{"id":2450220,"url":"https://alion.io/job/active-humber-principal-eho-reactive-team","title":"Principal EHO Reactive Team","company":{"id":2030627,"name":"Active Humber","domain":"activehumber.co.uk","url":"https://alion.io/company/activehumber","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Witham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":51928,"max":55224,"currency":"GBP","period":"year","gross":null,"usd_annual":72988},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2026-10-13T14:33:20Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T01:29:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Number of Vacancies:\n1Time Type:\nFull timeWorker Type:\nRegularProposed Interview Date:\nMonday, November 16, 2026Hours of Work:\n37Hiring Manager:\nCatherine LunnContact Number:\n01482 414549Job Description Summary:\nThis is a full time, permanent position.We are seeking an experienced and motivated Principal Environmental Health Officer to lead our Statutory Nuisance service and play a key role in protecting public health and improving environmental quality across the city.\nThis is an exciting opportunity for an ambitious Environmental Health professional to lead a dedicated team, manage complex investigations, and help shape the future delivery of environmental protection services.\nROLE AND PURPOSE\nTo provide and maintain a high level of professional expertise and advice in the management, organisation and operation of the Environmental Regulation Section’s statutory functions in relation to Statutory Nuisance, Licensing and Planning. To ensure that the relevant aims of the City Council are met, that the service and its decisions are fair, open and accountable, and to provide a high-quality front-line service to its customers.\nTo act as a member of the Environmental Regulation management team and contribute to the delivery of the Service Area Business Plan with specific responsibility for the actions of an Environmental Health Officer and four Environmental Protection Officers. This requires implementing corporate policies and procedures, being conversant with national policies and initiatives, developing teamwork plans and operational procedures, as well as managing staff performance.\nTo develop an annual work plan, identify priorities, set targets and monitor performance to ensure that programmes of work are delivered and that associated annual returns are produced on behalf of the Council for the relevant lead bodies including the Department for the Environment Food and Rural Affairs (DEFRA). Ensure that suitable planning takes place to ensure adherence to targets on a monthly, quarterly and annual basis in order for the authority to meet its targets, balancing reactive and pro-active workloads to achieve this.\nTo undertake the supervision of Professional and Technical Officers to direct their work to achieve agreed targets and to undertake a personal caseload of the more complex cases, requiring a depth of experience and professional competence.\nTo take the lead role in ensuring officers are competent to exercise their statutory powers, that resources are allocated on the basis of risk and that any enforcement action is consistent with the requirements of the relevant lead body, legislation and Government guidance as appropriate\nTo provide a high level of knowledge and expertise in the areas of specialisation, especially in most complex enforcement and allied functions, and assist in the management of highly interactive client focused services.\nDealing with statutory nuisance, (particularly noise nuisance, but also smoke and odour) can often be challenging for the team in relation to both commercial and domestic sources of nuisance. Those suffering from the effects will often feel that their lives are very disrupted and are likely to be emotionally affected. For the person who is the perpetrator behaviour changes will be needed to maintain a positive outcome. Within the whole team, strong diplomatic skills are essential, as is empathy when dealing with distressed residents. However, the Principal Environmental Health Officer needs to have skills to negotiate the most challenging situations, which also often involve Members. This also applies to dealing with filthy and verminous properties.\nFor commercial situations, there can be a conflict between existing businesses and residents. Often solutions involve major investment so the Principal Environmental Health Officer will need to be fully accountable for informal advice given through negotiation and correspondence as well as for the formal action taken, which would eventually be resolved through court proceedings.\nTo contribute to and assist in policy formulation for the Service, by taking a lead responsibility on those policies and procedures relating to statutory nuisance, and other related legislation.\nTo contribute to and assist in policy formulation for the Service.\nPRINCIPAL ACCOUNTABILITIES:\n1. Strategy -\nTo assist the Environmental Regulation Manager by developing and monitoring adherence to an annual work plan and by implementing and monitoring policies and work programmes to enable the performance of the Section to be managed against objectives. To take a lead role in the day-to-day work in areas of specialisation, a role which may also involve the management of Contractors and external specialists as well as external high-level stakeholders. \nTo identify priorities to ensure that statutory services are undertaken in accordance with the relevant legislation and guidance such as that issued by DEFRA.\nTo lead on the production and updates of policies and procedures in relation to the work of the Council’s team that investigates cases of statutory nuisance and regularly review enforcement procedures.\nTo support the development of the departments Civica Cx system through supporting new ways of using technology to deliver functions of the Environmental Regulation Section.\nTo be responsible for, and have the discretion to, initiate investigations to detect and rectify serious breaches of a wide range of legislation. To interview witnesses, take statements, collect, prepare and collate evidence correctly, thoroughly, professionally and in accordance with the Police and Criminal Evidence Act 1984 and departmental procedures, to prepare prosecution reports and to act as a witness in court on behalf of the Council.\nTo work in partnership with key contacts within the Council and externally, particularly City Safe, Housing, Planning, Adult Services and DEFRA.\n2. Customer Focus -\nTo conduct detailed inspections and audits at the highest risk business premises, to determine standards, secure improvements and ensure compliance with legal requirements, so as to safeguard the environment and public health, safety and welfare. Investigate the most complex service requests, officer identified contraventions, to identify breaches of legislation, non-compliance with statutory codes of practice, and risks to public health.\nTo champion a quality, performance and customer focused culture to ensure that services are delivered effectively and in response to identified need. To produce accurate and timely correspondence, records, files and data, including the use of IT and the production of technical reports, to ensure the delivery of quality assured highly focused customer service. To inculcate the practices and processes throughout the team. To act as a lead in the development of corporate systems in use in order to make them as effective as possible in illustrating the contributions of the team to public health objectives. To carry out audits on information contained within the IT systems to ensure accuracy and relevance and to make sure they reflect the current status of premises and can be scrutinised by the relevant external authorities.\nTo manage public requests for advice and reports of concern to ensure a timely and effective response and to ensure the provision of an evidence trail associated with interventions within the team which will allow a qualitative review of action undertaken. To receive feedback on the quality of the service provided, and to benchmark performance. To act on information to enable the team to meet its targets for customer satisfaction and to strive for continuous improvement. Must be able to deal effectively with complaints regarding the service and staff from various sources including the general public, elected members and MP’s \nBuild and maintain working relationships with other service areas to ensure cross service complaints are dealt with in an effective manner within the Council as a whole and to ensure the provision of relevant and up to date information and professional guidance to all users of the service including Elected Members and the general public through direct contact and the preparation and submission of reports to committees.\nAssists the Environmental Regulation Manager in developing, implementing and monitoring section strategies, policies, procedures and programmes to ensure the Environmental Regulation Section and Public Protection Division benefits from experience and knowledge to serve its customers and provide service excellence and best value. \nTo co-ordinate the development of a Communications and Marketing Plan for Public Protection in collaboration with representatives from other service areas. The target audience will include members of the public, businesses, schools, universities, colleges and other bodies. A range of media will be used including displays, seminars, campaigns, leaflets and use of all forms of electronic communications to raise awareness of the risks to public health and to bring about improvements to the environment and public safety. Prepare news releases and other information for the media, respond to media enquiries and ensure compliance with all corporate procedures.\nTo negotiate suitable timescales, for the completion of requests, which may include making demands of central government agencies themselves and challenging the assumptions and decisions they have already made in order to provide a customer focused and balanced service for the residents of Hull. Work closely with the Principal Environmental Health Officers within other parts of the Division and colleagues elsewhere in the authority to deliver a cohesive service, this may involve, where necessary taking a lead role in communication for a number of services. This will involve strong influencing skills and interpersonal skills to achieve the desired outcome.\n3. Performance Management -\nTo ensure set standards are achieved and maintained. To take a lead role in monitoring and evaluating service delivery against individual and team targets, take corrective action to address underperformance, ensure the production of timely and accurate performance reports, maintain quality standards and achieve continuous improvement in service delivery.\nTo mentor, train, guide and support less experienced Senior Environmental Health Officers, Environmental Health Officers, Graduate Environmental Health Officers, Technical Officers, and professional trainees, to contribute to their professional development and the development of the team.\nTo recognise, communicate and mitigate risks to the delivery of performance standards. To achieve personal deadlines and targets to ensure compliance with the Service Delivery plan. To ensure that statutory returns in relation Statutory Nuisance are completed accurately and within specified deadlines. \nTo conduct Personal Growth and Performance Review (PGPR) Interviews and 1-1 meetings for the purpose of setting and achieving targets and identifying development and training needs of Professional and Technical staff. Organise and provide training, guidance and support to Professional staff and Technical Officers and professional trainees to contribute to their development.\nTo take a lead role in monitoring and evaluating service delivery against individual and team targets, take corrective action to address underperformance, ensure the production of timely and accurate performance reports, maintain quality standards and achieve continuous improvement in service delivery.\n4. Leadership -\nTo provide leadership, professional guidance and support to team members to achieve a motivated and effective team to ensure that staff operate in accordance with the defined policies, priorities and objectives of the Service, and to provide staff with guidance and direction in dealing with the most complex issues. \nIn the most complex and high-profile cases, to lead, guide and support Senio...","description_format":"text","description_chars":18087,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-13T14:33:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:4","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":72988,"is_top_pay":false},"html_url":"https://alion.io/job/active-humber-principal-eho-reactive-team","json_url":"https://alion.io/job/active-humber-principal-eho-reactive-team.json","meta":{"generated_at":"2026-10-15T07:52:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2030627},"rest":"https://alion.io/mcp/rest/get_company?id=2030627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Factive-humber-principal-eho-reactive-team"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Factive-humber-principal-eho-reactive-team"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Factive-humber-principal-eho-reactive-team"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/active-humber-principal-eho-reactive-team\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Factive-humber-principal-eho-reactive-team"}]}