{"id":3749746,"url":"https://alion.io/job/action-for-children-field-engineer","title":"Field Engineer","company":{"id":1782002,"name":"Action for Children","domain":"actionforchildren.org.uk","url":"https://alion.io/company/actionforchildren","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31500,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":42262},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Service Desk","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-04T09:33:03Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T22:35:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Field Engineer.\nSalary: £31,500 per annum plus Company Van.\nLocation: South West England.\nContract: Permanent - 35 hours per week.\nBenefits:\nOver 7 weeks inclusive paid leave and the option to buy or sell leave.\n\n1 well-being day per year.\n\nCycle to work scheme.\n\nExcellent training and the opportunity to undertake professional training for some roles.\n\nFlexible maternity, paternity, and adoption packages.\n\nUp to 7% employer pension contribution and life assurance cover.\n\nBlue Light Card eligibility with discounts at 15,000 national retailers.\n\nWhy Action for Children?\nEvery child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.\nWe've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.\nWill you join us?\nJoin Our Technology Team as an IT Field Engineer!\nAre you enthusiastic, technically skilled, and ready to make a difference? We are looking for an IT Field Engineer to join our dynamic Technology team. If you have great technical ability, a lateral thinker able to flex and adapt to various situations and want to be part of a successful and energetic team we would love to hear from you!\nHow you'll help to create brighter futures\nRepresenting a professional front facing service to Action for Children staff across the South West England area.\n\nResponsible for attending sites, providing technically focused support and solutions.\n\nOversee the commissioning and de-commissioning of sites providing technical input and resource.\n\nSupport the Service Desk in providing remote support when not out in the field.\n\nMaintain professional development through research of recent and relevant developments in Technology.\n\nApply continuous improvements to service and processes.\n\nProvide direction and guidance to less experienced IT staff.\n\nDevelop strong relationships with remote service users and being the Ambassador for the Action for Children IT department.\n\nLet's talk about you\nExceptional customer service skills with expertise in troubleshooting, diagnosing, and solving complex computer related problems.\n\nFamiliar with the use of Help Desk/ticketing systems.\n\nExperience of working in a technical field-based role.\n\nStrong working knowledge of computer hardware and networks with expertise in troubleshooting hardware and software issues.\n\nProficient technical knowledge of MS-Windows operating system, Office 365, Azure and Active Directory.\n\nExperience in the provisioning and troubleshooting of Wi-Fi and basic networking, Cat5/6 cabling etc.\n\nExperience in working in care-setting (desirable but not essential).\n\nFoundation Qualification in ITIL (or equivalent experience).\n\nQualifications and/or experience of other Standards associated with IT best practice, such as ISO27001, the Data Protection Act 2018 and GDPR.\n\nUK Driving Licence is essential for this role.\n\nPlease see the Job Description attached below for the full list of accountabilities and requirements.\nClosing Date: Wednesday 18th November 2026 at 5pm.\nInterviews will be held week commencing 23rd November 2026.\nOur Commitment to Equity, Inclusion and Anti-Racism\nAt Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.\nWe strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.\nWant to know more about Action for Children?\nFind us on Linkedin, Facebook or YouTube to get to know us better.\nJOB DESCRIPTION\nSee below for further information about working with us:\nAfC Commitment Statement","description_format":"text","description_chars":4278,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Early Childhood Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-04T14:44:42Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-05T06:29:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:3","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":42262,"is_top_pay":false},"html_url":"https://alion.io/job/action-for-children-field-engineer","json_url":"https://alion.io/job/action-for-children-field-engineer.json","meta":{"generated_at":"2026-11-06T02:45:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4708,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1782002},"rest":"https://alion.io/mcp/rest/get_company?id=1782002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faction-for-children-field-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faction-for-children-field-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faction-for-children-field-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/action-for-children-field-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faction-for-children-field-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3749746}},{"tool":"search_jobs","arguments":{"company":"actionforchildren.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3749746},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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