{"id":2740775,"url":"https://alion.io/job/acer-repair-technician","title":"Repair Technician","company":{"id":62141,"name":"Acer","domain":"acer.com","url":"https://alion.io/company/acer","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4621},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T20:43:22Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T23:08:06Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Summary\nThe Repair Technician is responsible for diagnosing, testing, troubleshooting, and performing repair assembly on various computer hardware. Equipment includes, but is not limited to, notebooks, Chromebooks, desktops, and monitors. This position plays a critical role in our depot operations by ensuring client assets are repaired safely, accurately, and returned to service with minimal downtime.\nDuties/Responsibilities\nPerform precision disassembly and reassembly of computers and related peripherals.\nExecute hardware repairs, including operating system (OS) reloads.\nComplete repairs using CSS application processes.\nEfficiently test, troubleshoot, and diagnose complex hardware and software issues.\nProactively identify, document and report quality issues.\nMaintain strong fine motor skills and dexterity to safely use hand tools and repair equipment.\nMeet high and consistent daily volume targets (throughput) on all assigned repairs.\nApply strict attention to detail to ensure low defect rates.\nDemonstrate regular, punctual, and satisfactory attendance.\nPerform other related duties as assigned.\nRequired Skills/Abilities\nExcellent verbal and written communication skills.\nEffective math skills and technical reading comprehension.\nAbility to collaborate and work effectively within a team environment.\nAbility to follow directions accurately and work under close supervision.\nProficient in Microsoft Office Suite or related software.\nStrong analytical skills to diagnose problems and solve them independently.\nDeep technical knowledge of computer architecture and components.\nPrior professional hardware repair experience is required.\nEducation and Experience\nHigh school diploma or equivalent (GED) required.\nThree (3) to five (5) years of hands-on experience in Computer Repair or hardware repair field is preferred.\nCompTIA A+ Certification is preferred but not required.\nScheduled Requirements\nOn-site presence is required at the office 5 days per week. Work is full-time, Monday through Friday during standard working hours; day shift 7:00 AM to 5:00 PM. Candidates must be available to work within this timeframe.\nFlexible scheduling with the potential for overtime and weekend shifts based on volume.\nAbility to maintain a strict 96% (rolling 13-week) attendance and punctuality average.\nPhysical Requirements\nAbility to freely and safely traverse all areas of the operations facility, navigate stairs, and tolerate prolonged periods of sitting, standing, and walking across the depot floor.\nExcellent fine motor skills and manual dexterity necessary to operate a computer keyboard, utilize traditional telephone equipment, and safely handle precision hand tools such as soldering equipment, pliers, screwdrivers, and vacuums/blowers.\nAbility to safely manipulate, lift, and manage parts or equipment weighing up to 45 lbs. using proper ergonomic lifting techniques.\nAbility to see, hear, and maintain sharp visual focus and depth perception at close distances for extended periods during component-level troubleshooting.\nAbility to effectively communicate in person or via telephone with peers and supervisors to maintain operational awareness.\nFootwear Requirements: Close-toed shoes are mandatory on the production floor.\nWork and Safety Environment\nWhile performing the duties of this job, the employee works in ambient room temperatures with lighting and traditional warehousing equipment as found in typical, climate-controlled warehouses and office environments.\nWarehousing equipment such as person lifts and forklifts may be present. Watching and listening to traffic is required.\nMaintaining equipment could include the use of chemicals including cleaning and greasing / de-greasing agents.\nDue to the use of tools, the presence of heavy equipment, and use of chemicals / cleaning agents, this position is considered safety sensitive.\nAcer is an EEO employer that considers applicants for all positions without regard to race, color, creed, religion, gender, age, national origin, marital status, status with regard to public assistance, disability, veteran status or preferred orientation.","description_format":"text","description_chars":4128,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Laptops","Computer Peripherals"],"lifecycle":[{"event":"open","at":"2026-10-16T20:43:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":147500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":22,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/acer-repair-technician","json_url":"https://alion.io/job/acer-repair-technician.json","meta":{"generated_at":"2026-10-22T00:02:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":64,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":62141},"rest":"https://alion.io/mcp/rest/get_company?id=62141"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facer-repair-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facer-repair-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facer-repair-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acer-repair-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facer-repair-technician"}]}