{"id":4258527,"url":"https://alion.io/job/acteon-commercial-it-operations-specialist","title":"Commercial IT Operations Specialist","company":{"id":2338659,"name":"Acteon","domain":"acteon.com","url":"https://alion.io/company/acteon-com","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wokingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Debian","optional":false},{"name":"Docker","optional":false},{"name":"Grafana","optional":false},{"name":"Hyper-V","optional":false},{"name":"InfluxDB","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"TCP/IP","optional":false},{"name":"Telegraf","optional":false},{"name":"Ubuntu","optional":false},{"name":"Windows Server","optional":false},{"name":"Agile","optional":true},{"name":"Azure DevOps","optional":true},{"name":"Bicep","optional":true},{"name":"EtherCAT","optional":true},{"name":"FreeBSD","optional":true},{"name":"GitHub","optional":true},{"name":"Loki","optional":true},{"name":"MQTT","optional":true},{"name":"Prometheus","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-11-13T14:29:48Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T14:29:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Pulse, part of Acteon Group, are a market leader in subsea structural monitoring providing highly sophisticated monitoring systems and services to both oil & gas and renewables clients around the globe since 1998. Due to our ambitious growth plans we are looking to strengthen our team in a number of roles.\nPulse are looking to hire a Commercial Operations IT Specialist on a full time, permanent basis. Based at their facility in Wokingham, the Commercial Operations IT Specialist will work closely with the Commercial Operations IT Lead to support and assist the development of Pulse’s commercial offering. The role will eventually take ownership of certain aspects of Pulse’s IT system and work closely with both internal staff across all office locations and end customers. The role is envisaged to be split between handling IT support escalations, infrastructure management & system monitoring, and supporting project deployments.\nDuties & Main Responsibilities:\nRemotely supporting Pulse field/offshore operations & data service\nAssist with IT system deployments relating to Pulse commercial operations\nMonitoring, administration, and maintenance of Pulse’s commercial cloud services\nWork with IT Lead to maintain and continuously improve cyber security in the Pulse commercial service offerings\nContribute to procedure and process documentation for Pulse Commercial IT infrastructure (both cloud and on-prem)\nKeep abreast of technology innovations in the IT sector, with focus on how Pulse can benefit from adoption\nRequirements\nSkills - Essential:\n5 Years or greater in IT support roles (or similar)\nExperience at 3rd line & above in a helpdesk environment\nSelf-motivated and capable of independent working, but also happy to work within & across teams/disciplines\nAble to solve problems in complex technical solutions\nKnowledge of Cyber Security & Purdue Model\nAzure Services; Azure AD B2B/B2C\nFirewalls & TCP/IP OSI networking model\nWindows Server & HyperV\nLinux (Ubuntu/Debian/Flatcar) & Docker\nTelegraf, InfluxDB, Grafana (TIG) stack\nSystem remote monitoring/telemetry\nReverse Proxy & WAF solutions\nScripting (Powershell, Bash, etc.)\nCreating and maintaining technical system documentation\nWorking within a quality assured environment \nSkills - Desirable:\nExperience supporting commercial cloud services/solutions\nEngineering background/experience working within an engineering environment\nExperience of using message bus solutions for microservices\nWorking within an Agile/DevOps environment (making use of GitHub or Azure DevOps)\nDeployment automation solutions (Terraform, Bicep etc.)\nIndustrial data exchange protocols (MODBUS, MQTT, OPC-DA/UA etc.)\nUnderstanding of Open-Source software projects and development environments \nRunning Dotnet/Go applications\nSkills - Advantageous:\nUnderstanding of TSN or EtherCAT\nLoki and/or Prometheus\nExperience with FreeBSD","description_format":"text","description_chars":2877,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marine & Ocean Engineering","Oil & Gas","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-13T14:29:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:6","win:early"],"computed_at":"2026-11-13T20:31:20Z"},"pay":null,"html_url":"https://alion.io/job/acteon-commercial-it-operations-specialist","json_url":"https://alion.io/job/acteon-commercial-it-operations-specialist.json","meta":{"generated_at":"2026-11-13T20:31:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40886,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2338659},"rest":"https://alion.io/mcp/rest/get_company?id=2338659"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facteon-commercial-it-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facteon-commercial-it-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facteon-commercial-it-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acteon-commercial-it-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facteon-commercial-it-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4258527}},{"tool":"search_jobs","arguments":{"company":"acteon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4258527},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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