{"id":3072767,"url":"https://alion.io/job/action-behavior-centers-it-business-analyst-austin-based","title":"IT Business Analyst (Austin Based)","company":{"id":3866124,"name":"Action Behavior Centers","domain":"actionbehavior.com","url":"https://alion.io/company/actionbehavior","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1085},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"HIPAA","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-22T09:57:12Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-02T11:11:41Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"IT Business Analyst\nDepartment:Information Technology\nLocation:In-Person / Hybrid\nJob Summary\nWe are looking for a detail-driven IT Business Analyst to join our enterprise technology team. In this role, you will act as the vital bridge between our clinical/operational teams and IT, translating business needs into clear technical requirements, user stories, and optimized workflows. You will partner with stakeholders across our nationwide ABA therapy clinics, revenue cycle management, and clinical leadership to implement, configure, and refine systems such as Electronic Health Records (EHR) and practice management software.\nKey Responsibilities\nRequirements Elicitation & Documentation: Collaborate with clinical directors (BCBAs), revenue cycle teams, and HR/Operations to translate clinical and operational needs into technical specifications for IT development. Gather, analyze, and document business requirements, functional specs, and user stories.\nProcess Mapping & Workflow Optimization: Design \"As-Is\" and \"To-Be\" process maps for critical clinical and administrative workflows, including patient intake, insurance authorization tracking, scheduling, and billing cycles.\nSystem Implementation & Configuration: Partner with developers, system administrators, and third-party vendors to configure, test, and roll out enhancements to enterprise platforms (e.g., CentralReach, Salesforce).\nGovernance & Compliance: Ensure all analytics solutions, reporting pipelines, and data handling processes adhere strictly to HIPAA guidelines, patient privacy standards, and internal data governance rules. \nChange Management & Training: Assist with training documentation, standard operating procedures (SOPs), and user guides to support seamless adoption of new IT systems across clinical and administrative staff.\nRequirements & Qualifications\nEducation: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.\nExperience: 3+ years of experience as a Business Analyst, preferably within healthcare, clinical operations, or human services environments.\nTechnical Proficiencies:Proficiency with Agile tracking tools like Jira and Confluence.\nStrong experience in process mapping tools (e.g., Visio, Lucidchart, Miro).\nBasic understanding of SQL and data structures to assist with requirements validation and testing.\n\nDomain Expertise: Familiarity with Applied Behavior Analysis (ABA) operational workflows, healthcare billing/RCM, or commercial EHR/practice management software.\nCore Skills: Exceptional stakeholder management, active listening, clear technical writing, and the ability to translate complex clinical requirements into clear IT specifications.\nCompliance: Working knowledge of HIPAA guidelines and patient data privacy standards.\nSolid business acumen, with broad understanding of business terminology and processes\nStrong Business and Technical documentation skills\nProficient in effective verbal and written communication, adept at delivering engaging presentations, and skilled in public speaking\nExcellent problem-solving, analytical and team-working skills\nDetail oriented in all aspects of their work\nDemonstrated project management skills to achieve target timelines and ensure quality outcomes with minimal supervision or guidance\nAbility to work in a fast-paced environment with changing priorities\nOur Community & Culture:\nInstagram: https://instagram.com/actionbehaviorcenters\nFacebook: https://facebook.com/actionbehaviorcenters\nSee what others have said when they made the decision to grow with us!\nGlassdoor\nLinkedIn\nABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). 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