{"id":3675031,"url":"https://alion.io/job/actual-group-sales-assistant-mf","title":"Sales Assistant (M/F)","company":{"id":2546008,"name":"Actual Group","domain":"actualgroup.com","url":"https://alion.io/company/actualgroup-com","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":43,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cholet, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-03T10:32:12Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T19:51:14Z","board_verified":false,"closed_at":"2026-11-05T19:51:14Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"The ACTUAL agency in Cholet is recruiting an After-Sales Commercial Assistant (M/F) for one of its clients.\nSupporting the sales department, your missions are as follows\n Receive, analyze, and qualify simple after-sales requests and accessory requests using a reference system\n Inform and advise customers on delivered products (incoming and outgoing calls, emails, or letters) \nAdvise the customer on the after-sales request process (after-sales application, warranty limitations) \nProcess spare parts orders\nProvide an adapted and standardized customer response using operating procedures\n Draft and follow up on paid quotes \nTrigger remanufacturing requests and issue customer credit notes within authorized limits \n Inform the customer about the progress of their file (delay reports, propose interim solutions) \nDetect and report recurring after-sales requests and/or propose solutions for continuous improvement\nThe full-time position is based in Cholet and requires knowledge of joinery\nDo you have successful initial experience in a similar position and do you know the joinery sector?\nDo you want to invest yourself long-term in a company?\nThen don't wait any longer and apply online with an up-to-date 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