{"id":530784,"url":"https://alion.io/job/aci-worldwide-business-development-representative-3","title":"Business Development Representative","company":{"id":20985,"name":"ACI Worldwide","domain":"aciworldwide.com","url":"https://alion.io/company/aci-worldwide","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0,"stale_share":0.1,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-07T00:00:00Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-11-03T03:24:03Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Powering the world’s payments ecosystem\nACI powers the payments ecosystem - globally, and you power ACI. You’ll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.\nAs a Business Development Representative in Dubai, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!\nThis purpose of thisBusiness Development Representativeis:\nThe Sales Development Representative supports ACI Worldwide revenue growth by identifying, researching, qualifying, and developing new business opportunities for the regional sales team. The role works closely with field marketing, regional sales, account executives, and inside sales leadership to convert campaign interest, event engagement, account-based marketing activity, and outbound prospecting into qualified sales meetings and pipeline opportunities. The role is responsible for disciplined outreach, accurate account and contact mapping, timely lead follow-up, and clear documentation of prospect engagement in customer relationship management systems.\nA typical day at ACI for aBusiness Development Representativeis:\nProspecting and Pipeline Development\nResearch target accounts, contacts, buying groups, and market triggers to support regional sales and marketing priorities.\n\nExecute outbound prospecting across email, phone, LinkedIn, and other approved communication channels to generate qualified meetings for sales teams.\n\nFollow up on marketing-generated leads from campaigns, webinars, events, executive forums, and account-based marketing programs in a timely and structured way.\n\nQualify inbound and outbound interest using agreed qualification criteria and route qualified opportunities to the appropriate account executive or sales leader.\n\nSupport account mapping for strategic accounts by identifying relevant decision makers, influencers, business units, and contact gaps.\n\nCampaign and Event Follow-Up\nPartner with field marketing to execute post-campaign and post-event follow-up plans that convert engagement into sales conversations.\n\nProvide feedback to marketing on messaging, account engagement, lead quality, and common prospect objections observed during outreach.\n\nMaintain consistent follow-up cadences for priority accounts and high-value leads aligned to campaign objectives and sales priorities.\n\nSupport regional events by helping identify target attendees, confirming prospect interest, and coordinating follow-up actions after the event.\n\nStakeholder Alignment and Sales Support\nWork closely with account executives and regional sales leadership to align prospecting activity to territory plans, named accounts, and pipeline priorities.\n\nPrepare concise prospecting notes, meeting context, and account intelligence to support effective handover to sales teams.\n\nParticipate in regular sales and marketing alignment meetings to review progress, priorities, actions, and upcoming campaigns.\n\nRepresent ACI Worldwide professionally in early-stage prospect conversations and ensure accurate positioning of ACI solutions at a high level.\n\nSystems, Reporting, and Data Quality\nMaintain accurate and up-to-date records of accounts, contacts, activities, lead status, meeting outcomes, and handover notes in customer relationship management systems.\n\nTrack activity and outcome metrics including outreach volume, conversations, meetings booked, qualified leads, response rates, and opportunity progression where applicable.\n\nEnsure data quality by updating contact details, account intelligence, lead disposition, and campaign attribution accurately.\n\nProvide regular updates on progress, blockers, and recommended next steps to management, sales, and marketing stakeholders.\n\nKnowledge, Skills and Experience needed to succeed in this role:\nRequired Qualifications\n3+ years of experience in sales development, business development, inside sales, lead generation, customer-facing sales support, or business-to-business marketing; equivalent early-career experience may be considered.\n\nExperience or strong interest in enterprise software, financial services, fintech, payments technology, banking, merchant commerce, or business-to-business technology sales.\n\nStrong verbal and written communication skills with the ability to engage prospects professionally and clearly.\n\nAbility to conduct structured account and contact research and translate findings into targeted outreach.\n\nStrong organizational skills, attention to detail, and ability to manage multiple follow-up activities and deadlines simultaneously.\n\nComfort using customer relationship management systems, sales engagement tools, LinkedIn, Microsoft Office, and digital collaboration platforms.\n\nComfort in making cold calls to prospects for the initial outreach.\n\nRequired Knowledge, Skills, and Abilities\nAbility to understand business challenges and connect early-stage prospect conversations to relevant ACI Worldwide solution areas at a high level.\n\nStrong persistence, professionalism, and discipline in executing outreach cadences and documenting activity accurately.\n\nAbility to work collaboratively across sales, field marketing, campaign marketing, inside sales, and regional leadership.\n\nAbility to prioritize named accounts, high-value leads, and time-sensitive campaign follow-up based on agreed business priorities.\n\nComfort working in a target-oriented environment with measurable activity, meeting, and qualification goals.\n\nPreferred Knowledge, Skills and Experience needed for this role:\nExperience supporting field marketing campaigns, account-based marketing programs, or event follow-up in a business-to-business environment.\n\nExperience prospecting into banks, financial institutions, fintechs, retailers, merchants, or enterprise technology accounts.\n\nFamiliarity with payments, real-time payments, fraud prevention, merchant acquiring, digital banking, or enterprise payments infrastructure.\n\nExperience using sales engagement platforms, prospecting tools, data enrichment tools, and marketing automation systems.\n\nAdditional regional language skills relevant to the target market are advantageous but not mandatory.\n\nAbility to operate in a matrixed global organization and support multiple sales stakeholders across territories.\n\nCore Capabilities:\nWe seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:\nEnsure Accountability: holding self and others accountable to meet commitments.\n\nDrives Results: consistently achieving results, even under tough circumstances.\n\nCustomer Focus: building strong customer relationships and delivering customer-centric solutions.\n\nCultivate Innovation: creating new and better ways for the organization to be successful.\n\nCollaborates: building partnerships and working collaboratively with others.\n\nCourage: stepping up to address difficult issues, saying what needs to be said.\n\nApplicants must be currently authorized to work in UAE on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.\nIn return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.\nAre you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #19846)\nACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.\nImportant Notice About Recruitment Scams\nJob seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). 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