{"id":3355295,"url":"https://alion.io/job/acquia-regional-account-manager-2","title":"Regional Account Manager","company":{"id":2751,"name":"Acquia","domain":"acquia.com","url":"https://alion.io/company/acquia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Drupal","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-10-27T16:28:50Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T00:15:24Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Acquia\nAcquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.\nHeadquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! \nCareer Exploration at Acquia \nOur recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia\nYou will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.\nThe specific responsibilities of the position include:\nDrive customer retention and identify expansion opportunities\nGuide customers through onboarding of products and services\nBuild strategic level customer relationships and own customers’ success with Acquia platform services\nMaintain control of account direction and strategy\nHost Quarterly Business Reviews to identify risk and opportunities with customers\nBuild expansion pipeline by pairing targeted outbound outreach and strategic account planning with collaborative channel partner co-selling\nExceed quarterly renewal and net renewal goals\nPartner with internal resources to resolve customer escalations or operational issues\nCoordinate with business users and procurement to ensure timely renewals\nUpdate and maintain Sales database weekly\nRequired Qualifications, Skills & Experience\nProven track record of retaining & growing complex relationships including closing the renewal and identifying up sell / cross sell opportunities\nHas owned & exceeded a quota\nExperience with running a high volume of accounts\n2 years working in an account management role \nAbility to manage multiple systems at once\nStrong forecasting and analytical skills\nEnergetic, smart, dynamic, and strategic\nAbility to work effectively within a dynamic, fast paced and ever changing environment\nGood communicator with the ability to articulate a strong value proposition\nMeticulous attention to detail and high level of accountability are imperative\nSelf-starter who can set and manage priorities\nStrong teamwork, communication & cross-group collaboration skills\nMust be able to proactively drive accounts and resolve customer escalations with minimal oversight\nBachelor degree is required\nWe are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.\nAcquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! \nThe salary structure results in On-Target Earnings (OTE) ranging from $100,000 to $110,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.\nAcquia is an equal opportunity (EEO) employer. 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