{"id":132519,"url":"https://alion.io/job/aci-worldwide-technical-program-manager-aci-connetic","title":"Technical Program Manager - ACI Connetic","company":{"id":20985,"name":"ACI Worldwide","domain":"aciworldwide.com","url":"https://alion.io/company/aci-worldwide","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":12,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Norcross, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":93000,"max_usd":185000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":737},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-07-10T00:00:00Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-10-20T23:42:13Z","board_verified":true,"closed_at":null,"days_open":103,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":103},"description":"Powering the world’s payments ecosystem\nACI powers the payments ecosystem - globally, and you power ACI. You’ll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.\nJob Purpose\nThe Technical Program Manager will oversee and coordinate both customer-facing and internal programs, ensuring alignment between business unit objectives and the corresponding technology solutions. This role requires a strategic thinker with technical expertise, capable of designing and implementing programs that address complex technical challenges to meet product requirements.\nThe Technical Program Manager will lead cross-functional teams of stakeholders focused on delivering new services and upgrading existing solutions in accordance with ACI’s Connetic platform modernization strategy. Responsibilities include planning schedules, coordinating and managing technical and business resources, and monitoring budgets to ensure successful program execution.\nThe Technical Program Manager will ensure timely completion of the program with high quality, within the agreed-upon scope and budget, while managing escalations and addressing program-level risks and issues.\nResponsibilities include program-level dashboard reporting and leading update meetings. The candidate must be a strong leader with experience in matrix managing diverse staff to achieve timely results.\nEssential Functions and Responsibilities\nLead cross-functional teams of stakeholders, including project managers, product managers, architects, developers and technical consultants.\n\nManage program scope to ensure consistency with stakeholder agreements, including ensuring proper charter.\n\nDevelop an integrated schedule inclusive of all program milestones, resources, and constraints to ensure timely completion and achieve ROI.\n\nManage program issues and risks (technical and non-technical) through identification, evaluation, tracking, communication, and mediation in an orderly manner.\n\nPartner with customers and/or internal partners to build strong cross-functional teams that can work through program challenges.\n\nFacilitate successful negotiations such as resource constraints as appropriate throughout the program, ensuring consensus and agreement across customers and/or internal partners and project managers.\n\nKeep all program stakeholders and management informed of program progress and communicate status.\n\nOffer executive dashboard reporting, Gantt reports of all projects, risk dashboards, status updates, and relevant level information.\n\nFormulate, organize, and monitor interconnected projects and implement suitable strategies.\n\nDevelop and control deadlines, budgets, and activities for the program.\n\nPerform other duties as assigned.\n\nUnderstand and adhere to all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics.\n\nQualifications (Education, Experience, Knowledge, Skills, and Abilities)\nBachelor’s Degree or equivalent work experience.\n\nAt least 4-6 years of project and/or program management experience, including managing large enterprise-level initiatives.\n\nComprehensive knowledge of the product development process, the software product lifecycle, and agile program management.\n\nExcellent communication skills, both verbal and written, with experience in delivering executive-level presentations.\n\nCompetencies\nAbility to provide analysis, consultation, and advice on all technical aspects of the engagement.\n\nAbility to anticipate implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and/or contingencies.\n\nPreferred Qualifications (Education, Experience, Competencies)\nBachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting, or Finance preferred.\n\nExperience in the payment industry, including knowledge of payment channels, billing systems, fraud prevention, and regulatory requirements.\n\nExperience in analyzing client’s business needs, integrating business strategies, and recommending appropriate IT solutions and migration paths.\n\nRelevant professional certifications such as PMP (Project Management Professional), PgMP (Program Management Professional), or Agile certifications (e.g., Certified ScrumMaster, PMI-ACP).\n\nWork Environment:\nStandard work environment\n\nMajority of time spent on PC (Phys. Req.)\n\nApplicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.\nIn return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.\nAre you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #18897)\nACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.\nImportant Notice About Recruitment Scams\nJob seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). 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