{"id":2580861,"url":"https://alion.io/job/acquire-billing-assistant","title":"Billing Assistant","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T16:07:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nAt Acquire Intelligence, our mission is to help businesses work smarter.\nWe bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.\nIf you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.\nAdvance Your Career - Join us today and be part of a team where your work makes an impact!\nWHY JOIN THE A-TEAM?\nCome for a career, stay for the fun!\nYearly Kick-Off Parties with major giveaways\nEnjoy complimentary breakfast every week to start your day right\nEngage with your team through various activities designed to foster collaboration and fun\nAccess professional development opportunities to enhance your career growth\nA SNAPSHOT OF YOUR ROLE\nAs a Billing Specialist, you play a crucial role within our billing operations to achieve industry-leading standards. Your responsibilities are pivotal in ensuring smooth billing processes that consistently meet client agreements and contribute to overall operational efficiency. You'll execute a 'best in class' billing process aimed at minimizing work in progress (WIP) and reversals, enhancing cash flow, and maintaining strict compliance with client agreements. Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to optimize efficiency.\nYou will:\nEnsure clarity and compliance in bill narrations for eBilling systems\nConduct compliance checks based on client SLAs\nDevelop expertise in the Firm’s billing systems through training and experimentation\nManage email communications by sending bills and pre-bills to clients and billing lawyers\nCollaborate with partners to flag and address write-offs\nCoordinate with fee-earners to gather and process pre-bills and manage work in progress (WIP)\nPrepare and analyze WIP reports for billing according to SLAs, communicating findings to lawyers\nHandle bill reversals and communicate billing plans to lawyers\nProcess billing accurately by adding disbursements to final bills and ensuring rates align with client agreements\nContribute to Firm projects as needed and ensure accurate billing documentation is saved in FileSite\nA BIT ABOUT YOU\nYou are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about internal service delivery. You thrive in a fast-paced environment and bring excellent multitasking skills and attention to detail.\nYou bring:\nDemonstrated billing management experience gained in the legal sector (preferable) or within the broader professional services sector\nAderant expertise and eBilling experience is preferred but not required\nAnalytical and detail-oriented\nExcellent problem-solving, project management, and communication skills\nSound MS Excel skills\nExcellent written and oral communication skills\nStrong service orientation\nAbility to work independently, take initiative, multi-task and set priorities\nAbility to establish and maintain productive and respectful working relationships\nDemonstrated commitment to innovation and efficiency\nWHAT SUCCESS LOOKS LIKE\nAccurate and compliant billing aligned with client SLAs\nEnhanced cash flow through minimized WIP and reversals\nProductive collaboration with billing stakeholders\nDocumentation maintained and up-to-date in FileSite\nWHAT WE VALUE\nWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:\nCurious and Clever - Smart questions spark smart solutions\nEntrepreneurial Energy - Think like an owner. Solve like a founder\nFast with Intent - We move fast and deliver real results\nLaugh and Learn - We don’t take ourselves too seriously, just our results\nWhat are you waiting for?\nJoin the A-Team and experience the A-Life!\nJoin the A-Team and experience the A-Life!","description_format":"text","description_chars":4282,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T01:54:01Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:3","stale_co","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/acquire-billing-assistant","json_url":"https://alion.io/job/acquire-billing-assistant.json","meta":{"generated_at":"2026-10-15T18:53:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28618,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418402},"rest":"https://alion.io/mcp/rest/get_company?id=4418402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facquire-billing-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facquire-billing-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facquire-billing-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acquire-billing-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facquire-billing-assistant"}]}