{"id":2580892,"url":"https://alion.io/job/acquire-account-manager-collections","title":"Account Manager - Collections","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":25000,"period":"year","method":"role_country_seniority_unknown","sample_n":89},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T08:14:04Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nAt Acquire Intelligence, our mission is to help business work smarter.\nWe bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.\nOur purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.\nIf you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.\nAdvance Your Career - Join us today and be part of a team where your work makes an impact!\nWHY JOIN THE A-TEAM? Come for a career, stay for the fun!\nHMO coverage for you and your family**\n\nYearly Kick Off Parties with major giveaways (like the car in 2023)\n\nGet recognized through our ‘Value Awards’\n\nGrow your career - yes, we love to promote internally\n\nDo meaningful work and collaborate with the best\n\n900 promotions given each year\n\n2,700+ leadership training courses\n\nA SNAPSHOT OF YOUR ROLE\nAs an Account Manager - Collections, you are responsible for ensuring that all employment and personal information of employees are kept and handled according to existing company policies on Information Security and Data Privacy.\nWhat you get to do every day as an Account Manager - Collections:\nManage designated accounts to ensure individual and team targets are met and exceptional customer service is provided\n\nUtilize appropriate tools and follow correct systems and process to undertake skip tracing of accounts to locate customers\n\nNegotiate payment arrangements and settlements\n\nOrganize and manage workflow to ensure that all designated accounts are actioned appropriately, and payments arrive on time\n\nEnsure accurate notes and data are available in CRM platforms at all times\n\nConduct daily activities aligned with relevant Australian debt collection guidelines and other legislation including Privacy Act, Trade Practices Act and NCCC, etc.\n\nExhibit team ethics, working in harmony with other team members and assisting them in performing their duties\n\nEffectively collaborate with team members to ensure that function is operating effectively and efficiently, while maintaining a harmonious team environment\n\nAdhere to the campaign's purpose, objectives and mission and openly support the campaign's strategy\n\nEnsure a safe and healthy work environment by complying with OHS legislation and the campaign's OHS policies\n\nEnsure compliance with the campaign's policies and procedures\n\nA BIT ABOUT YOU\nWith Industry and/or collections, sales and customer service experience\n\nWith Previous roles in financial services or Australian based campaigns\n\nWith Skip tracing experience\n\nWHAT WE VALUE\nWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:\nCurious and Clever: Smart questions spark smart solutions.\n\nEntrepreneurial Energy: Think like an owner. Solve like a founder.\n\nFast with Intent: We move fast and deliver real results.\n\nLaugh and Learn: We don’t take ourselves too seriously, just our results.\n\nWhat are you waiting for? 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