{"id":310086,"url":"https://alion.io/job/aci-worldwide-client-project-manager","title":"Client Project Manager","company":{"id":20985,"name":"ACI Worldwide","domain":"aciworldwide.com","url":"https://alion.io/company/aci-worldwide","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":11,"ghost_share":0,"stale_share":0.091,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Norcross, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":153000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-05-14T00:00:00Z","employer_posted_date":"2026-05-14","last_verified_at":"2026-10-28T11:58:06Z","board_verified":true,"closed_at":null,"days_open":167,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":167},"description":"Powering the world’s payments ecosystem\nACI powers the payments ecosystem - globally, and you power ACI. You’ll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.\nAs a Client Project Manager in Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!\nJob Purpose\nThe Client Project Manager is accountable for managing the delivery of projects in compliance with ACI policies and customer contractual commitments. They collaborate with a team to deliver projects of medium complexity (typically between a 6-12-month duration) with limited supervision. They are responsible for managing multiple projects in parallel, aligned to ACI’s project methodology. They facilitate communication with customers and internal departments to ensure the status of the project are clear, while effectively managing risks, issues and core Key Performance Indicators (KPIs). The Client Project Manager oversees a project from its inception through to its execution and final delivery. They maintain and share schedules while monitoring the project’s budget. Ultimately, they guide projects to successful completion within scope and budget that meets or exceeds quality standard within defined timeframes.\nEssential Functions and Responsibilities\nUnderstands all contractual commitments and ensures these are tracked with the customer. \nMonitors project scope and baseline to ensure delivery is compliant and ACI standard change control tracking is applied.\nMonitors the project budget, tracks any changes to the scope or schedule that may impact the budget and provides accurate resource forecasts based on project estimated completion.\nDevelops project plans, schedules, agreements and proposals and ensures projects are completed within budget and defined timeframes. Identifies and addresses barriers that may prevent the team from meeting established goals.\nManage aspects of projects including but not limited to research, analysis, documentation, design/development, testing, negotiation, problem resolution, training, status reporting, implementation, deliverables, project closing and post-rollout review/audit. Ensures all project deliverables are met and delivered to customer in accordance with contractual commitments. \nEstablishes a project governance model to ensure all relevant stakeholders are aware of project statues and assist with resolving escalations. \nManages project issues and risks (technical and non-technical) through identification, evaluation, tracking, communication and mediation. Maintains RAID log for projects.\nEnsures the project team is equipped with the right procedures to deliver the quality solutions needed to meet project commitments. \nUpdates project management data on reporting and management systems, such as Jira and Salesforce. \nReviews and approves timecards submitted by project team members. \nEnsures that weekly project updates are maintained and shared with both the internal and external stakeholders. \nManages the relationship with customers and all stakeholders. \nConducts post-project evaluation to identify successful and unsuccessful project elements. \nCollaborates with internal stakeholders and the customer to determine the appropriate project methodology. The methodology a customer project manager would typically be required to use include: Waterfall (linear-sequential life cycle) \nAgile - SCRUM or Kanban\nA hybrid model combining aspects of the above o When SCRUM is used, the Client Project Manager would fill the Scrum Master role while also handling other responsibilities beyond the standard Scrum Master definition.\n\nEnsures the customer is aligned with the methodology to be used for the project and the budget, scope and planning tracking is aligned prior to the project proceeding via a method adoption workshop.\nPerforms other duties as assigned.\nUnderstand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.\nQualifications (Education, Experience, Knowledge, Skills, and Abilities)\nBachelor’s Degree or equivalent work experience.\n5+ years client project management experience, 2+ of which in the payments/ financial industry\nPreferred Qualifications (Education, Experience, Competencies)\nSpecific project management training preferred\nCompetencies\nStrong verbal and written communication skills.\nStrong organizational and planning skills\nStakeholder management and relationship building\nProblem-solving abilities\nWork Environment:\nStandard work environment\nOccasional travel may be required; domestic\nApplicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.\nIn return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.\nAre you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #19189)\nACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO 91 globally.\nImportant Notice About Recruitment Scams\nJob seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.","description_format":"text","description_chars":6161,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-05T15:43:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 18 · green card filings: 4","filings_12m":18,"filings_prev_12m":17,"green_card_filings_12m":4,"median_offered_wage_usd":139773,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.669,"p_room":0.28,"age_days":167,"expected_fill_days":73,"reasons":["conf:14","velocity","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/aci-worldwide-client-project-manager","json_url":"https://alion.io/job/aci-worldwide-client-project-manager.json","meta":{"generated_at":"2026-10-28T12:49:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17162,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20985},"rest":"https://alion.io/mcp/rest/get_company?id=20985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faci-worldwide-client-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faci-worldwide-client-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faci-worldwide-client-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aci-worldwide-client-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faci-worldwide-client-project-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":310086}},{"tool":"search_jobs","arguments":{"company":"aciworldwide.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":310086},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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