{"id":3177081,"url":"https://alion.io/job/acre-security-senior-technical-trainer-acre-security","title":"Senior Technical Trainer - Acre Security","company":{"id":2105468,"name":"Acre Security","domain":"acresecurity.com","url":"https://alion.io/company/acresecurity","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":488},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T20:16:12Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T16:35:37Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position: Senior Technical Trainer Location: Austin, TX\nMove Security Forward with AcreAre you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place - one innovation at a time.\nAbout Acre\nAt Acre, we're not just building security solutions - we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.\nYour Impact\nAcre is seeking an experienced security industry training professional to lead hands on customer education from our Austin headquarters. This role combines expert classroom facilitation, deep physical security and access control expertise, product mastery, and curriculum development. The successful candidate will become a subject matter expert across Acre's flagship access control, video, visitor management, and intrusion solutions, delivering a consistent, engaging, and technically credible learning experience for customers, partners, and internal stakeholders. Working closely with content development stakeholders , this individual will play a key role in developing instructor led courses, certification programs, and hands on interactive laboratory environments that support both existing products and upcoming platform launches.\nThis is a senior individual contributor role for someone who can independently manage complex training initiatives, coach and mentor others, identify learning and product knowledge gaps, and translate technical concepts into practical, field ready skills. The position is based onsite in Austin, Texas, and is expected to support customer and partner training delivery, laboratory readiness, demonstrations, and curriculum development up to five days per week. Success in this role requires balancing classroom instruction with the ongoing development and enhancement of training content, certification pathways, and launch readiness programs for new solutions.\nWhat You’ll DoDeliver instructor led technical training for customers, partners, and internal teams, from the Austin, TX, headquarters training facility.\nFacilitate up to five days of onsite customer and partner training per week when classes are scheduled, delivering engaging instruction through a combination of classroom presentation, hands on laboratory exercises, guided product configuration, real world troubleshooting scenarios, demonstrations, and learner assessments. \nCreate an inclusive and professional classroom environment for adult learners with varied technical backgrounds while maintaining course standards and pace. \nParticipate in release readiness, course reviews, train the trainer activities, pilots, and launch checkpoints for customer training. \nCo develop curriculum with content specialists and subject matter experts, contributing the instructor and field perspective to learning objectives, lesson plans, demonstrations, practical labs, assessments, instructor guides, student workbooks, and certification criteria. \nBuild and maintain classroom delivery plans, timing guides, setup instructions, lab reset procedures, equipment lists, and contingency plans. \nSupport the conversion and reuse of instructor led content across virtual, blended, and self paced learning when appropriate. \nCoach and upskill virtual instructors, provide constructive feedback, and help establish consistent facilitation and technical quality standards. \nDefine and monitor practical measures such as learner completion, certification outcomes, satisfaction, confidence, course quality, and demonstrated skill application. \nWhat You'll BringTo succeed in this role, you'll need:\nMust have professional training or technical instruction experience in the physical access control industry. Candidates without direct access control industry training experience will not meet the minimum requirement. \nFive or more years of relevant experience spanning technical training, access control implementation, field engineering, technical support, professional services, systems integration, or a closely related discipline, including meaningful responsibility for instructor led training. \nDemonstrated knowledge of commercial electronic access control concepts, including controllers and panels, readers, credentials, card formats, inputs and outputs, locking hardware, door operation, network connectivity, system architecture, commissioning, and troubleshooting. \nProven ability to teach adult learners through hands on labs, software demonstrations, guided practice, scenario based exercises, and formal assessments. \nExperience creating or materially improving technical courseware, lesson plans, instructor guides, lab exercises, assessments, or certification programs. \nAbility to explain complex hardware, software, networking, and workflow concepts in clear customer language without sacrificing technical accuracy. \nStrong facilitation, presentation, organization, written communication, and customer relationship skills. \nAbility to learn new products quickly, work independently, manage difficult or complex problems, and balance recurring delivery with launch curriculum responsibilities. \nAbility to work primarily onsite in Austin, Texas, up to five days per week. \nPreferred QualificationsExperience with enterprise, cloud based, and on premises physical access control systems and with Mercury based or comparable controller architectures. \nWorking knowledge of OSDP, Wiegand, mobile and smart credentials, identity integrations, basic IP networking, databases, APIs, single sign on, and access control integrations with video or intrusion systems. \nExperience training systems integrators, installers, administrators, operators, technical support professionals, or channel partners. \nExperience with certification design, practical skills validation, learning management systems, virtual classroom tools, and course evaluation analytics. \nIndustry certifications from recognized physical security, access control, networking, instructional design, or adult learning organizations. \nBachelor’s degree in information technology, engineering, education, instructional design, or a related field, or equivalent practical experience. \nWhat’s in It for YouWe strive to do more than just match your ambitions - when you join Acre, you’ll have access to a range of exciting opportunities:\nBe part of a disruptor - Help move security forward with a company that challenges the status quo and redefines industry standards.\nLearn from industry leaders - Work alongside experts and innovators driving real change in security technology.\nDrive meaningful impact - Your work will directly contribute to pioneering security technologies that protect businesses and communities worldwide.\nAdvance your career - Access professional development opportunities, including training programs, mentorship, and industry events.\nEnjoy competitive rewards - We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program that reflects your contributions.\nJoin the Future of Security\nAt Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.\nAcre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n#LI-MR1\nData Privacy Statement\nWe process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security","description_format":"text","description_chars":8167,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Security Services","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-10-23T20:16:12Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.811,"p_room":0.788,"age_days":5,"expected_fill_days":6,"reasons":["conf:4","velocity","win:late"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/acre-security-senior-technical-trainer-acre-security","json_url":"https://alion.io/job/acre-security-senior-technical-trainer-acre-security.json","meta":{"generated_at":"2026-10-29T18:55:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28107,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2105468},"rest":"https://alion.io/mcp/rest/get_company?id=2105468"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facre-security-senior-technical-trainer-acre-security"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facre-security-senior-technical-trainer-acre-security"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facre-security-senior-technical-trainer-acre-security"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acre-security-senior-technical-trainer-acre-security\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facre-security-senior-technical-trainer-acre-security"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3177081}},{"tool":"search_jobs","arguments":{"company":"acresecurity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3177081},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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