{"id":1192345,"url":"https://alion.io/job/activate-group-driver-3","title":"Driver","company":{"id":691202,"name":"Activate Group","domain":"activate-group.com","url":"https://alion.io/company/activate-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":389},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T16:17:34Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-27T03:17:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job title: Driver\nDepartment: Activate Accident Repair\nLocation: Mallard Lodge, Water Orton, Birmingham, B46 1NS\nHours: 42.5 hours per week (Mon-Fri)\nSalary: We are proud to say, We are a Real Living Wage Employer\nWe’re looking for a Driver to join our team, and play a key role at Activate Accident Repair Birmingham.\nActivate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.\nRole Overview:\nTimely collection and re-delivery of customer and courtesy vehicles, ensuring the customer is aware of delivery/delays. Vehicle checks and the collection of excess payments. Explaining the repair and processes to the customer. Dealing with customers in a professional manner, ensuring high standards of customer service.\nKey responsibilities:\nCarry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and non-related damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner.\nTo drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven.\nEnsure all documentation is correct when transferring vehicles.\nReport any accidents, incidents to your Bodyshop Manager without delay.\nTo be responsible for the collection of payments and receipts and to ensure the correct financial procedures are followed on return to the office.\nCollect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer.\nConfirm any damage or cleanliness issues with reception team.\nNotify customer and reception when a delay is imminent.\nComplete all customer paperwork in presence of customer, noting down vehicle details on both courtesy car and customer vehicle, confirming claim damage and old damage.\nTo be aware of and adhere to all the Housekeeping and Health and Safety regulations and policies applicable to your position and working environment. e.g. driving whilst under the influence of sleep-inducing medication, driving vehicles for which you are not insured or trained. Chemicals, fluids and cleaning agents used in the cleaning process. \nTo ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on job card.\nComplete necessary office paperwork - fuel and drivers log \nSkills and experience:\nFull driving license with the correct classification to carryout duties\nLogistics experience\nExperience of vehicle appraisal\nExceptional communication and customer service skills\nInterpersonal and communication skills should be excellent standard\nAttention to detail \nThe right attitude to get the job done \nTime management at each booking is essential \nBenefits:\n 33 days holiday (including bank holidays)\n Annual pay review\n Personal health cash plan - claim back the cost of things like dentist and optical check ups\n Enhanced maternity / paternity / adoption / shared parental pay\n Life assurance: three times basic salary\nFree breakfasts and fruit\nBirthday surprise for everybody!\nWhat you can expect from us\nAt Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.\nEvery role at Activate Group is aligned to our wider business vision and purpose - making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.\nWe believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.\nWhether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.\nA bit about us\nActivate Group is a fast-growing business approaching 1,000 team members nationwide.\nWe work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.\nWe manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.\nWe also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.\nOur purpose & values\nOur purpose underpins everything we do: Make someone’s bad day better\nOur values define how we work with our team members, customers and suppliers:\nMake it happen - Be accountable. Take the initiative, work fast, and do a great job.\nStrive for better - Be bold. Challenge the norm - make small improvements often.\n Win together - Be a team player. Win together, learn together, respect each other.","description_format":"text","description_chars":5460,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Business Process Outsourcing (BPO)","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-09-24T17:14:53Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:3","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/activate-group-driver-3","json_url":"https://alion.io/job/activate-group-driver-3.json","meta":{"generated_at":"2026-09-27T03:35:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3380,"day_limit":5000,"remaining_today":1620,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}