{"id":4332632,"url":"https://alion.io/job/accor-waterpark-operations-manager","title":"Waterpark Operations Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":60,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lusail, Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-15T07:23:04Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T08:36:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Rixos Premium Qetaifan Island North\nRixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.\n Waterpark Operations Manager\nThe position of the Waterpark Operations Manager, reporting to the Aquatics Director/Asst. Director, is responsible for the overall safety and satisfaction of both Guest and Team members at Meryal Waterpark. The below highlights the key responsibilities and duties that lie with the Waterpark Operations Manager along with the experience and requirements to obtain and maintain the position. The position of Waterpark Operations Manager must also possess and demonstrate technical skills as well as soft skills and character traits that will allow them to be successful in the role and responsibilities herein listed below. Above all, the Waterpark Operations Manager is passionate about waterpark operations and the prevention of loss of life due to drowning. They will oversee these processes with the objective of providing a safe, friendly experience for waterpark guests, and a fair working environment for employees.\nEssential Responsibilities & Performance Expectations\n(Note -Wherein stated below, Attractions refers to all waterslides, pools, rivers and beaches. All responsibilities listed below are relevant to all attractions within the waterpark)\nOperational\nResponsible for the overall safety of all Guest and Colleagues within and while visiting Meryal Waterpark, with a Commitment to Zero Drownings and the Loss of Life Due to Drowning\nCoordinates with the Directors and Associate Directors, Aquatics on the overall Operation and Performance of Meryal Waterpark, with a specific focus on the Aquatics Department\nOversees the daily Inspections, Manning, Training, Performance and Operation of all Aquatic Attractions within Meryal Water Theme Park\nOversees the Management of the Junior Management Team and Lifeguards within Aquatics\nResponsible for Guest Safety and Satisfaction in line with Aquatic Risk Management, Meryal Core Values and Mission Statement, Local and International Standards and Requirements, Guest Satisfaction Key Performance Indicators and Guest Feedback and Experiences\nIs the Point of Contact for the Aquatics Department during departmental MOD shifts\nRespond to and assist in any Medical Emergency within the scope of Certification & Training\nAssist Guest with any lost party or separation from children as well as lost property\nAssist other departments as needed, taking on additional roles and responsibilities including other Rixos Assets\nResponsible for the cleanliness of all Guest and Colleague areas, including non-Aquatic aspects of the operation.\nResponsible for setting Key Performance Indicators annually, in line with the KPI’s of Rixos Premium, Meryal and the Aquatics Department\nResponsible for the Direct Management of the Aquatic’s Junior Management Team (Supervisors and Team Leaders) and Lifeguards\nRecruitment and Hiring\nPerformance Management and Mentorship\nTraining\nScheduling\nDay to Day Responsibilities, Duties and Performance\nParticipation in various Public Relations and Marketing Activities to promote Meryal Waterpark\nRepresentative of Meryal Waterpark during internal and external audits as they relate to the Waterpark overall operation and Aquatic operation\nWork alongside support departments such a Finance, Maintenance, Health and Safety, Procurement, Human Resources, Audio Visual, Information Technology to ensure Operational, Colleague, and Guest Requirements are met\nWork on scheduled shifts on Holidays, Weekends and Non-Operational Hours as required by Management and the Meryal waterpark Operation deems, including before and after-hours trainings, meetings, events and any other functions deemed necessary by Management\nPhysical ability\nTo Swim and meet the basic requirements of an ITLP Lifeguard / Instructor License at all times\nTo work long periods of time, exceeding the set shift timings\nTo be on your feet for prolong periods of time\nTo access ride platforms multiple times during a day\nTo carry out physical attraction inspections (Climbing of stairs, walking inside waterslide flumes, swimming & diving to inspect pool floors and drains, etc.)\nTo perform all water related, slide related and attraction related rescue techniques as well as First Aid care\nTo work in different environmental conditions (Rain, Cold, Heat, Sand, Wind, etc.)\n20/20 Vision or Corrective Lens (Including Sunglasses)\nEnsure that the Waterpark is Fun, for Guest and Colleagues and oneself\nOther Responsibilities:\nKnow and applies Accor APACHE security and evacuation procedures (in case of fire, etc.)\nEnsures the safety of the people and property within the office and waterpark\nApplies the ISO 9001/14001 quality certification requirements that impact his/her role\nAdhere to and support Accor’s commitments to the \"Environment Charter\" (saving energy, recycling, sorting waste, etc.) as well as Accor’s Planet 21 Charter and Commitments as applicable to the role\nMonitor and have oversight of Quality performances of the aquatics department and ensuring teams following annual objectives set my senior management\n Experience, Qualifications and Skill Requirements:\n10 Years within the Waterpark Industry with Minimum with 2 Years Middle East and/or International Work\nWaterpark or Theme Park or Cruise Line Management\nPre-Opening Management\nPreviously Held Management Level Positions (Assistant Manager / Supervisor)\nFamiliarity with Specialized Attractions such as, but not limited to, Wave Pools, Beach Front . Additional experience with other attractions will be beneficial.\nKPI and Appraisal Implementation & Management\nEvent Management\nILTP Instructor or Instructor Trainer / SGE 1,2,3 Star Instructor Certification\nDirect Management of Leadership Team / Jr Management and Indirect Management of a Team +200 Colleagues\nProfessional Knowledge & Use of key systems used within the Water Theme Park, including but not limited to Microsoft office, rotation management and radio etiquette\nProfessional Understanding and Communication of English (Written and Spoken)\nDemonstrates through Professional Performance in Day-to-Day Operation:\nSelf-Driven\nSelf Confidence\nTime Management\nWork Ethics\nIntegrity\nHigh Standards\nPassion for the Job\nPatience\nMentorship\nMotivation and Motivational\nDetermination\n In addition to the above listed Responsibilities and Performance Expectations, there will be additional aspects of the job that may not be listed above that will be expected to be adhered to, all in line with Guest and Colleague safety and satisfaction as well as the Waterpark’s overall Operational success. These additional responsibilities and requirements will be line with Rixos Premium Qetaifan Island North and Meryal Waterpark’s Managing Director, General Manager and the Director of Operations and can be implanted at any time.","description_format":"text","description_chars":7153,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Theme Parks & Attractions","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-15T08:32:26Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","stale_co","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/accor-waterpark-operations-manager","json_url":"https://alion.io/job/accor-waterpark-operations-manager.json","meta":{"generated_at":"2026-11-15T12:00:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1628,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-waterpark-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-waterpark-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-waterpark-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-waterpark-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-waterpark-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4332632}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4332632},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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