{"id":3807828,"url":"https://alion.io/job/actual-group-digital-workplace-project-manager-mf","title":"Digital Workplace Project Manager (M/F)","company":{"id":2546008,"name":"Actual Group","domain":"actualgroup.com","url":"https://alion.io/company/actualgroup-com","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":41,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lyon, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-05T13:59:42Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T10:44:36Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Your daily challenges\nAs a true conductor of the workstation and connected collaborative environments, you will work at the intersection of project management (Build) and operational excellence (Run & MCO):\n1. Project Management & Coordination (Build)\nDefine, plan, and manage project backlogs for Digital Workplace evolution (deployments, tool migrations, new services).\nManage partner/vendor relationships and lead regular governance committees.\nSupport change management: ensure that every technical evolution meets the concrete needs of business teams.\n2. Delivery & Performance Guarantee (Run)\nEnsure smooth delivery within your scope: managing critical incidents, prioritizing requests, and proactive problem management.\nGuarantee service continuity by participating in the on-call system and interventions during non-working hours (HNO).\n3. Operational Maintenance (MCO) & Innovation\nMonitor obsolescence, apply security patches (WUCP patching), and ensure overall fleet compliance.\nDrive user experience and fleet health through proactive supervision and observability (Nexthink, real-time KPIs, management dashboards).\nIndustrialize and automate configurations and solution deployments.\nYour technical playground\nYou will work in a modern, hybrid, and multi-device ecosystem\nModern Workplace & Workstations: Windows, VDI, Intune, MECM (SCCM), WUCP, multi-OS fleets (Android, WebOS, iOS/macOS).\nSmart Office & Connected Workspaces: Booking solutions (Jooxter, GoBright) and intelligent digital signage (Smart POS).\nSecurity & Observability / DEX: Nexthink, EDR / Microsoft Defender for Endpoint (MDE), Netskope.\nMethods & Tools: ITIL best practices, ServiceNow.\nYou have a sense of service, team spirit, and a strong appetite for enhancing user experience.\nExperience: 5 to 10 years of experience in technical project management, delivery management, or Digital Workplace engineering, ideally acquired in large account environments or IT service companies (ESN).\nKey skills\nMastery of Microsoft environments (Intune, MECM, Windows) and Digital Experience Monitoring (DEX) tools.\nSolid culture of Smart Office tools (digital signage, room/desk booking).\nProven practice of ITIL processes (major incident management, changes, problems).\nSoft skills\nExcellent interpersonal skills, unifying leadership, and a sense of diplomacy to engage various stakeholders.\nRigor, proactivity, ability to make decisions and manage priorities under operational 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