{"id":2783694,"url":"https://alion.io/job/acpm-business-analyst","title":"Business Analyst","company":{"id":1957665,"name":"ACPM","domain":"acpm.com","url":"https://alion.io/company/acpm-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":65},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"Jira","optional":false},{"name":"Playwright","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T03:26:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Why you’ll love working here:\nhigh-performance, people-focused culture\n\nour commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves\n\nlearning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth\n\nmembership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security\n\ncompetitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).\n\noptional post-retirement health and dental benefits subsidized at 50%\n\nyoga classes, meditation workshops, nutritional consultations, and wellness seminars\n\nthe opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers\n\nJob Summary:\nAs a Business Analyst in the Pension Product and Technology Group’s Pension Core Team, you will translate pension business needs into clear, testable, and traceable requirements and support the delivery and ongoing reliability of the platforms and processes used to administer member and employer services. You will work with product, actuarial, technology, vendor, and quality engineering partners to analyze changes and issues, define expected outcomes, plan and execute testing, manage defects, support releases, and maintain operational and solution documentation.\nThis role combines business analysis with hands-on quality assurance and operational support. It is suited to someone who can bridge product and technology, apply sound judgment to complex pension scenarios, and drive work from initial analysis through validation and implementation.\nWhat you will do:\nBusiness analysis and requirements\nElicit, analyze, clarify, and document business, system, and operational requirements for enhancements, projects, regulatory changes, and production issues.\nReview requirements, solution documentation, acceptance criteria, and vendor deliverables for completeness, feasibility, testability, and alignment with business needs.\nTranslate business processes and pension scenarios into clear acceptance criteria, process flows, test conditions, and Gherkin scenarios, where appropriate.\nMaintain traceability between requirements, test coverage, defects, decisions, and release outcomes using approved team tools and baseline documentation. \nTest planning and execution\nDevelop risk-based test strategies, test grids, scenarios, test data, and detailed test cases for functional, integration, end-to-end, regression, user acceptance, cyclical, and release testing.\nCoordinate and execute testing across applicable systems, interfaces, calculations, documents, and operational processes.\nPartner with product and actuarial subject-matter experts to confirm expected outcomes and obtain appropriate review or approval of test scenarios and results.\nDocument test evidence and results in accordance with team standards and support release-readiness and go/no-go decision-making.\nUse data analysis techniques and SQL queries to investigate issues, validate processing outcomes, support testing activities, and confirm business results.\nDefect and issue management\nIdentify, document, triage, and track defects and requirement gaps, including clear reproduction steps, expected and actual outcomes, supporting evidence, impact, and severity.\nCollaborate with developers, vendors, business partners, and other testing teams to investigate issues, confirm root cause where available, validate fixes, and assess regression impact.\nRetest defect fixes and perform targeted regression testing to confirm that changes resolve the issue without introducing unintended impacts.\nSupport release planning, test execution, implementation readiness, production validation, and post-release follow-up.\nCollaboration and continuous improvement\nCollaborate with Product Owners, Product Managers, Actuarial, Developers, Systems Developers, vendors, and other technology teams throughout the delivery lifecycle.\nWork with quality engineering partners to identify test cases suitable for automation, clarify expected business behaviour, and support sustainable automated regression coverage.\nIdentify opportunities to improve requirements quality, test coverage, traceability, documentation, tooling, and delivery processes.\nUse approved AI-enabled analysis, testing, and documentation tools to improve efficiency in requirements analysis, test design, traceability, documentation, and knowledge management, while ensuring outputs are reviewed, validated, and compliant with Pension Core and HOOPPs quality, security, privacy, and audit requirements.\nShare knowledge, coach new team members on team processes, and testing practices. \nParticipate in the Team’s activities, including standups, sprint planning, sprint reviews, and retrospectives.\nWhat you bring:\nBachelor’s degree in Business Administration, Computer Science, Information Technology, Information Management, Engineering, Mathematics, or a related discipline, or equivalent practical experience.\n4+ years of experience in a Business Analyst, Systems Analyst, Quality Assurance, or related role, preferably within pension administration, financial services, or another regulated industry.\nKnowledge of defined benefit pension administration, pension-related business processes, or comparable complex financial or operational systems. \nUnderstanding of benefit calculations and the ability to analyze, validate, troubleshoot, and test calculation-related business scenarios and outcomes.\nStrong analytical, problem-solving, and critical-thinking skills, with the ability to understand complex business rules, identify risks, and evaluate impacts across systems, business processes, calculations, and operational workflows.\nExperience eliciting, documenting, validating, and managing business requirements, including acceptance criteria, process flows, test scenarios, and traceability between requirements, testing, defects, and release outcomes.\nHands-on experience supporting testing activities, investigating defects, validating fixes, assessing regression impacts, and supporting production issue resolution.\nStrong communication and stakeholder management skills, with experience collaborating with business stakeholders, actuarial partners, vendors, developers, and cross-functional technology teams.\nProficiency with SQL and the ability to investigate issues, validate processing outcomes, and support testing and operational activities.\nExperience using Azure DevOps, Jira, or comparable tools for requirements management, test management, defect tracking, and traceability.\nExperience supporting the delivery and ongoing support of technology solutions, including requirements analysis, testing, implementation, release readiness, production validation, and operational support.\nFamiliarity with Gherkin, behavior-driven development (BDD), Playwright, and test automation concepts, with the ability to identify automation opportunities and collaborate effectively with quality engineering teams to support sustainable regression coverage.\nExperience using approved AI-enabled tools to support analysis, testing, documentation, and knowledge management while ensuring outputs are reviewed, validated, and compliant with organizational standards.\nThe expected annual base salary range for this role is: $71,000 - $109,000 CADThe actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered.\nThis role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text.\nThis job posting is for a newly created role.HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. 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