User Experience and Interface Specialist, TS//SCI with Counterintelligence Polygraph Required

Location:Alexandria, VA

Accrete is an agentic managed services company: an AI workforce that does high-stakes, judgement-heavy work for government and enterprise clients - at the economics of software, not labor.

At the core is Accrete’s Knowledge Engine, a dynamic context graph that captures an organization’s tacit knowledge, resolves data across silos, and builds a living, auditable ground truth. Expert agents reason against that ground truth to act on complex, high-stakes decisions - not just answer questions about them.

From national security to commercial operations, Accrete delivers the work on one platform, with unlimited expert agents and expert judgement.

The Role

As a User Experience (UX) and Interface (UI) Specialist you will sit at the intersection of knowledge management, data visualization, information analysis, and mission support. You will help customers transform complex information and datasets into clear, useful visual products that support operational decision-making.

You will work closely with government users, analysts, data scientists, engineers, and product teams to understand information requirements, organize knowledge, develop visualizations, and improve how information is accessed and communicated.

The ideal candidate is highly organized, analytically minded, technically comfortable, and able to take complex information and present it in a way that is intuitive and actionable.

What You'll Do

Knowledge Management

• Develop and maintain knowledge management processes, standards, and workflows
• Develop documentation, reference materials, and knowledge products
• Identify opportunities to improve how mission users discover and access information
• Support the integration of structured and unstructured information into AI-enabled knowledge systems

Data Visualization & Analysis

• Develop clear and effective visualizations that communicate complex information and relationships
• Create dashboards, charts, maps, reports, and other visual products based on customer requirements
• Transform raw data into visual products that support analysis and decision-making
• Analyze datasets to identify trends, patterns, anomalies, and relationships
• Work with analysts and government stakeholders to determine the most effective ways to visualize information
• Develop recurring and ad hoc analytical products
• Ensure visualizations accurately represent underlying data and clearly communicate key findings
• Maintain and update visualization products as data and requirements change
• Translate complex analytical findings into concise, visually compelling outputs

Visualization & Technical Tools

• Use data visualization and business intelligence tools to create dashboards and analytical products
• Work with tools such as Tableau, Power BI, ArcGIS, Excel, Python, SQL, or similar technologies
• Develop interactive dashboards and visualization workflows where appropriate
• Work with APIs, databases, spreadsheets, and other data sources to support visualization efforts
• Troubleshoot data and visualization issues and coordinate with technical teams when necessary
• Identify opportunities to automate recurring visualization and reporting processes
• Support the development of visualization standards and reusable templates

Mission & Customer Support

• Work directly with government customers and mission users to understand information and visualization requirements
• Participate in user acceptance testing to include task-based behavioral observation, surveys, one-on-one feedback gathering, and group feedback sessions
• Translate operational questions into appropriate data, knowledge management, and visualization solutions
• Support customer briefings, demonstrations, and working sessions
• Respond to ad hoc analytical and visualization requests
• Provide training and guidance to users on knowledge management and visualization tools
• Collaborate with engineers and data scientists to improve data accessibility and analytical capabilities
• Help customers understand and effectively use Accrete's AI and knowledge management capabilities

What We're Looking For

• Active TS/SCI clearance with a Counterintelligence or Lifestyle Polygraph
• 3+ years of experience in knowledge management, data analysis, data visualization, intelligence analysis, information management, or a related field
• Bachelor's degree in Information Science, Data Analytics, Computer Science, Intelligence Studies, Business Analytics, or a related discipline, or equivalent professional experience
• Experience developing data visualizations, dashboards, reports, or other analytical products
• Strong analytical and problem-solving skills
• Experience working with structured and unstructured data
• Strong attention to detail and ability to organize large amounts of complex information
• Experience with data management, information organization, metadata, or knowledge management
• Strong written and verbal communication skills
• Ability to translate complex information into clear and understandable visual products
• Ability to work directly with customers and understand evolving requirements
• Comfortable working independently while collaborating closely with technical and mission teams

Preferred Qualifications

• Experience supporting the Department of Defense, Intelligence Community, or other federal mission
• Experience working as an intelligence analyst, knowledge manager, or mission support professional
• Experience with geospatial data and mapping
• Experience developing dashboards for operational or intelligence environments
• Experience with knowledge graphs, ontologies, taxonomies, or semantic data
• Experience with AI, machine learning, NLP, or LLM-enabled applications
• Experience in classified, secure, or air-gapped environments
• Experience supporting senior government or military stakeholders
• Ability to obtain and maintain additional security clearance accesses to Special Access Programs (SAP) or Access Compensatory Control Measures (ACCM)

What Success Looks Like

Success in this role means helping mission users find, understand, and act on information more effectively.

You will be successful when complex datasets and information are organized in a way that users can easily navigate, and when your visualizations turn that information into clear insights that support operational decisions.

You will serve as an important bridge between mission users, data, and technology, helping ensure that Accrete's AI and knowledge capabilities deliver information in a format that is useful, intuitive, and actionable.

Why Accrete Government

• Work on advanced AI and knowledge capabilities supporting U.S. government and national security missions
• Solve challenging information management and visualization problems
• Work directly with government customers and mission users
• Collaborate with engineers, data scientists, AI researchers, and analysts
• Help transform complex information into actionable intelligence
• Work with cutting-edge AI and data technologies in real-world mission environments
• Have significant ownership and direct mission impact

Salary: $ 120k-$160k

The salary range provided reflects the estimated compensation for this role based on the expected qualifications and experience level. The final offer may vary depending on factors such as skills, experience, and alignment with role requirements.

Core Values & Expectations:

Impact

You take full ownership and accountability for your work, consistently seeing projects through from inception to completion with a strong bias for action. Proactively identifying challenges, you drive solutions rather than waiting for direction, and hold yourself and others to the highest standards for delivering results. With strategic thinking and a problem-solving mindset, you make informed decisions leveraging data and expertise, always looking for ways to improve processes, optimize workflows, and enhance outcomes beyond your immediate responsibilities.

Collaboration

You work seamlessly across teams, prioritizing shared goals and team success over individual credit. Engaged listening and open, candid communication are at the heart of your approach, ensuring alignment and synergy throughout the organization. You value diverse perspectives, seeking input from others to drive better results. By treating colleagues with respect and professionalism, you help build a culture of trust, supporting each other through challenges, celebrating successes, and constructively addressing conflicts to strengthen relationships and improve outcomes.

Passion for AI & Innovation

You are deeply excited about the transformative potential of AI and committed to contributing to a company shaping the future of work. With curiosity and a growth mindset, you continuously seek to learn, adapt, and stay at the forefront of new developments. Your enthusiasm for innovation drives you to explore new ideas, challenge the status quo, and find creative solutions that deliver meaningful impact. You approach your work with energy and a desire to advance both technology and the way we work.

Company Benefits

• Competitive Salary: Aligned with experience and market standards
• Comprehensive Insurance: Health, dental, and vision coverage for you and your family
• 401(k) Plan: Build your financial future with our retirement savings plan
• Growth & Development: Access professional learning opportunities and career advancement support
• Onsite Perks: Enjoy catered lunches, snacks, and a fully stocked kitchen
• Team Bonding: Company-sponsored happy hours and social events to connect and unwind

Accrete is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.