{"id":663944,"url":"https://alion.io/job/acommerce-tech-solutions-consultant-d2c-ecommerce","title":"Tech Solutions Consultant (D2C & Ecommerce)","company":{"id":668772,"name":"aCommerce","domain":"acommerce.asia","url":"https://alion.io/company/acommerce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":94,"open_postings":62,"ghost_share":0.016,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":436,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":875},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Magento","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2025-06-05T09:19:26Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T09:44:01Z","board_verified":true,"closed_at":null,"days_open":516,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":515},"description":"aCommerce is Southeast Asia leading ecommerce enablement company, helping brands build, operate, and grow their Direct-to-Consumer (D2C) and omnichannel businesses across the region. We are looking for a Tech Solutions Consultant who can bridge business strategy and technology. This role partners with Commercial, Product, Engineering, Project Management, and external clients to design scalable ecommerce and digital commerce solutions.\nThe ideal candidate understands (or has a strong desire to learn) modern ecommerce ecosystems including Shopify, Magento, Salesforce Marketing Cloud, CRM/CDP platforms, ERP integrations, OMS, WMS, payment gateways, and digital marketing technologies. More importantly, this person understands how businesses think. They can translate commercial objectives into practical technical solutions while balancing customer experience, operational efficiency, implementation effort, and long-term scalability.\nRole Overview\nAs a Tech Solutions Consultant, you will become the trusted advisor during the pre-sales and solution design stages of a project. You will work closely with clients to understand their business goals, identify challenges, recommend technology solutions, estimate implementation efforts, and ensure successful transition into delivery. \nThis role combines:\nBusiness Consulting\nSolution Architecture\nTechnical Pre-Sales\nStakeholder Management\nProject Scoping\nCommercial Support\nKey Responsibilities\n 1. Client Discovery & Business Consulting\nLead discovery workshops with prospective and existing clients\nUnderstand business objectives, customer journeys, operational challenges, and digital commerce strategies\nIdentify opportunities to improve ecommerce performance through technology\nTranslate business requirements into solution requirements\nBecome a trusted advisor for clients throughout the solutioning process\n2. Solution Design & Architecture\nDesign scalable D2C and ecommerce solutions aligned with client objectives\nRecommend appropriate technology stacks including:- Shopify\n- Shopify Plus\n- Magento (Adobe Commerce)\n- Salesforce Marketing Cloud\n- CRM & CDP platforms\n- OMS & WMS\n- ERP integrations\n- Payment gateways\n- Loyalty platforms\n- Customer Service platforms\n\nWork closely with Product, Engineering, UX/UI, and Project teams to validate technical feasibility\nCreate high-level architecture diagrams and business process flows\nRecommend best practices for scalability, security, maintainability, and customer experience\n3. Commercial Solutioning\nSupport Commercial teams throughout the sales cycle\nHelp qualify opportunities from both technical and business perspectives\nEstimate implementation effort, timelines, resources, and project complexity\nIdentify project assumptions, risks, dependencies, and mitigation plans\nParticipate in client presentations and solution workshops\nHelp clients understand implementation approaches and recommended technology investments\n4. Project Scoping & Documentation\nPrepare Statements of Work (SOW)\nDefine project scope, deliverables, assumptions, exclusions, and client responsibilities\nProduce functional requirement documents and solution documentation\nMaintain pre-sales documentation and project estimation templates\nEnsure successful handover to Delivery and Project Management teams\n5. Cross Functional Collaboration\nTo ensure proposed solutions are practical, scalable, and aligned with deliverycapabilities.Work closely with:- Commercial & Business Development\n- Product Management\n- UX/UI\n- Project Managers\n- Engineering\n- QA\n- Application Support\n- DevOps\n- Logistics & Fulfillment\n- Marketing Technology teams\n\n6. Stakeholder & Relationship Management\n- Build trusted relationships with clients throughout the sales journey\n- Facilitate communication between technical and non-technical stakeholders\n- Present complex technical concepts in a simple business-friendly manner\n- Manage expectations and proactively resolve issues\n- Drive alignment across internal cross-functional teams\nSuccess in this Role\nA successful Tech Solutions Consultant will:\n- Think like a consultant before thinking like a developer\n- Understand both business strategy and technical implementation\n- Build trust with clients\n- Simplify complex technical discussions\n- Identify risks before projects begin\n- Deliver practical, scalable, and commercially viable solutions\n- Continuously learn new ecommerce technologies and industry trends\nQualifications\nBachelor’s Degree in Computer Science, Information Technology, Software Engineering, Information Systems, Business Information Systems or related disciplines\n3-6+ years of experience in ecommerce, digital commerce, technology consulting, or solution consulting\nExperience participating in client-facing solution discussions, working with cross-functional teams\nExperience in software implementation or digital transformation projects\nExperience with one or more of the following is preferred: Shopify, Shopify Plus, Magento / Adobe Commerce, Salesforce Marketing Cloud, CRM / CDP platforms, ERP integrations, OMS, WMS, Payment Gateway integrations, APIs, Middleware, Cloud platforms\nGood understanding of Ecommerce architecture, API integrations, System integrations, Software Development Life Cycle (SDLC), Databases, Web technologies, Digital marketing ecosystem, Customer journeys, Martech stack, Omnichannel commerce\nHands-on development experience is not required, but the ability to understand technical concepts and communicate effectively with engineering teams is essential\nExcellent communication skills, verbal and written:Thai & English\nAbility to 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