{"id":132513,"url":"https://alion.io/job/aci-worldwide-site-reliability-engineer-2","title":"Site Reliability Engineer","company":{"id":20985,"name":"ACI Worldwide","domain":"aciworldwide.com","url":"https://alion.io/company/aci-worldwide","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":12,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":43},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Azure","optional":false},{"name":"Cassandra","optional":false},{"name":"Error Budget","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Self-Healing","optional":false}],"status":"live","first_seen_at":"2026-06-17T00:00:00Z","employer_posted_date":"2026-06-17","last_verified_at":"2026-10-17T00:42:05Z","board_verified":true,"closed_at":null,"days_open":122,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":122},"description":"Job Summary:\nThe Site Reliability Engineer (SRE) is embedded directly with our product teams, working closely with them to design, code, test, run, and evolve the systems that help people around the world make payments. Works closely with internal teams to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, follow-the-sun on-call, incident retrospectives, chaos testing, and end-to-end ownership. SREs are crucial contributors to nearly every ACI product team that has big traffic, big data, high availability, and performance requirements.\nJob Responsibilities:\nDesign, develop, deploy, and motivate the creation of software and systems to increase product reliability and organizational efficiency.\nGuide reliability practices through the entire software development lifecycle through activities like architecture reviews, code reviews, creating platforms and frameworks, capacity planning, and chaos testing.\nMaintain service health by implementing and evolving monitoring, alerting, self-healing and follow-the-sun incident response.\nImprove service reliability through blameless post-incident reviews and using code to prevent or respond to problem recurrence.\nFunction as a key technical and culture leader throughout your assigned line of business\nDrive and evolve the overall resilience strategy of your given line of business leveraging industry and internal tools\nEnsure that local and cross site redundancy mechanisms are meeting requirements, work as designed and ever evolving\nSet, maintain and enforce standards across deployment practices, operations etc. Engage in change review as a key member\nFunction as a key contributor to overall capacity, peak season and business continuity methodologies and testing for your space\nInterface directly with key clients as needed\nSupport and help standardize sales responses for your space by helping to craft the go forward offers with business and DevOps teams aligning costs, SLAs and technology\nPerform other duties as assigned\nUnderstand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.\nKnowledge, Skills and Experience required for the job:\nBS degree in Computer Science, related technical field, or equivalent practical experience.\nExperience writing code in Java, Go, Shell, Python, or a similar language.\nExperience in data structures, database systems algorithms, and software design.\nPassion for debugging, optimizing code, and automating routine tasks.\nPractical knowledge with RDBs (such as PostgreSQL, Oracle), NoSQL KV stores (such as Cassandra) and messaging systems (such as Kafka, RabbitMQ and MQ)\nStrong interest in SRE topics like SLOs, resilience, scaling, performance, and more\nStrong experience in Production level, mission critical environments. Azure Cloud experience running Production workloads preferred\nStrong experience working in virtualized Linux operating environments\n5+ years of real-world experience\nPreferred Knowledge, Skills and Experience needed for the job:\nPrevious experience in an SRE or Production Engineering role\nDirect experience with standard automation tools such as Ansible, Jenkins etc.\nBASE24-eps or BASE24 knowledge a plus - GOAFT, ACI Desktop UI, NCPCOM/XPNET, ICE-XS\nExperience with globally distributed teams\nTakes initiative to solve problems using a scientific approach\nSkilled in providing substantial feedback on distributed system designs and recommendations on new technologies and processes\nCollaboration skills\nWork Environment:\nOffice work environment\nCollaborative team\nProlonged periods of sitting at a desk and working on a computer\n15% Travel, may be domestic or international\nWeekend and off-hours support may be required","description_format":"text","description_chars":3760,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-06-17T00:00:00Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.669,"p_room":0.28,"age_days":122,"expected_fill_days":56,"reasons":["conf:5","wave","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/aci-worldwide-site-reliability-engineer-2","json_url":"https://alion.io/job/aci-worldwide-site-reliability-engineer-2.json","meta":{"generated_at":"2026-10-17T13:24:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20985},"rest":"https://alion.io/mcp/rest/get_company?id=20985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faci-worldwide-site-reliability-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faci-worldwide-site-reliability-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faci-worldwide-site-reliability-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aci-worldwide-site-reliability-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faci-worldwide-site-reliability-engineer-2"}]}