{"id":2856334,"url":"https://alion.io/job/accor-wedding-banquet-sales-coordinator","title":"Wedding Banquet Sales Coordinator","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":59,"ghost_share":0,"stale_share":0.966,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T13:07:49Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-05T20:14:06Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Mercure Jakarta Gatot Subroto\nNovelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.\nBeyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.\n The Wedding & Banquet Sales Coordinator is responsible for supporting the Wedding and Banquet Sales team in handling client inquiries, preparing proposals and quotations, coordinating event arrangements, and providing administrative support to ensure the successful execution of weddings, social events, and banquet functions. The position works closely with clients and internal hotel departments to deliver excellent customer service, achieve sales targets, and ensure that all events are organized according to client requirements and hotel standards.\nKey Responsibilities\nA. Sales Coordination and Client Relations\nRespond promptly and professionally to inquiries regarding wedding packages, banquet facilities, social events, and other hotel event services.\n\nAssist the Wedding and Banquet Sales team in preparing sales proposals, quotations, wedding packages, and event presentations.\n\nCoordinate appointments, hotel site inspections, venue show-arounds, and client meetings.\n\nMaintain good relationships with clients, wedding organizers, event planners, vendors, and business partners.\n\nFollow up on potential clients and outstanding proposals to support conversion into confirmed business.\n\nProvide accurate information regarding venue availability, event packages, facilities, menus, and hotel services.\n\nAssist in negotiating event details within the authority and guidelines established by the Sales Manager.\n\nMaintain professional communication with clients throughout the inquiry, confirmation, planning, and post-event stages.\n\nB. Wedding and Banquet Event Coordination\nCoordinate wedding and banquet event requirements with the relevant hotel departments.\n\nPrepare and distribute Banquet Event Orders (BEOs) or other event function documents based on confirmed client requirements.\n\nEnsure that event details, including event dates, venue setup, guest numbers, menus, decorations, audiovisual equipment, and special requests, are accurately recorded.\n\nLiaise with Food & Beverage, Banquet Operations, Kitchen, Front Office, Housekeeping, Engineering, and other relevant departments to ensure smooth event preparation.\n\nAssist in coordinating wedding rehearsals, food tastings, venue inspections, and pre-event meetings when required.\n\nMonitor changes to event arrangements and ensure that updated information is communicated to all concerned departments.\n\nAssist in conducting pre-event briefings and follow up on event preparation progress.\n\nSupport the Sales team during event execution to ensure client expectations and hotel service standards are met.\n\nC. Administrative and Documentation Support\nMaintain accurate records of client inquiries, sales activities, event confirmations, and correspondence.\n\nPrepare contracts, event proposals, quotations, confirmation letters, and other sales-related documents for review and approval.\n\nUpdate the sales database, event calendar, and client records regularly.\n\nAssist in preparing sales reports, event forecasts, and administrative documentation.\n\nEnsure all event documents are properly filed and accessible to the relevant team members.\n\nMonitor payment schedules, deposits, outstanding balances, and billing documentation in coordination with the Sales team and Finance Department.\n\nEnsure that client information and commercial documents are handled confidentially.\n\nD. Sales Performance and Business Development\nSupport the achievement of wedding and banquet revenue targets through effective sales administration and client follow-up.\n\nAssist in identifying potential wedding clients, social event opportunities, and new business leads.\n\nMaintain an updated database of wedding organizers, event planners, vendors, and prospective clients.\n\nAssist in preparing promotional materials, wedding package information, and sales presentations.\n\nSupport wedding showcases, wedding fairs, open houses, sales campaigns, and other promotional activities.\n\nMonitor competitor packages and market information when required by the Sales Manager.\n\nEncourage repeat business and referrals by maintaining positive relationships with existing clients.\n\nE. Guest Satisfaction and Post-Event Follow-Up\nEnsure clients receive timely updates and professional assistance throughout the event planning process.\n\nAssist in addressing client concerns and coordinating solutions with the relevant departments.\n\nFollow up with clients after events to obtain feedback and identify opportunities for improvement.\n\nSupport the resolution of complaints related to event arrangements and service delivery.\n\nMaintain accurate records of client feedback and communicate improvement opportunities to the Sales Manager.\n\nHelp ensure that every wedding and banquet event reflects the hotel's service standards and brand image.\n\nF. Compliance and Other Responsibilities\nFollow hotel policies, Standard Operating Procedures (SOPs), and applicable Accor brand standards.\n\nEnsure event arrangements comply with hotel safety regulations and operational requirements.\n\nCoordinate with Finance and other departments to ensure compliance with payment procedures and contractual requirements.\n\nSupport internal audits and departmental reporting when required.\n\nPerform other duties and responsibilities as assigned by the immediate supervisor or management.\n\nDiploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred.\n\nPrevious experience in Sales Coordination, Wedding Sales, Banquet Sales, or hotel event operations is an advantage.\n\nFresh graduates with strong communication and organizational skills may be considered.\n\nGood verbal and written communication skills in English and Bahasa Indonesia.\n\nProficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.\n\nGood administrative, documentation, and data management skills.\n\nStrong customer service and interpersonal skills.\n\nAble to manage multiple inquiries, deadlines, and event arrangements simultaneously.\n\nDetail-oriented, organized, proactive, and able to work under pressure.\n\nWilling to work flexible hours, including weekends and public holidays, when required for wedding and banquet events.\n\n Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.\nWhen applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.","description_format":"text","description_chars":7475,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-19T14:53:56Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.527,"p_room":0.9,"age_days":16,"expected_fill_days":25,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/accor-wedding-banquet-sales-coordinator","json_url":"https://alion.io/job/accor-wedding-banquet-sales-coordinator.json","meta":{"generated_at":"2026-11-06T00:00:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-wedding-banquet-sales-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-wedding-banquet-sales-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-wedding-banquet-sales-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-wedding-banquet-sales-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-wedding-banquet-sales-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2856334}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2856334},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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