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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nJob Description: Administrative Assistant\nClient: NSW Fire Extinguisher Services Pty Ltd\nLocation: Manila, Philippines (remote/outsourced)\nReports to: Business Owner / Operations Lead (All-Flow Fire Protection)\nPurpose\nProvide administrative and coordination support to NSW Fire Extinguisher Services Pty Ltd, managing customer and strata communication, quoting support, reporting, and inspection scheduling, so the on-the-ground team can focus on servicing and compliance work.\nKey Responsibilities\nLiaise with strata managers and building management on scheduling, service confirmations, and general enquiries\nRespond to customer and strata email enquiries in a timely, professional manner\nMust Have- Use Uptick job management/quoting software to support day-to-day operations\nCreate and send service reports, compliance certificates, and job summaries to clients and strata managers\nAssist with preparing and following up on quotes for servicing, inspections, and installation work\nFollow up with clients and strata managers to book and confirm inspection appointments\nMaintain and update job and customer records, ensuring information is accurate and current\nTrack recurring service and certification due dates (e.g. annual fire safety statements, 6-monthly testing cycles) and flag upcoming bookings\nSupport invoicing and basic bookkeeping coordination as required\nMaintain confidentiality of client and building information\nRequirements\n2+ years' experience in an administrative, customer service, or coordination role, ideally within trade services, property/strata, or facilities management\nStrong written and verbal English communication skills\nProficiency in Microsoft Office (Outlook, Excel, Word); 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