, grooming standards, up-selling, etc.\nWorks as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.\nCommunicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. \nEnsures proper appearance (condition of uniforms) and grooming whilst on duty.\nHandles the guest greeting upon arrival and their seating through the hostess.\nEnsures that under no circumstances the entrance is left unattended.\nMaintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.\nMakes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).\nReports cleanliness and maintenance issues to the immediate Supervisor.\nHandles guest complaints as per instructions or consults the immediate Supervisor.\nDoes all mise-en place work according to the whole day service requirements.\nTo report any equipment failures/problems to the Maintenance Department.\nTo pass any maintenance requests to the Maintenance Department.\nTo participate in any Training/Developments schemes as recommended by senior management.\nAttends all regular departmental briefings and contributes to an open communication within the assigned team.\nTo treat guests and colleagues in a polite and courteous manner.\nTo observe high standards of personal hygiene.\nTo maintain clean and organized side stations at all times.\nTo anticipate customers’ needs.\nTo be flexible in assisting around different areas of the hotel.\nFamiliar with the company’s internal policies and safety procedures\nHelps in other areas of the Hotel if the situation requires.\nTo have a complete understanding of and to adhere to Swissotel Al Murooj policy relating to Fire, Hygiene, Health and Safety.\nBe familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.\nTo carry out any other reasonable duties and responsibilities as assigned.\nMaintain strict adherence to the property's environmental protocols by driving resource efficiency across all functions, particularly through implementing measures for responsible energy and water consumption, reducing waste output, supporting sustainable purchasing decisions, and accurately contributing to required full compliance.\nAdministration:\nWork hand to hand with the hostess to ensure the name tag is all complete and in proper position\nEnsuring business card and database are handed over to the hostess for the record\nMake sure all the bill is handed over to the cashier\nEnsure all the item is charged accordingly in the micros system as per the guest consumption\nCore Behaviours:\nCore behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Swissotel Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.\nTrust: Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.\n Relationships: We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.\nDrive: We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.\n Entrepreneurship: We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.\n **Required Qualifications:**\nCollege Graduate\nMinimum 1 year of professional experience in a waiter or equivalent food and beverage service position\nProficiency in computer systems and point-of-sale (POS) software applications\nDemonstrated excellence in hospitality standards\nStrong command of the English language, both written and verbal\nComprehensive knowledge of food and beverage service protocols and etiquette\nCommitment to maintaining the highest standards of personal hygiene and professional appearance\n Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.","description_format":"text","description_chars":6715,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-13T05:03:54Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.452,"p_room":0.44,"age_days":43,"expected_fill_days":31,"reasons":["conf:2","win:tail","crowd:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/accor-waiter-9","json_url":"https://alion.io/job/accor-waiter-9.json","meta":{"generated_at":"2026-10-14T07:52:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9049,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-waiter-9"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-waiter-9"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-waiter-9"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-waiter-9\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-waiter-9"}]}