{"id":3301820,"url":"https://alion.io/job/accord-administrative-coordinator","title":"Administrative Coordinator","company":{"id":680623,"name":"Accord","domain":"accord.org","url":"https://alion.io/company/accord-3","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Paul, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":69000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T23:55:09Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T10:23:06Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Are you looking for an opportunity to have a work and life balance and make a difference in the lives of people who have disabilities? Are you creative, organized, like to show initiative and have a can-do attitude? Accord is currently looking for an Administrative Assistant for our Employment Team!\nAccountabilities\nNew referrals\nClerical Support/Scheduling\nCustomer service/quality\nStakeholder Follow Up\nCaseload development\nJob Purpose and Reporting Structure\nProvide administrative support to members of the employment services division. \nThis position reports to the Program Manager of the Employment Services division.\nEssential Responsibilities\nListen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.\nProvide clerical support within the Employment Services division, including scheduling of team meetings. \nCoordinate service authorizations within both service sources to facilitate smooth transitions between services in the E1MN pathway.\nMaintain working knowledge of E1MN Pathway and provide information and guidance to team members and external stakeholders.\nWork strategically with Team Leads and VRS Team Lead to manage team caseloads and inter-program transfers.\nFacilitate transportation supports - metro mobility, lost cards, recertifications, and purchase replacement cards.\nServe as the content expert for employment services. Respond to questions of outside stakeholders.\nManage incoming program referrals, responding within 1 business day to inquiries, reviewing for program and personnel fit. \nPrepare for, attend, and present at AR meetings, complete service authorization documentation, and assist with AR needs.\nProvide excellent customer service in all interactions. \nComplete record audits for content and quality; report issues within 1 business day to the Program Manager for follow-up. \nDocument in the selected electronic health record/database system within 1 business day of completing the review.\nMeet or exceed a minimum billing standard of 80 units per month. \nAs a mandated reporter, respond and report all incidents that occur while providing services to protect the health and safety of and minimize risk of harm to the person(s) supported following Accord’s policy.\nServe as a representative of the agency and program to the people we support, our community partners and external constituents. \nServe as a positive role model for other employees and maintain departmental confidentiality. \nDemonstrate excellent written and oral communication skills/abilities.\nWork from the office a minimum of 4 days per week unless otherwise approved by the program manager. \nComplete all training related to the position. \nAssist the Program Manager with new employee orientation and training, preparing cubicle spaces, welcome signs and materials, and reviewing all softwares and electronic platforms with new hires in their first week..\nMaintain proficiency in EHR, Microsoft Office, Google Suite, WorkForce One, and other software platforms. \nPerform other duties as required or assigned.\nRequirements\nEducation:\nHigh School Diploma/GED\nPreferred Education/Experience\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMeet one of the qualifications listed below and provide documentation of them including a copy of the degree earned and your transcript showing the date awarded and the degree earned and a resume which documents the year(s) of direct care experience and populations supported.\nA four-year bachelor’s degree in a field related to human services and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR \nAn associate degree in a field related to human services and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR\nA diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR\nA minimum of 50 hours of education and training related to human services and disabilities and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified above.\nSkills & Experience:\nPosition requires excellent time management skills.\nKnowledge of 245D programs and documentation.\nComputer literate/tech savvy with expert knowledge of Microsoft Office Suite, Google Suite, and/or database software.\nExceptional verbal and written communication with a highly-responsive time-frame.\nHighly organized and detail oriented with demonstrated experience with clear documentation, note-taking, and filing.\nExcellent time management skills with the ability to manage multiple tasks in a fast-paced environment.\nCollaborative\nCreative problem-solving abilities with experience to create positive outcomes.\nWork Environment\nTypical work days are Monday-Friday 8-4:30pm, some evenings or weekends for support as needed. 40 hour work week. A supportive and interactive work team.\nBenefits\nCompetitive wage ($20-22) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.","description_format":"text","description_chars":5872,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-26T23:55:09Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":7,"expected_fill_days":37,"reasons":["conf:0","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/accord-administrative-coordinator","json_url":"https://alion.io/job/accord-administrative-coordinator.json","meta":{"generated_at":"2026-11-03T11:29:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":680623},"rest":"https://alion.io/mcp/rest/get_company?id=680623"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccord-administrative-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccord-administrative-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccord-administrative-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accord-administrative-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccord-administrative-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3301820}},{"tool":"search_jobs","arguments":{"company":"accord.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3301820},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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