{"id":3487534,"url":"https://alion.io/job/action1-applied-ai-engineer-operations","title":"Applied AI Engineer - Operations","company":{"id":669717,"name":"Action1","domain":"action1.com","url":"https://alion.io/company/action1","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-30T05:48:23Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CZ","HU","PL","ES","PT"],"hiring_countries_total":5,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":125000,"period":"year","method":"role_seniority_country_cell","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"JavaScript","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"VPN","optional":false},{"name":"Azure","optional":true},{"name":"Claude Code","optional":true},{"name":"Fine-tuning","optional":true},{"name":"ISO 27001","optional":true},{"name":"OpenAI Codex","optional":true},{"name":"SOC 2","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-29T22:12:18Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T06:29:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.\nIn 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.\nThe Role\nWe are looking for a senior Applied AI Engineer to join Operations and improve how our business teams work. You will work directly with Support, Finance, Sales Ops, HR, IT, and Legal to turn repetitive tasks and disconnected workflows into reliable AI-powered tools and automations.\nWe build AI to solve real problems, not to follow hype or impress investors. You will investigate how work gets done, propose improvements, and own technical decisions and delivery. We expect you to take initiative, deliver useful results quickly, and improve solutions through short iterations and feedback.\nWhat you’ll do\nWork with teams to understand their workflows, find bottlenecks, and propose improvements. Agree process changes with the COO and relevant teams before implementation.\nBuild AI tools and automations that connect business systems and handle tasks such as document processing or ticket triage. Deliver working versions quickly and improve them through feedback.\nPrioritize opportunities by time saved, error reduction, and risk. Measure whether solutions deliver those benefits, reduce costs, and are actually used.\nRun and support what you build. Test AI outputs, keep integrations reliable as systems change, and manage failures, latency, and cost.\nProtect customer and employee data through limited access, minimal exposure, and redaction before model calls. Work with IT and Security on safeguards, audit trails, and human review where needed.\nEvaluate AI tools and vendors, and recommend when to use an existing solution versus building one.\nDocument workflows and runbooks, train teams to use the solutions, and help them identify and request further automations.\nWhat we’re looking for\n4+ years in operations engineering, business systems, automation, or a similar role, with 1+ years building production LLM or AI-enabled workflows.\nHands-on experience with workflow automation platforms and REST APIs, webhooks, JSON, and OAuth.\nStrong working knowledge of prompt design, retrieval-augmented generation, and agent/tool-use patterns.\nProficiency in Python or JavaScript, and comfort with cloud services; AWS preferred.\nExperience with at least one major business system, such as NetSuite, Salesforce or ServiceNow.\nAbility to translate business needs into technical solutions and explain trade-offs to non-technical leaders.\nSound judgment and practical knowledge of AI security, privacy, and data governance, including least-privilege access, sensitive-data protection, data minimization, and approval controls for sensitive actions.\nNice to have\nExperience with Microsoft 365 / Teams integrations and Microsoft Graph.\nBackground in finance, revenue, or support operations processes.\nFamiliarity with process mining, BI tools, or SQL.\nExperience with SOC 2, ISO 27001, or similar compliance frameworks.\nRelevant AWS, Azure, or security certifications.\nFamiliarity with IT management, RMM, or endpoint security concepts.\nExperience shipping software with coding agents such as Claude Code or Codex, including harnesses, development loops, reusable skills, and context and specification management.\nHands-on ownership of production backend services/APIs, with practical database and container experience.\nSystematic AI evaluation using datasets, metrics, baselines, reproducible experiments, and regression detection.\nDeeper ML foundations, statistical experimentation, and model training or fine-tuning.\nExperience with runtime isolation and sandboxing for sensitive execution.\nWhat Success Looks Like\nFirst 30 days: Understand key workflows and systems, and deliver a prioritized automation backlog\nFirst 90 days: Ship 3-5 production automations or integrations with measured impact, and publish AI usage and data-handling standards\n First year: Establish a repeatable intake-to-deployment process, show clear gains in hours saved and error reduction, and make AI tooling a trusted part of daily operations\nHow We Measure Impact\nHours saved, cycle-time reduction, error and rework rates, automation reliability (uptime and failure rate), AI cost per task, and stakeholder satisfaction.\nBenefits\nFully remote work with flexibility to support your work-life balance.\nA collaborative environment that empowers you to own your domain and implement best practices.\nStable income, benefits, flexible working hours, and opportunities for career advancement.\nFriendly, professional colleagues who are eager to support you and help you grow.\nEngaging challenges and opportunities to make a meaningful impact.","description_format":"text","description_chars":5497,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Czech Republic","iso":"CZ","kind":"country"},{"name":"Hungary","iso":"HU","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"},{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Endpoint Security","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-10-29T22:12:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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