{"id":4157328,"url":"https://alion.io/job/acquire-intelligence-hybrid-software-engineer","title":"Hybrid Software Engineer","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-11-12T11:01:02Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T11:01:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nAt Acquire Intelligence, our mission is to help businesses work smarter.\nWe bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.\nIf you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.\nAdvance Your Career - Join us today and be part of a team where your work makes an impact!\nWHY JOIN THE A-TEAM? Come for a career, stay for the fun!\nHere’s what’s waiting for you:\n HMO coverage for you and your family\n Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)\n Recognition through our Value Awards - we celebrate your wins\n Real career growth with internal promotions\n Meaningful work with talented and supportive teams\nYour future matters:\n 900 internal promotions every year\n 2,700+ leadership training courses\nExtra rewards along the way:\n 14th Month Pay for employees who complete 5 years with us\n Generous referral incentives of up to ₱42,000 depending on the role\nEnjoy work-life balance:\n 12 Vacation Leaves*\n 12 Sick Leaves*\n 1 Birthday Leave*\nA SNAPSHOT OF YOUR ROLE\nWe are looking for a Hybrid Software Engineer who thrives in a dynamic environment where engineering meets production support. In this role, you will play a critical part in ensuring platform reliability while developing scalable backend solutions that power business operations. You will be responsible for maintaining system stability, investigating production issues, and delivering permanent fixes that improve overall performance.\nThis is an exciting opportunity for someone who enjoys solving complex problems, working with modern serverless technologies, and collaborating across engineering, product, and operations teams. Your expertise will directly impact system reliability, customer experience, and continuous innovation across our platform.\nYOUR DAILY RESPONSIBILITIES\nProvide end-to-end Level 1 to Level 3 support for production systems to ensure system uptime and reliability\n Monitor system health and respond to alerts using observability tools in line with defined SLAs\n Diagnose and resolve issues across APIs, event-driven systems, and data pipelines\n Perform root cause analysis and contribute to post-incident reviews with actionable improvements\n Develop and maintain backend services using Python to support platform functionality\n Build and enhance REST APIs and integrations to improve system performance and scalability\n Manage and support AWS serverless infrastructure including Lambda, API Gateway, SQS, and CloudWatch\n Work closely with engineering teams to implement permanent fixes and drive system improvements\n Maintain operational documentation, runbooks, and support procedures for consistent service delivery\n Participate in a rotating 24 by 7 support roster including shift handovers and on-call escalation\nA BIT ABOUT YOU\nStrong experience in backend development using Python\n Hands-on experience with AWS serverless technologies such as Lambda, API Gateway, and CloudWatch\n Solid understanding of event-driven architectures and distributed systems\n Experience working with MongoDB or other NoSQL databases\n Proven ability to troubleshoot and debug complex production issues\n Familiarity with monitoring and observability tools in a production environment\n Ability to work in a 24 by 7 rotating shift schedule including nights and weekends\n Strong problem-solving skills with a focus on identifying root causes and long-term solutions\n Excellent communication skills with the ability to collaborate across teams\n Self-motivated with a continuous improvement mindset and attention to detail\nWHAT WE VALUE\nWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:\nCurious and Clever: Smart questions spark smart solutions.\nEntrepreneurial Energy: Think like an owner. Solve like a founder.\nFast with Intent: We move fast and deliver real results.\n Laugh and Learn: We don’t take ourselves too seriously, just our results.\nWhat are you waiting for? Come for a career, stay for the fun!\nJoin the A-Team and experience the A-Life!","description_format":"text","description_chars":4541,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-11-12T11:01:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T12:40:17Z"},"pay":null,"html_url":"https://alion.io/job/acquire-intelligence-hybrid-software-engineer","json_url":"https://alion.io/job/acquire-intelligence-hybrid-software-engineer.json","meta":{"generated_at":"2026-11-12T12:40:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26245,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418402},"rest":"https://alion.io/mcp/rest/get_company?id=4418402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facquire-intelligence-hybrid-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facquire-intelligence-hybrid-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facquire-intelligence-hybrid-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acquire-intelligence-hybrid-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facquire-intelligence-hybrid-software-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4157328}},{"tool":"search_jobs","arguments":{"company":"acquire.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4157328},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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