{"id":663954,"url":"https://alion.io/job/acommerce-associate-category-head","title":"Associate Category Head","company":{"id":668772,"name":"aCommerce","domain":"acommerce.asia","url":"https://alion.io/company/acommerce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":94,"open_postings":62,"ghost_share":0.016,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":436,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2174},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-01-12T06:51:20Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-26T08:51:20Z","board_verified":true,"closed_at":null,"days_open":287,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":286},"description":"Job Description\nAt aCommerce, the Associate Category Head is a role carved out to meet the changing consumer demand. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.\nAs an Associate Category Head, you will be the key lead of our FMCG category. Managing team to develop their category, channel, operation knowledge to deliver aCommerce and Clients revenue, driving business growth, develop relationship with all internal and external parties, including initiative new business growth engine is key contribution to team.\nThe ideal candidate will be a key business driver with an excellent understanding of online and offline business concepts, practices and procedures. Entrepreneurship, leadership, problem solving, and initiative thinking are necessary. The role will require a combination of strong leadership, financial, business development, account management, and team management skills. This role will build team talent and develop them to be strong future leader.\nResponsibilities\nPerformance Management\n\nManage overall account profitability via P&L management\nEnsure all clients and channels are successfully on-boarded on time\nManage to maximize GMV with day-to-day collaboration with client and channels\nCustomer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit\nEnsuring optimal product presentation and visibility on online channels\nCoordinating with internal cross function and external parties\nEstablish and monitor progress against key performance indicators.\nAdvising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.\nCoordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues\nSupport the Brand management team to ensure smooth day to day operations\nBuild strong rapport with clients that include managing relationships with internal and external stakeholder\nPartner Service\n\nResponsible for client relationship and retain client satisfaction\nServe as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account\nAdvising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities\nManaging fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel\nEnsuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.\nIdentifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients\nInventory management including forecast, ordering and DOH controlling\nPresent analysis and recommendations to key stakeholders both client-side and internally\nBusiness Development \n\nDevelop strategic direction and plans for the company with regards to all commercial functions in assigned category\nPitching new potential client brands and designing effective Ecommerce solutions for them in the proposal phase\nWorking closely with Solution design and business development to manage new and current partner revenue model\nAgree to final SOW commercial condition\nTeam Management\n\nManaging a team of 4+ Account Managers\nIdentifying and coaching members of your team to take on higher levels of responsibility and deliver consistently high value\nQualifications\nTechnical Qualifications\n\nVery strong commercial & client-facing skills and can converse effectively in English\nAdvanced MS Excel skills (e.g. Min. Pivot Table, VLookup, etc.) and MS PowerPoint\nSoft Skills and Other details\n\n8+ years working experience in an ecommerce company, FMCG, Beauty, Tabaco, Internet start-up in retail, International Brand or account management roles is an advantage\nHas experience in managing a team with 3-4 subordinates \nAnalytical, data driven mindset and detail oriented\nSuccessful record of communicating and engaging cross functional teams\nAbility to lead projects relating with responsible account and category\nAbility to coach and train key specialists effectively to produce high amounts of results","description_format":"text","description_chars":4725,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","E-commerce Marketing","Social Commerce","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-09-10T21:49:19Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.836,"p_room":0.72,"age_days":286,"expected_fill_days":436,"reasons":["conf:1","win:mid","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/acommerce-associate-category-head","json_url":"https://alion.io/job/acommerce-associate-category-head.json","meta":{"generated_at":"2026-10-26T12:55:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17858,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668772},"rest":"https://alion.io/mcp/rest/get_company?id=668772"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facommerce-associate-category-head"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facommerce-associate-category-head"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facommerce-associate-category-head"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acommerce-associate-category-head\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facommerce-associate-category-head"}]}