{"id":4293381,"url":"https://alion.io/job/acosta-group-google-team-lead","title":"Google Team Lead","company":{"id":2035372,"name":"Acosta Group","domain":"acosta.group","url":"https://alion.io/company/acosta-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":64,"open_postings":896,"ghost_share":0.603,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Novi, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-11-13T17:29:03Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T21:14:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"Manage the CORE Inside Sales team. Manage the team to be accountable to the Customer Satisfaction process each week as well as execution of assigned project work. Be the primary contact for the Client team to collaborate on project-based work. Manage all aspects of the Satisfaction call process through CIRI (CORE CRM system) or through specific tools as identified by project (Excel).\nWHAT YOU’LL DO\nAct as the primary and most accessible contact for all Brand Ambassadors within your assigned region. This includes attending regular team meetings and one-on-one check-ins to provide guidance or address concerns\nOversee all day-to-day operational details to guarantee flawless execution. This involves confirming BAs punctuality, ensuring they are fully equipped with all necessary materials and verifying that activation sites are set up correctly\nBuilding team morale, celebrating individual and group achievements, and encouraging professional growth among your Brand Ambassadors\nActively participate in consumer interactions to set the standard for excellence. Demonstrate best practices for initiating educational conversations, conveying brand messages clearly and effectively, and creating a positive, memorable experience for the consumers\nMeeting with on-site contact as needed to discuss campaign presence, adjustments or feedback\nTransportating necessary assets to activation site and support with setup as required\nSwiftly resolving logistical challenges, managing last-minute staffing changes, and handling any unexpected situational problems to ensure the campaign runs smoothly\nEssential administrative functions i.e. review weekly schedules, verifying timesheets\nMonitor and track key performance indicators (KPIs) focused on consumer engagement, quality of interactions, and educational reach while \nCompile and deliver regular reports on regional team performance, campaign highlights, and operational status to the management team\nGather qualitative feedback, consumer insights and photos from the field to share with the senior management\nTravel regularly and extensively to various activation sites to work alongside your team\nUse Google Workspace tools (Docs, Drive, Slides, Sheets, Meet) to stay organized and communicate clearly\n WHAT YOU BRING\nBackground in roles like Team Lead, Field Manager, or Event Manager, especially within experiential marketing.\n3 to 4 years of experience in retail activation environment with a proven track record for success\nNatural leader who can mentor, build a team, and communicate effectively with both their team and the public.\nWillingness to Travel - 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