{"id":663967,"url":"https://alion.io/job/acommerce-live-operation-moderator-specialist-freelancer","title":"Live Operation (Moderator) - Specialist (Freelancer)","company":{"id":668772,"name":"aCommerce","domain":"acommerce.asia","url":"https://alion.io/company/acommerce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":63,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":622,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"freelance","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2024-06-14T06:30:06Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T12:00:35Z","board_verified":true,"closed_at":null,"days_open":869,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":868},"description":"Responsibilities:\n Technical Expertise:\nManage live stream software(OBS,Tiktok live studio) and platforms (TikTok Live, Shopee Live, Lazada Live, etc.) to ensure optimal performance and troubleshoot technical glitches.\nMonitor live streams for any technical issues or disruptions, and take swift action to resolve them.\nMaintain a strong understanding of streaming protocols and best practices across various platforms.\nContent Moderation:\nActively monitor chat messages and comments for inappropriate content, hate speech, or violations of community guidelines.\nManage comments promptly to maintain a positive and inclusive environment for viewers.\nWork collaboratively with the live anchor to address viewer concerns or questions that require moderator intervention.\n Stream Support:\nAssist the live anchor with pre-stream preparations, including setting up equipment and testing software.\nMonitor scripts and product information to ensure accuracy and provide real-time support during the stream.\nGenerate reports on live stream performance metrics (viewership, engagement) for post-analysis.\nTeamwork and Communication:\nCollaborate effectively with the live anchor, marketing team, and technical staff to ensure a seamless live stream experience.\nClearly communicate any technical issues or moderation needs to the live anchor and relevant team members.\nMaintain a positive and professional demeanor within the team environment.\nQualifications:\nExcellent attention to detail and ability to identify and address potential problems proactively.\nA keen eye for inappropriate content and a commitment to maintaining a positive online environment.\nEffective communication and collaboration skills to work seamlessly within a team.\nAbility to stay calm under pressure and make quick decisions in fast-paced situations.\nProficient in (Thai, and English) to understand viewer comments and communicate effectively.\nStrong technical skills with experience in live streaming software and platforms (OBS, TikTok Live, Shopee Live, Lazada Live a plus).\nGraduating from relevant fields of study would be preferred.","description_format":"text","description_chars":2104,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Thai","level":"All 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