{"id":4157331,"url":"https://alion.io/job/acquire-intelligence-senior-ld-manager","title":"Senior L&D Manager","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T11:01:02Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T11:01:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nAt Acquire Intelligence, our mission is to help business work smarter.\nWe bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.\nOur purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.\nIf you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.\nAdvance Your Career - Join us today and be part of a team where your work makes an impact!\nWHY JOIN THE A-TEAM? Come for a career, stay for the fun!\nHere's what's waiting for you:\nHMO coverage for you and your family\nEpic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)\nRecognition through our Value Awards - we celebrate your wins\nReal career growth with internal promotions\nMeaningful work with talented and supportive teams\nYour future matters:\n900 internal promotions every year\n2,700+ leadership training courses\nExtra rewards along the way:\n14th Month Pay for employees who complete 5 years with us\nGenerous referral incentives of up to ₱42,000 depending on the role\nEnjoy work-life balance:\n12 Vacation Leaves\n12 Sick Leaves\n1 Birthday Leave\nA SNAPSHOT OF YOUR ROLE\nAs the Capability Development Services Manager at Acquire Intelligence, you will play a pivotal role in shaping the learning culture across the organization. You will lead a team of trainers and instructional designers, driving the design and delivery of impactful capability and leadership development programs that elevate employee performance, productivity, and quality of work. Using the ADDIE model as your framework, you will partner with clients, operations leaders, and internal stakeholders to identify training needs and translate them into engaging, results-driven learning solutions. This is a high-impact role for a seasoned learning and development professional ready to make a measurable difference.\nYOUR DAILY RESPONSIBILITIES\nLead and manage a team of leadership trainers and instructional designers, ensuring high-quality project delivery within agreed timelines\nIdentify and assess current and future training needs through job analysis, career path reviews, performance appraisals, and consultation with line managers\nCoordinate with clients, operations management, and training units to define instructional design requirements and align on project scope\nDesign and develop individualized and organization-wide training plans that address identified capability gaps and development expectations\nDeploy a wide variety of training methods and programs to maximize learner engagement and knowledge retention\nConduct formal and informal presentations to communicate instructional design capabilities and program outcomes to clients and stakeholders\nMonitor and evaluate training program effectiveness, success, and return on investment, reporting findings on a periodic basis\nIdentify potential project risks and enforce action plans to address setbacks before they affect delivery\nRecommend solutions and interventions for specific performance challenges and initiate instructional design projects aligned to those action plans\nMaintain current knowledge of training trends, developments, and best practices to continuously improve program quality\nA BIT ABOUT YOU\nProven experience in a senior learning and development or instructional design role, ideally within a BPO or consulting environment\nStrong working knowledge of the ADDIE instructional design model and adult learning principles\nDemonstrated ability to lead and develop a team of trainers and instructional designers\nExperience conducting training needs analyses using job analysis, performance appraisals, and stakeholder consultation\nSkilled in designing and delivering diverse training programs across multiple formats and modalities\nConfident presenter with the ability to articulate instructional design strategies to clients and senior stakeholders\nAnalytical mindset with experience measuring training effectiveness and return on investment\nStrong project management skills with the ability to manage multiple programs, timelines, and competing priorities\nExcellent communication and stakeholder management skills across operational and client-facing contexts\nCommitment to data privacy, information security, and handling employee information with integrity and confidentiality\nWHAT WE VALUE\nWe're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:\nCurious and Clever: Smart questions spark smart solutions.\nEntrepreneurial Energy: Think like an owner. Solve like a founder.\nFast with Intent: We move fast and deliver real results.\nLaugh and Learn: We don't take ourselves too seriously, just our results.\nWhat are you waiting for? Come for a career, stay for the fun!\nJoin the A-Team and experience the A-Life!","description_format":"text","description_chars":5159,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-11-12T11:01:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T12:19:33Z"},"pay":null,"html_url":"https://alion.io/job/acquire-intelligence-senior-ld-manager","json_url":"https://alion.io/job/acquire-intelligence-senior-ld-manager.json","meta":{"generated_at":"2026-11-12T12:19:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25400,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418402},"rest":"https://alion.io/mcp/rest/get_company?id=4418402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facquire-intelligence-senior-ld-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facquire-intelligence-senior-ld-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facquire-intelligence-senior-ld-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acquire-intelligence-senior-ld-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facquire-intelligence-senior-ld-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4157331}},{"tool":"search_jobs","arguments":{"company":"acquire.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4157331},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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