{"id":2928123,"url":"https://alion.io/job/acquire-intelligence-customer-retention-and-sales-agents","title":"Customer Retention and Sales Agents","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":15500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1966},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T13:59:31Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T22:12:15Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\n\nJob Description\nAt Acquire Intelligence, our mission is to help business work smarter.\nWe bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.\nOur purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.\nIf you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.\nAdvance Your Career - Join us today and be part of a team where your work makes an impact!\nWHY JOIN THE A-TEAM? Come for a career, stay for the fun!\nHMO coverage for you and your family**\nYearly Kick Off Parties with major giveaways (like the car in 2023)\nGet recognized through our ‘Value Awards’\nGrow your career - yes, we love to promote internally\nDo meaningful work and collaborate with the best\n900 promotions given each year\n2,700+ leadership training courses\nA SNAPSHOT OF YOUR ROLE\nThe Customer Retention Program (CRP) is a strategic sales initiative designed to reward and retain existing customers by providing them with exclusive discounts, special offers, and incentives to purchase new products. The program aims to strengthen customer loyalty, encourage repeat business, and enhance overall customer experience by making latest products more accessible and appealing.\nAs a Customer Retention (Sales) Agent, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Date Privacy\nYOUR DAILY RESPONSIBILITIES\nGauge Interest: Engage with customers to understand their preferences, needs, and interest in upgrading or purchasing new products.\nOffer Exclusive Deals: Present tailored promotions, discounts, and incentives that are specifically crafted for loyal customers, ensuring they feel valued and appreciated.\nDrive Sales: Encourage customers to explore and invest in latest innovations, thereby contributing to increased sales and market penetration.\nEnhance Customer Relationships: Foster strong connections with customers by providing personalized service and demonstrating commitment to their satisfaction.\nThrough these efforts, the team helps maximize the impact of the CRP, ensuring it delivers tangible benefits for both customers and the company.\nYou will also be responsible in ensuring that all customers have the right products and services.\nEstablishes and maintains a high level of customer satisfaction in all sales transactions.\nConsistently meets or exceeds weekly and monthly sales goals by utilizing sound telephone based selling approaches.\nDetermine cross sell opportunities within our existing customer base, focusing on improved customer experience\nAnswer customer queries regarding recent product and service offers\nProviding account information to customers\nOther appropriate tasks and responsibilities as requested by Management\nA BIT ABOUT YOU\nExcellent customer service, outbound and inbound calling.\nAt least 1 year of Sales experience\nAbility to multitask and prioritize enquiries as requested by management\nStrong problem solving and resolution skills \nAbility to work both autonomously and within a team\nWHAT WE VALUE\nWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:\nCurious and Clever: Smart questions spark smart solutions.\nEntrepreneurial Energy: Think like an owner. Solve like a founder.\nFast with Intent: We move fast and deliver real results.\nLaugh and Learn: We don’t take ourselves too seriously, just our results.\nWhat are you waiting for? Come for a career, stay for the fun!\nJoin the A-Team and experience the A-Life!","description_format":"text","description_chars":3990,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-20T13:59:31Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":37,"reasons":["conf:31","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/acquire-intelligence-customer-retention-and-sales-agents","json_url":"https://alion.io/job/acquire-intelligence-customer-retention-and-sales-agents.json","meta":{"generated_at":"2026-10-24T07:07:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418402},"rest":"https://alion.io/mcp/rest/get_company?id=4418402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facquire-intelligence-customer-retention-and-sales-agents"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facquire-intelligence-customer-retention-and-sales-agents"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facquire-intelligence-customer-retention-and-sales-agents"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acquire-intelligence-customer-retention-and-sales-agents\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facquire-intelligence-customer-retention-and-sales-agents"}]}