{"id":1044866,"url":"https://alion.io/job/accord-payroll-and-operations-associate","title":"Payroll and Operations Associate","company":{"id":680623,"name":"Accord","domain":"accord.org","url":"https://alion.io/company/accord-3","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Paul, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":32,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T21:26:54Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-03T23:36:50Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"The Payroll and Operations Associate manages Accord’s payroll operations and supports EVV workflows by handling UKG payroll processing and imports, DSP (Direct Support Professional) hour reconciliation, EVV (Electronic Visit Verification) training for DSP’s, and data integration between HHA Exchange, Netsmart, and UKG. The role ensures accurate, timely, and audit-ready payroll data flow and provides operational support for EVV usage without owning compliance. The Payroll and Operations Associate will report directly to the Senior Accountant, and will work collaboratively with Finance, HR, Billing, and Program leadership to support both operational excellence and exceptional customer service to employees, families, and program partners.\nEssential Responsibilities\n Payroll & Data Integration\nManage workflow to ensure all payroll transactions are processed accurately and on time.\nComplete EVV payroll entries and reconcile payroll between the EHR and payroll systems.\nImport timesheet data from HHA Exchange into Netsmart to support timely billing and coordination with Billing Specialists and Coordinators.\nImport timesheet data into UKG to ensure payroll accuracy.\nPerform thorough data validation across HHA Exchange, Netsmart, and UKG to ensure error-free data sets before processing.\nIdentify and resolve discrepancies (missing hours, incorrect entries, mapping issues) to meet payroll deadlines.\nProcess accurate garnishment calculations in compliance with applicable laws.\nProcess manual checks when required.\nEnsure proper taxation of employers-paid benefits.\nDevelop and maintain reporting queries or exports to support payroll, billing, and finance operations.\nPrepare accurate and timely year-end payroll reporting (W-2, W-2c, etc.).\nMaintain clear, audit-ready documentation of payroll imports, validations, and reconciliation steps.\nAuditing & Compliance\nMaintain audit-ready documentation for all payroll imports and reconciliation activities.\nSupport programs in identifying and resolving billing and unit-utilization errors within EVV and EHR systems.\nCollaborate with the billing team when payroll corrections impact billing.\nReview or create processes and policies to maintain and strengthen internal controls.\nPerform cross-system reconciliations to ensure payroll data aligns with billing and compliance requirements.\nEnsure 245D program compliance for service delivery.\nSupport annual audits and other finance monitoring reviews\nCollaboration & Communication\nRespond to employee inquiries promptly and professionally.\nPartner with program leaders, HR, and Finance to improve payroll processes across payroll groups.\nProvide technical guidance and training to program staff on payroll, EVV, and data-integration workflows.\nPartner with program coordinators to ensure clear communication with people supported, families, and DSPs regarding payroll and EVV.\nResolve inquiries within one business day to maintain a high standard of customer service.\nCommunicate effectively with internal teams and external partners, adapting technical information for non-technical audiences.\nContinuous Improvement & Outreach\nContribute to operational improvement initiatives to enhance productivity, accuracy, and turnaround time.\nIdentify opportunities to improve data workflows and system integrations that reduce manual entry and increase accuracy and productivity.\nContribute to system enhancements projects or upgrades that impact payroll, billing and finance data.\nSupport growth and development initiatives for EVV programs\nOther\nImprove efficiency and effectiveness of processes and systems through smart use of technology and digital tools.\nServe as a positive representative of the agency in all interactions.\nPerform other duties as assigned.\nRequirements\nEducation\nBachelor's Degree in Finance or Human Resources Degree or related field or 3-5 years experience administrative and payroll experience in either a finance or human resource required.\nCertified Payroll Specialist, credential preferred\nSkills & Experience\n2 years of training and/or experience in Excel, Payroll or Finance systems or financial administration required\nProficient in multiple financial and or payroll software platforms required\nKnowledge of payroll and billing processes in human service waiver programs preferred\nProficient in connectivity, use, and troubleshooting of software across multiple systems including SmartPhones, tablets, personal computers, landline telephones, and other platforms preferred.\nAbility to communicate technical information to non-technical people\nA passion to make a difference and a desire to learn\nStrong verbal and written communication skills, including interpersonal skills with a focus on customer service and relationship-building\nAbility to multi-task and pivot based on workload\nAttention to detail and excellent time management skills\nBenefits\n Compensation:$28.00 - $32.00 per hour depending on qualifications. Benefit eligible with healthcare, dental, vision, optional coverages, and 403b with employer match. Employer-paid basic life, Short-Term disability, and Long-Term disability. PTO, 9 paid holidays + 1 floating holiday, paid volunteer time, employee wellness program, $2500 annual tuition assistance, mileage reimbursement. PSLF-eligible employer. Opportunities for advancement within the company.","description_format":"text","description_chars":5348,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-09-18T21:26:54Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.657,"p_room":1,"age_days":14,"expected_fill_days":86,"reasons":["conf:4","win:early"],"computed_at":"2026-10-03T05:45:00Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":false},"html_url":"https://alion.io/job/accord-payroll-and-operations-associate","json_url":"https://alion.io/job/accord-payroll-and-operations-associate.json","meta":{"generated_at":"2026-10-04T00:29:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":602,"day_limit":5000,"remaining_today":4398,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}