Yard Operative

Job title: Yardsman

Department: Activate Accident Repair

Location: Unit 3, Kingley Park, Station Road, Kings Langley, WD4 8GW

Hours: 45 hours per week (Mon-Fri)

Salary: £34,632 per annum

We’re looking for a Yardsman to join our team, and play a key role at Activate Accident Repair Kings Langley.

Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Role Overview:

Ensuring the yard is kept clean and tidy and vehicles are parked appropriately with easy access. Dealing with customers in a professional manner, ensuring high standards of customer service. Responsible for moving vehicles around site, including parking and moving them to the correct bays for work to be completed.

Key responsibilities:

• Checking vehicles in when delivered, collected or recovered in. Ensure they are positioned suitably in a valid space.
• Moving cars around as required from the front car park to the rear car park.
• Take images of the vehicle inside and out and mark any damage evident on tablet / paperwork
• Ensure customer signs paperwork before they leave.
• Responsible for handing over courtesy cars (if necessary) and complete relevant paperwork
• Ensure courtesy cars are clean, tidy and have fuel in them
• Hand paperwork to Reception for them to upload and update systems accordingly
• Keep the yard organised, tidy, clean and safe at all times
• Daily travel to local offsite compound to collect courtesy cars/customer cars and deliver cars as and when required
• Occasionally wash down customer/courtesy cars before collection
• Ensuring customers are treated in a professional and efficient manner at all times
• Report any accidents, incidents to your Bodyshop Manager without delay.
• Confirm any courtesy car damage or cleanliness issues with reception team
• Occasionally collecting/delivering cars to/from customers

Skills and experience:

• Full driving license with the correct classification to carryout duties
• Excellent organisation skills
• Logistics experience
• Experience of vehicle appraisal
• Exceptional communication and customer service skills
• Interpersonal and communication skills should be excellent standard
• Attention to detail
• The right attitude to get the job done
• Time management at each booking is essential
• IT proficient

Benefits:

• 33 days holiday (including bank holidays)
• Annual pay review
• Personal health cash plan - claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.

Every role at Activate Group is aligned to our wider business vision and purpose - making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.

We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.

Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.

A bit about us

Activate Group is a fast-growing business approaching 1,000 team members nationwide.

We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.

We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.

We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose & values

Our purpose underpins everything we do: Make someone’s bad day better

Our values define how we work with our team members, customers and suppliers:

• Make it happen - Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better - Be bold. Challenge the norm - make small improvements often.
• Win together - Be a team player. Win together, learn together, respect each other.