{"id":3773005,"url":"https://alion.io/job/aces-av-support-specialist","title":"AV Support Specialist","company":{"id":2575355,"name":"ACES","domain":"aces.org","url":"https://alion.io/company/aces-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamden, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T22:11:31Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T06:41:24Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Set up and operate Audio-Visual equipment for events and meetings. This may be during the day, after hours or weekends.\nProvide support for Projectors, Digital Displays, and Smartboards in schools and programs throughout the state.\nTroubleshoot and resolve technical issues on the spot.\nPerform routine maintenance and updates on AV equipment.\nCoordinate with clients to understand their AV needs and requirements.\nTest equipment before events to ensure everything functions properly.\nManage inventory of AV equipment and order supplies as needed.\nTrain staff and clients on how to use AV systems and equipment.\nWork with event coordinators and other stakeholders to plan AV setups.\nDocument setups, configurations, and troubleshooting steps for future reference.\nProvide on-site support during events to ensure seamless AV operations.\nQualifications\nAssociates degree in Audio/Visual Production, Broadcast Technology, or a related field or equivalent experience.\nCertification in AV technology or equivalent experience.\nProficiency with a variety of AV software and hardware systems.\nExperience with live streaming and video conferencing platforms.\nStrong project management and organizational skills.\nExcellent communication and interpersonal skills.\nAbility to work under pressure and meet tight deadlines.\nFamiliarity with the latest trends and advancements in AV technology.\nProven experience as an AV Specialist or similar role.\nIn-depth knowledge of AV equipment and software.\nStrong troubleshooting and problem-solving skills.\nAbility to lift heavy equipment and climb ladders.\nFlexibility to work evenings and weekends as needed.\nExcellent customer service skills.\nAbility to work independently and as part of a team.\nValid driver's license and reliable 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