{"id":4059757,"url":"https://alion.io/job/acommerce-key-account-manager-ph-based","title":"Key Account Manager (PH-Based)","company":{"id":668772,"name":"aCommerce","domain":"acommerce.asia","url":"https://alion.io/company/acommerce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":91,"open_postings":61,"ghost_share":0.066,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":346,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T06:23:16Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T07:41:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Philippines. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations. The Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities.\nResponsibilities\nSpecifically, this role will be doing:\nPerformance Management\nManage overall account profitability via P&L management\nEnsure all clients and channels are successfully on-boarded on time\nManage to maximize GMV with day-to-day collaboration with client and channels\nCustomer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit\nEnsuring optimal product presentation and visibility on online channels\nCoordinating with internal cross function and external parties\nEstablish and monitor progress against key performance indicators.\nAdvising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.\nCoordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues\nSupport the Brand management team to ensure smooth day to day operations\nBuild strong rapport with clients that include managing relationships with internal and external stakeholder\nPartner Service\nResponsible for client relationship and retain client satisfaction\nServe as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account\nAdvising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities\nManaging fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel\nEnsuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.\nIdentifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients\nInventory management including forecast, ordering and DOH controlling\nPresent analysis and recommendations to key stakeholders both client-side and internally\nQualifications\nIn order to succeed in this role, we are looking for an individual with the following skill sets and experiences:\nTechnical Qualifications\nHas a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)\n\nPrevious experience in social commerce, online media, marketing would be a strong point.\nGood knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool\nSoft Skills and Other details\n1-2+ years working experience in an ecommerce company, ecommerce platforms, Internet start-up in retail, International Brand or account management roles is an advantage\nPrevious experience in social commerce, online media, marketing would be a strong point.\nGood knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools\nCandidate must be proactive and have a problem-solving attitude to client and/or business problems\nVery strong commercial and client-facing abilities\nDemonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job\nEntrepreneurial spirit, not afraid of risks and challenges\nAnalytical, data driven mindset and detail oriented\nSuccessful record of communicating and engaging cross functional teams\nAbility to lead projects relating with responsible account and category\nBEING PART OF THE KEY ACCOUNT MANAGEMENT TEAM\nIf your next challenge is to be an expert and key player in the ecommerce industry. Joining our Key Account Management team is gonna be your next right decision to make. We’re a bunch of fun-loving individuals who love to take on challenging tasks. By joining our team, you will be\nresponsible for our client’s online growth. Essentially, the main factor that drives this team is aCommerce’s DNA or core values and culture. We incorporate our company’s DNA into everything we do. Additionally, you will be working with and learning from teammates who are flexible, adaptable and share positive energy with each other. Come and join us if this journey sounds interesting to you!\nWhat’s in it for YOU?\nAn opportunity to work with one of the largest ecommerce Enablers in Southeast Asia with a multicultural environment that will offer you challenges to develop your career and professional skills. aCommerce provides a variety of unique perks-and they’re available to you whenever you need them. From solid healthcare services, work from home options, comfortable workspace, flexible leave (since it’s important to enjoy quality time off), flexible work hours and attractive work locations [EmQuartier for our Thailand office]! aCommerce believes in investing in YOU which is why you will be given the opportunity to explore the world of technology and innovation in ecommerce. Work alongside experts who will enhance and recognize your professional knowledge to the highest potential!\nYOU ARE GETTING MORE THAN JUST A JOB!\nAt aCommerce, we provide you with more than just a job. Our business help large multinational brands (L’Oréal, Samsung, Adidas and Johnson & Johnson to name a few) with their ecommerce revolution and being in the thick of it will transform your growth to wherever you and your career want to be! Being part of the aTeam means:\nYou are valued. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the region.\nBeing trusted. Once a month, you have the benefit to work remotely and choose your own workspace.\nBeing celebrated! May that be a small win or a major milestone in your career, you have a family here who will support and celebrate every step of the way of your aCommerce journey.\nComfortable at work. We provide you with a laptop, a cozy working space and smart casual dress code! Just come in as you are and bring your passion, commitment and “can do” attitude at work.\nThere’s a lot of things that you can look forward to if you join us today and we leave it up to you to discover what’s in store for you.\nINTERESTING FACTS\nGetting to equal when it comes to being a gender-balanced organization is something we celebrate! We are proud of our gender ratio.\nWe have more than 20+ nationalities who are working hard to take aCommerce ahead everyday.\nAbout aCommerce\naCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.\nThe company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.\naCommerce DNA\nEveryone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.\nCustomers above all: The customer is at the heart of everything we do. Their success is our success.\nLead by example: Earn respect through hard work and perseverance, not seniority.\nSolve problems: A “can do” attitude solves a multitude of problems.\nLean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.\nKeep it real: Our diversity makes us strong, we treat each other equally and respectfully.\nThe aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.","description_format":"text","description_chars":9199,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","E-commerce Marketing","Social Commerce"],"lifecycle":[{"event":"open","at":"2026-11-11T07:41:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":346,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-11T08:44:36Z"},"pay":null,"html_url":"https://alion.io/job/acommerce-key-account-manager-ph-based","json_url":"https://alion.io/job/acommerce-key-account-manager-ph-based.json","meta":{"generated_at":"2026-11-11T08:44:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14100,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668772},"rest":"https://alion.io/mcp/rest/get_company?id=668772"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facommerce-key-account-manager-ph-based"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facommerce-key-account-manager-ph-based"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facommerce-key-account-manager-ph-based"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acommerce-key-account-manager-ph-based\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facommerce-key-account-manager-ph-based"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4059757}},{"tool":"search_jobs","arguments":{"company":"acommerce.asia","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4059757},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}