{"id":3101279,"url":"https://alion.io/job/acquire-intelligence-salesforce-admin","title":"Salesforce Admin","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Apex","optional":false},{"name":"LLM","optional":false},{"name":"Rest API","optional":false},{"name":"Salesforce Flow","optional":false},{"name":"CI/CD","optional":true},{"name":"Gearset","optional":true},{"name":"Git","optional":true}],"status":"live","first_seen_at":"2026-10-22T17:36:39Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T22:12:15Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nSALESFORCE ADMINISTRATOR - AGENTFORCE & AI AUTOMATION\nTP2, Eastwood\nUS Night Shift | Onsite | Full-time\nReady to build Salesforce automation and AI agents that run in production, not just in demos? Join Acquire Intelligence as our hands-on platform specialist for Agentforce, Flows, and integrations.\nABOUT ACQUIRE INTELLIGENCE\nAt Acquire Intelligence, our mission is to help business work smarter.\nWe bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.\nA SNAPSHOT OF YOUR ROLE\nYou will own and continuously improve a fast-growing Salesforce environment as the hands-on specialist for automation, AI, and integrations. You will keep the CRM reliable and organized, fix automation issues at the root cause, and turn business outcomes into scalable Salesforce solutions.\nA major part of the role is designing and deploying Agentforce capabilities, connecting Salesforce to external AI services and internal agents, automating data enrichment, and integrating external systems so key operational data is visible directly in Salesforce. You will work directly with US stakeholders and take ownership from business need to working solution.\nWHAT YOU'LL DO\nSalesforce Platform Ownership\nOwn the day-to-day health, configuration, and organization of the Salesforce environment, including objects, fields, layouts, permissions, and data quality.\nStandardize the user experience and data model so related processes, such as Leads and Opportunities, follow consistent structures, fields, and business rules.\nIdentify technical debt, inconsistent configuration, and scalability risks before they create operational issues.\nFlow Automation and Troubleshooting\nInvestigate and resolve defects in Salesforce Flows, automations, and related business logic using a root-cause approach rather than temporary workarounds.\nDesign and build new Flows and automations from business outcomes and process requirements, not only maintain existing configuration.\nTest changes in sandbox, assess downstream impact, and deploy through a controlled release process.\nAgentforce and AI Automation\nDesign, build, test, and maintain Agentforce agents for real business use cases, including customer-facing or internal chatbot experiences.\nConfigure agent topics, instructions, and actions, and connect agents to Flows, prompt logic, Apex, or external services as required.\nIntegrate external AI or LLM-based services with Salesforce and with agents built outside Salesforce, using secure APIs and governed data access.\nMonitor agent performance, troubleshoot failures, and continuously improve agent behavior, reliability, and business outcomes.\nAI-Assisted Data Enrichment\nBuild automations that identify missing or incorrect CRM information and enrich records from approved external sources.\nAutomate enrichment of fields such as business address, industry, employee count, and company profile information, while maintaining source traceability and data-quality controls.\nExternal-System Integration\nDesign and implement an integration that makes relevant transaction data from an external payments platform visible on Salesforce Account or related records, so users no longer need to log in to the external system.\nWork with REST APIs, webhooks, and Salesforce integration patterns to synchronize data securely and reliably.\nImplement error handling, retry logic, logging, and monitoring for production integrations.\nBusiness Partnership and Solution Design\nWork directly with stakeholders to translate a business outcome into a practical Salesforce solution and explain trade-offs clearly.\nThrive in a fast-growing environment where processes change quickly and solutions must be scalable, not over-engineered.\nDocument solution design, key decisions, integrations, automation logic, and support procedures so nothing depends on tribal knowledge.\nA BIT ABOUT YOU\nMust-Haves\nAround 3+ years of hands-on Salesforce platform experience as an Administrator, Admin/Developer, Salesforce Developer, or equivalent. Depth of ownership matters more than title.\nProven experience personally building, testing, and deploying Agentforce agents in a production or real client environment. Training-only or certification-only exposure is not enough.\nAdvanced Salesforce Flow skills, including debugging complex automations, designing new flows, and understanding automation dependencies.\nExperience integrating Salesforce with external systems using REST APIs, webhooks, Named Credentials, Connected Apps, or equivalent patterns.\nAbility to work with Apex or invocable/custom actions where declarative automation is not enough, or equivalent hands-on developer capability.\nExperience with Sales Cloud-style data models (Accounts, Leads, Opportunities), data quality, and field standardization.\nExperience supporting a live production org and making changes through a disciplined sandbox, testing, and deployment process.\nAbility to take a business outcome, clarify the underlying process, and independently design the solution without waiting for a fully specified ticket.\nExperience working directly with US stakeholders or international teams in an offshore or distributed delivery model.\nGood-to-Haves\nSalesforce Certified Agentforce Specialist.\nSalesforce Certified Platform Administrator and/or Platform Developer I.\nExperience with Prompt Builder, Einstein capabilities, Data Cloud, or other Salesforce AI features.\nExperience integrating external LLM/AI services or orchestrating workflows across Salesforce and non-Salesforce agents.\nExperience with financial, payments, spend-management, or fintech integrations.\nExperience with Git/Salesforce DX, CI/CD, DevOps Center, Gearset, or comparable release-management tools.\nExperience in a fast-growing company where CRM processes and automation had to scale quickly.\nWHAT SUCCESS LOOKS LIKE\nExisting Flow and automation issues are resolved at the root cause and stop recurring.\nNew business processes move from stated outcome to working Salesforce automation with minimal hand-holding.\nAgentforce runs in production for practical, measurable use cases, not just proofs of concept.\nCRM records become more complete and consistent through governed enrichment automation.\nTransaction data from the external payments platform is visible inside Salesforce through a reliable integration.\nThe Salesforce environment becomes easier to scale, troubleshoot, and understand as the business grows.\nWHY JOIN THE A-TEAM?\nCome for a career, stay for the fun!\nHere's what's waiting for you:\nHMO coverage for you and your family\nEpic Yearly Kick-Off Parties with major giveaways\nRecognition through our Value Awards: we celebrate your wins\nReal career growth with opportunities for internal promotions\nMeaningful work with talented and supportive teams\nYour future matters:\n900+ internal promotions every year\nAccess to 2,700+ leadership training courses\nExtra rewards along the way:\n14th Month Pay after 5 years of continuous service\nEmployee Referral Program: earn up to ₱42,000 per successful hire\nEnjoy work-life balance:\n24 Paid Time-Off Credits annually, with leave credits convertible to cash\nPaid Birthday Leave: celebrate your day your way\nWHAT WE VALUE\nWe're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:\nCurious and Clever: Smart questions spark smart solutions.\nEntrepreneurial Energy: Think like an owner. Solve like a founder.\nFast with Intent: We move fast and deliver real results.\nLaugh and Learn: We don't take ourselves too seriously, just our results.\nWhat are you waiting for? 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