{"id":3289040,"url":"https://alion.io/job/acrylicize-traffic-manager","title":"Traffic Manager","company":{"id":2641114,"name":"Acrylicize","domain":"acrylicize.com","url":"https://alion.io/company/acrylicize","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":116000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FinOps","optional":false},{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-10-26T19:34:45Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T22:27:23Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Role\nWorking within the FinOps Team and reporting to the Operations Director, you will own the day-to-day resourcing and traffic of our studio, making sure the right people are on the right projects at the right time. You'll keep the data in Projectworks clean and accurate so that reporting can be relied on, and you'll build and manage a trusted network of freelance talent we can call on at short notice. We are looking for someone who is meticulous, spots the small things others miss, and can react quickly and calmly when plans change.\nResourcing & Traffic\nDay-to-day traffic and resource management for a shared global billable team based in London and New York\nMaintain a real-time overview of team capacity against project demand in Projectworks, proactively identifying bottlenecks, clashes and under-utilisation\nNegotiate competing demands between leaders of the business, staying calm and impartial and finding a solution that works for the business\nRun weekly resourcing meetings to resolve clashes and agree priorities\nReact quickly to changes in deadlines, scope or availability, re-planning resourcing promptly and keeping everyone affected informed\nResource all new project opportunities against shadow resource at proposal stage, ensuring that resourced time aligns with deliverables in the SOW and the tasks are clearly defined\nKeep pencilled bookings and placeholders up to date, converting them to named people and confirmed bookings as projects are won and roles are filled\nWork with the Project Managers to consistently update project timelines and resourcing as and when deadlines move\nProvide the Creative Leads and PMs with regular updates on the burn of their projects\nUnderstand the team's skill set, strengths, development areas and billable targets, and use this to balance workload fairly\nData Accuracy\nOwn the accuracy of resourcing and project data in Projectworks so the Operations Director can run reliable capacity, utilisation and financial reports\nTake pride in data being right first time, and won’t let small errors slide because they know where they lead, have a natural instinct to question anything that doesn’t add up\nEnsure that all newly created projects are set up correctly, with defined budgets and hours, correct billable and non-billable lines, and the right team members and rates\nRun regular data checks, for example missing or £0 billable rates or proposal time set to billable, and resolve issues quickly\nEnsure that all timesheets are completed on a weekly basis, chasing any that are outstanding\nEnsure that approved holidays and public holidays have been logged in Projectworks for future planning\nKeep people records such as billable targets, agreements, teams and positions up to date as people join, leave or change roles\nFlag anything that doesn't look right as soon as it's spotted\nFreelance Talent\nBuild and maintain a black book of trusted freelancers for all roles across London and New York, recording skills, day rates, availability and past performance\nProactively source new freelance talent through networks, referrals, portfolios and platforms so we can upscale quickly when needed\nBook freelancers within agreed rate bands, confirming dates, scope and budget with the Lead and PM before booking\nOnboard freelancers, coordinating briefings, studio and systems access, and setting them up in Projectworks with the correct agreement and rates\nWork with the People and Culture Manager on freelancer contracts and paperwork\nTrack freelancer usage and cost against project budgets, and gather feedback from Leads after each booking to keep the black book current\nStay in regular contact with key freelancers so we know their availability ahead of busy periods\nSkills & Experience\nMinimum of 2 years experience in a Traffic Management or Resource Management role, ideally within a creative, design or agency environment\nExperience resourcing down to the hour in Projectworks, Smartsheet, Float or a similar resourcing tool\nMeticulous attention to detail and real satisfaction in getting the data right\nAble to react quickly to new information and stay calm when plans change\nExperience sourcing and managing freelancers, ideally with an existing creative network\nStrong Excel or Google Sheets skills\nHighly organised, able to manage many moving parts across two time zones\nConfident in holding people to deadlines for timesheets and data\nA team player with the ability to influence change\nExcellent verbal and written communication skills\nBenefits\n25 days holiday, 5 of these held for Christmas closure\n1 additional day of holiday per year of service (up to 30 days)\nPrivate healthcare (from 6 months service)\n5% matching pension (from 3 months service)\nHybrid working, from the studio Tuesday-Thursday with Monday and Friday optional remote\nHalf a day per month to pursue a new skill\nEnhanced maternity and paternity policies\nAcrylicize is proud to be a certified B Corporation, reflecting our commitment to using business as a force for good. This certification underscores our dedication to balancing profit with purpose, ensuring that our decisions positively impact our employees, clients, communities, and the environment. We’re seeking passionate individuals who not only excel in their craft but also deeply believe in the values of sustainability, social responsibility, and community. If you’re inspired by the opportunity to make a meaningful difference through your work, we’d love to hear from you.\nWe are an equal opportunity employer dedicated to building an inclusive and diverse workforce. 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