{"id":3425793,"url":"https://alion.io/job/ace-hardware-operations-manager","title":"Operations Manager","company":{"id":1752888,"name":"Ace Hardware","domain":"acehardware.com","url":"https://alion.io/company/acehardware-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Crosse, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":88400,"max":110700,"currency":"USD","period":"year","gross":null,"usd_annual":110700},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-11-01T17:53:02Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Operations Manager -\nAce Hardware corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America. Ace’s distribution network is one of the cornerstones of the corporation’s success. By utilizing advanced technology and an integrated team approach at our distributions centers nationwide, we’re able to consistently deliver one of the highest service levels in the industry to our retailers. This commitment to excellence carries through to each employee at our distribution centers.\nAce is a place for you to have a long-term career you can be truly proud of with competitive pay, promotional opportunities, and comprehensive benefits for you and your family. Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet.\nWe have an opportunity for an Operations Manager at our distribution center in La Crosse, WI.\nAs an Operations Manager, you will be responsible for directing both inbound and outbound operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team. The Operations Manager role is essential in executing Ace’s operational initiatives while fostering a collaborative team environment in a service-oriented culture.\nYou will be part of a winning team that enjoys:\nComprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accounts\nGenerous 401(k) Savings and Retirement Plan which includes a company match, and other company contributions\nTuition reimbursement program\nGenerous merchandise discount program\nBusiness casual dress every day!\nPrimary job responsibilities include:\nLead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.\nEnsure a safe work environment for all team members.\nBe part of a positive work environment which enhances high level performance.\nEstablish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.\nOversee activities directly related to warehouse operations utilizing Lean tools and methodologies.\nReview financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.\nDetermine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.\nProvide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities. \nActively pursue succession planning for self and direct reports.\nFlexible to deal with issues that arise outside of normal business hours.\nOther duties as assigned.\nJob qualifications include:\nKnowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.\nBachelor’s Degree in a related field preferred, but not required.\n5+ years in a senior operational role, preferably in distribution.\nStrong interpersonal skills.\nCommunication skills, both verbal and written.\nProficient in Word, Excel and Outlook.\nAbility and willingness to work non-traditional shifts and hours.\nCompensation Details:\nAnnual Salary Range of $88,400 - $110,700 per year\nWhy should you join our team?\nWe live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.\nIn addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:\nSemi-Monthly Pay\n\nIncentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)\n\n18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire\n\nComprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents\n\nGenerous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation\n\nAce invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review\n\nYour career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation\n\nEmployee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more\n\nEmployee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events\n\nBirth/Adoption bonding paid time off\n\nAdoption cost reimbursement\n\nIdentity theft protection\n\n* Benefits are provided in compliance with applicable plans and policies.\nWant to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:\nCreate Job Alert\nWe want to hear from you!\nWhen most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.\nEqual Opportunity Employer\nAce Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.\n Disclaimer\nThe pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.\nBe aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.\nThis written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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