{"id":1100380,"url":"https://alion.io/job/acquird-io-it-manager","title":"IT Manager","company":{"id":4194,"name":"Acquird.io","domain":"acquird.io","url":"https://alion.io/company/acquird-io","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":658,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"CAD","period":"year","gross":null,"usd_annual":84416},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure Data Factory","optional":false},{"name":"Copilot","optional":false},{"name":"DHCP","optional":false},{"name":"DLP","optional":false},{"name":"DNS","optional":false},{"name":"Fivetran","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-09-21T20:56:02Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-11-12T16:45:47Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":51},"description":"IT Manager\nRole: Full-time, on-site (5 days/week)\nLocation: Etobicoke, Ontario (Toronto)\nComp: $100,000-$120,000 base + bonus + benefits\nAbout Us\nA profitable, privately owned, growing B2B company in the industrial space. Proudly Canadian and entrepreneurial, serving business customers across North America.\nWith under 100 employees and a small, hands-on IT function, we're scaling while keeping a practical, no-politics, get-it-done culture.\nHow We Work\nTechnology should make the business run better, not just keep the lights on.\nThis role reports to the Director of IT and mentors other IT team members. It's a player/coach role: you set the plan, advise the team and build the infra. Perfect for those who like to be close to the action, but also influence the big IT decisions. Occasional travel between our Ontario sites.\nHere's how your time will generally split (actual time will vary weekly):\nIT Leadership and Planning (about 25%): Building the annual IT roadmap and budget with senior leadership, deciding which projects get green-lit, leading upgrades end to end, and managing vendors and our MSP relationship. Coaching and prioritizing the team's work.\n\nBusiness Applications & ERP (25%): Tier 2/3 support for our ERP and CRM, maintaining an internal quote-generation system that pulls from ERP data. Planning upgrades/testing. Key tech: Epicor Prophet 21, Salesforce, SQL, Fivetran / Azure Data Factory\n\nInfrastructure and Networking (20%): Ensuring that switches, wireless, VPN, servers, and backups are healthy across our sites. Key tech: Ubiquiti UniFi, virtualization, backup platforms\n\nMicrosoft 365 and Cloud (15%): Running the tenant, access and compliance policies, user onboarding/offboarding and device management, plus SaaS licences and renewals. Key tech: Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Entra ID), Azure\n\nSecurity and Voice (15%): Triaging security alerts, tuning policies against Secure Score, and running the phone system end to end. Key tech: Microsoft Defender, Teams Phone (Direct Routing, call queues, E911)\n\nNote: We're planning to onboard an external MSP this year for first-response support and after-hours monitoring; you'll own that relationship and be the internal escalation point.\nAbout You\nYou're an IT Manager who never stopped being a Systems Administrator. You've led a small team, but you're equally comfortable in an ERP workflow, a network dashboard, and a Microsoft 365 tenant, and you'd rather fix it than delegate it when that's faster.\nYou take ownership of outcomes, explain trade-offs to leadership in plain language, and make the call on where time and money go. You document what you build, and the business trusts your judgment on technology.\nYou Bring:\n1+ years managing an IT team, including hiring, coaching, and prioritizing a small team's work\n\nExperience building and owning an annual IT plan and budget, and presenting it to senior management\n\nTrack record deciding which IT projects proceed, then leading them from planning through rollout\n\nExperience managing vendors and an MSP relationship: escalations, SLAs, SaaS licences and renewals, and software purchase decisions\n\nStrong experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Entra ID), including Conditional Access, DLP, and sensitivity labels\n\nHands-on ERP administration: users, roles, module setup, master data, upgrades, and UAT (Epicor Prophet 21 or similar tools like SAP, NetSuite, MS Dynamics)\n\nExperience managing networks end to end (VLANs, switching, wireless, routing, VPN, DNS/DHCP), plus servers, virtualization, and tested backup and recovery\n\nSecurity operations experience: triaging Defender alerts, tuning identity and endpoint policies against Secure Score, and supporting audits\n\nExperience administering Microsoft Teams Phone (Direct Routing/SBC, call queues, auto attendants, E911)\n\nPractical experience rolling out or governing AI tools (such as Microsoft Copilot) with the right data and access controls\n\nQualifications:\n8+ years in IT systems administration or infrastructure roles\n\n1+ years managing people\n\nPost-secondary diploma or degree in IT, Computer Science, or a related field, or equivalent hands-on experience\n\nScripting and automation experience (PowerShell, Microsoft Graph)\n\nComfort writing SQL queries against business databases\n\nStrong documentation habits: runbooks, integration maps, change logs, and diagrams\n\nBonus Points:\nExperience using AI and automation to take repetitive IT work off the plate, such as user provisioning, ticket triage, and system monitoring and alerts\n\nSalesforce administration experience\n\nExperience with Ubiquiti UniFi networking\n\nAzure governance and cost management, or pipeline tooling (Fivetran, Azure Data Factory)\n\nExperience in distribution, manufacturing, or multi-site operations\n\nCertifications such as MS-102, AZ-104, CCNA, or Security+\n\nPerks:\nThis role includes Health and Dental benefits + an Annual Bonus Plan\n\nEqual opportunity employer. This posting is for an existing vacancy. AI-assisted tools support our sourcing and application review; every hiring decision is made by a person. Interviewed candidates will hear back within 45 days.","description_format":"text","description_chars":5208,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Executive Search","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-09-21T21:58:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":51,"expected_fill_days":658,"reasons":["conf:0","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":84416,"is_top_pay":false},"html_url":"https://alion.io/job/acquird-io-it-manager","json_url":"https://alion.io/job/acquird-io-it-manager.json","meta":{"generated_at":"2026-11-12T23:13:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":49113,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4194},"rest":"https://alion.io/mcp/rest/get_company?id=4194"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facquird-io-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facquird-io-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facquird-io-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acquird-io-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facquird-io-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1100380}},{"tool":"search_jobs","arguments":{"company":"acquird.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1100380},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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