{"id":3807834,"url":"https://alion.io/job/actual-group-amicable-debt-collection-customer-advisor-mf","title":"Amicable Debt Collection Customer Advisor (M/F)","company":{"id":2546008,"name":"Actual Group","domain":"actualgroup.com","url":"https://alion.io/company/actualgroup-com","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":44,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mérignac, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12,"max":12,"currency":"EUR","period":"hour","gross":null,"usd_annual":26000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T13:59:42Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-12T18:30:52Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The Actual group is recruiting for its client, the leading bank in the eurozone, a Customer Advisor (M/F) in amicable debt collection.\nWorking with a private clientele, you will join the existing team of remote advisors and will be trained for the position.\nYour role will be to call clients experiencing payment difficulties regarding their credit file in order to offer them solutions so they can resume regular monthly payments.\nPosition based in Mérignac. 35h/week. Remuneration at 12.54€/h + 13th month + access to the company restaurant. Long-term assignment expected.\nWith a higher education degree (Bac+2 to Bac+3), you have a successful first experience (internship and work-study included) in debt collection or remote customer relations on financial topics. Ideally, you have already worked in the banking/insurance sector.\nYou have excellent interpersonal skills and will be able to effectively understand the clients' situation to propose adapted solutions to guarantee the payment of monthly installments.\nIf this position suits you, do not hesitate any longer and apply online.","description_format":"text","description_chars":1092,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Debt Collection & Recovery"],"lifecycle":[{"event":"open","at":"2026-11-05T13:59:42Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":6,"expected_fill_days":30,"reasons":["conf:5","agency","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":26000,"is_top_pay":false},"html_url":"https://alion.io/job/actual-group-amicable-debt-collection-customer-advisor-mf","json_url":"https://alion.io/job/actual-group-amicable-debt-collection-customer-advisor-mf.json","meta":{"generated_at":"2026-11-12T22:03:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":46541,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2546008},"rest":"https://alion.io/mcp/rest/get_company?id=2546008"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Factual-group-amicable-debt-collection-customer-advisor-mf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Factual-group-amicable-debt-collection-customer-advisor-mf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Factual-group-amicable-debt-collection-customer-advisor-mf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/actual-group-amicable-debt-collection-customer-advisor-mf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Factual-group-amicable-debt-collection-customer-advisor-mf"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3807834}},{"tool":"search_jobs","arguments":{"company":"actualgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3807834},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}