{"id":2580935,"url":"https://alion.io/job/acquire-salesforce-admin-ai-automation-role","title":"SalesForce Admin - AI Automation role","company":{"id":4418402,"name":"Acquire Intelligence","domain":"acquire.ai","url":"https://alion.io/company/acquire-4","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-19T18:10:36Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nPosition Summary\nThe Salesforce Administrator, AI & Automation Platform is responsible for the administration, configuration, governance, \nand operational support of Riskonnect's Salesforce AI ecosystem, including AgentForce, Data Cloud, Einstein capabilities, \nand future AI-enabled solutions.\nThis role ensures AI environments are properly configured, users are appropriately licensed and secured, and deployment \nactivities are executed in accordance with Riskonnect governance, compliance, and change management standards.\nAs a member of the AI Center of Excellence (COE), the Administrator partners closely with Customer Success, Product, \nTechOps, Security, and Platform Engineering to enable safe, scalable, and repeatable AI adoption across the organization.\nEssential Functions\nSalesforce & AgentForce Administration\nConfigure and administer Salesforce AgentForce environments.\nCreate, manage, and publish AI agents within Salesforce.\nConfigure agent permissions, settings, and operational controls.\nMaintain AgentForce configuration documentation and standards.\nManage Data Cloud configuration and access controls.\nSupport ongoing platform enhancements and AI feature rollouts. User, License & Access Management\nProvision and manage user accounts, roles, profiles, permission sets, and security groups.\nAssign and manage Salesforce, AgentForce, and Data Cloud licenses.\nMaintain access policies and complete periodic access reviews.\nEnsure segregation of duties and support compliance with internal controls. Environment & Release Administration\nSupport Sandbox, UAT, and Production environment readiness for CS/AI-related projects.\nCoordinate release activities with Platform Engineering and Customer Success teams.\nExecute deployment checklists, change control procedures, and production readiness validation.\nAssist with rollback, recovery, and post-release validation activities when required. Governance & Compliance\nEnforce Salesforce governance standards and operational policies.\nSupport Security and Compliance reviews for new AI capabilities\nMaintain audit trails, control documentation, and platform administration records.\nParticipate in risk assessments, access reviews, and configuration control reviews. Monitoring & Operational Support\nMonitor platform usage, license consumption, configuration health, and adoption metrics.\nTroubleshoot administrative, access, permission, and configuration issues.\nManage queues, routing rules, permission sets, and declarative automation settings.\nCoordinate with Platform Engineers on technical escalations and integration-related issues.\nMaintain operational runbooks, knowledge articles, and administrative support documentation. AI COE Enablement & Cross-Functional Collaboration\nSupport AI governance activities, release planning, and deployment readiness reviews.\nAssist with AI pilot execution and customer rollout programs.\nContribute to AI operational standards, documentation, and training materials.\nPartner with Customer Success, Product, Security, and TechOps teams to support approved AI use cases. Qualifications Required Experience\n3+ years of Salesforce administration experience.\nSalesforce Administrator Certification.\nExperience managing Salesforce security models, profiles, permission sets, sharing rules, and user lifecycle processes.\nExperience supporting enterprise Salesforce deployments and release management activities.\nFamiliarity with Salesforce Flows, declarative automation, and change sets or equivalent deployment processes.\nStrong documentation, governance, troubleshooting, and operational support skills. Preferred Experience\nSalesforce Advanced Administrator Certification.\nSalesforce AI Associate Certification or equivalent AI platform exposure.\nExperience with Salesforce AgentForce, Data Cloud, Einstein, or related AI capabilities.\nExperience in SaaS, Customer Success, Support, Services, or Operations organizations.\nKnowledge of governance, compliance, and platform control frameworks.\nExperience working with offshore or global teams. Success Measures\nStandardized administration and governance processes established for AgentForce.\nSecure and compliant AI platform operations maintained.\nRepeatable administrative procedures enabling faster AI capability deployment.\nHigh quality access management, documentation, release readiness, and operational support.\nSuccessful rollout support for Customer Success AI initiatives, including customer-facing agents, knowledge solutions, and automation capabilities.\nClear administrative ownership of Salesforce AI operations and platform governanc\nJoin the A-Team and experience the A-Life!","description_format":"text","description_chars":4881,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-15T01:54:01Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.334,"p_room":0.28,"age_days":54,"expected_fill_days":22,"reasons":["conf:20","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/acquire-salesforce-admin-ai-automation-role","json_url":"https://alion.io/job/acquire-salesforce-admin-ai-automation-role.json","meta":{"generated_at":"2026-10-20T00:45:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418402},"rest":"https://alion.io/mcp/rest/get_company?id=4418402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facquire-salesforce-admin-ai-automation-role"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facquire-salesforce-admin-ai-automation-role"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facquire-salesforce-admin-ai-automation-role"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acquire-salesforce-admin-ai-automation-role\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facquire-salesforce-admin-ai-automation-role"}]}