{"id":2237131,"url":"https://alion.io/job/acronis-senior-technical-writer","title":"Senior Technical Writer","company":{"id":54327,"name":"Acronis","domain":"acronis.com","url":"https://alion.io/company/acronis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bulgaria","Serbia"],"countries":["BG","RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":105000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3609},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Active Directory","optional":true},{"name":"Hyper-V","optional":true},{"name":"Linux","optional":true},{"name":"MS SQL","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T02:18:30Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.We are looking for a Senior Technical Writer to support the documentation kit of a worldwide cutting-edge technological solution - Acronis Cyber Protect Cloud and Local. The Documentation and Localization team at Acronis consists of several outstanding professionals who live the values of sharing knowledge and never giving up. In addition to standard perks, we offer company-funded membership in tekom, Europe's largest professional organization for technical communication.\nWHAT YOU'LL DO:\nWriting online help and user/administrator guides in English, from scratch, in parallel with the software development process\nCreating other documentation for enterprise-level software products (best practice guides, hardware configuration guides)\nReviewing GUI text strings as part of the software development cycle\nMentoring junior team members to help them excel their writing skills\nContribute to the Company standards for technical documentation\nWHO WE'RE LOOKING FOR:\nBachelor degree preferably in engineering, IT, or linguistics\nExperience in technical writing 3+ years\nEnglish at a level no less than \"Upper-Intermediate\"\nAn eye for detail and consistency\nGood understanding of the software development life cycle, from concept to final product release, and the role of a technical writer in this process\nExperience with Jira or another issue tracking system\nExperience with source control systems\nExperience with MadCap Flare is considered a strong plus\nKnowledge in information design and structured authoring is considered a plus\nPreferred qualification: Familiarity with multiple operating systems, programming concepts, virtualization platforms, and other related technologies is considered a plus: Linux, MS SQL, MS Exchange, virtualization platforms (VMware, Hyper-V, RHEV, Citrix), Active Directory\n*Please submit your resume and application in English\nWHO WE ARE\nA Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect more than 750,000 businesses.\nOur corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.\nOUR INTERVIEW PRACTICES\nTo ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style, and we value authentic, real-time interaction.\nUse of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks\nAcronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.","description_format":"text","description_chars":4111,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-10-10T23:58:20Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.813,"p_room":0.9,"age_days":10,"expected_fill_days":29,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-12T04:11:55Z"},"pay":null,"html_url":"https://alion.io/job/acronis-senior-technical-writer","json_url":"https://alion.io/job/acronis-senior-technical-writer.json","meta":{"generated_at":"2026-10-12T04:11:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6688,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54327},"rest":"https://alion.io/mcp/rest/get_company?id=54327"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facronis-senior-technical-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facronis-senior-technical-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facronis-senior-technical-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acronis-senior-technical-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facronis-senior-technical-writer"}]}