{"id":3690280,"url":"https://alion.io/job/acuative-circuit-delivery-project-manager-2","title":"Circuit Delivery Project Manager","company":{"id":2481388,"name":"Acuative","domain":"acuative.com","url":"https://alion.io/company/acuative","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Strongsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-03T16:14:35Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T00:03:09Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Summary :\nThe Circuit Delivery Project Manager / Team Lead is a senior delivery leader responsible for managing complex telecommunications deployments and serving as the primary escalation point for the Circuit Delivery organization. This role oversees the successful delivery of Broadband, Dedicated Internet Access (DIA), LEO satellite, Fixed Wireless, and 5G wireless services across domestic and international locations.\nThe Project Manager / Team Lead manages circuit delivery projects from order initiation through installation, testing, turn-up, and closeout while coordinating directly with customers, carriers, engineering teams, internal stakeholders, and delivery coordinators. The role combines hands-on project management with team leadership, carrier escalation, risk management, process governance, and coaching.\nThe successful candidate must bring meaningful telecommunications and carrier-services experience. This position is intended for an experienced professional who understands carrier ordering and provisioning processes, can navigate carrier organizations and portals, understands common delivery risks, and can quickly determine the appropriate escalation path when an order is delayed or at risk. Experience working for or with major carriers such as AT&T, Verizon, Lumen, Comcast Business, Spectrum Enterprise, Cox Business, Zayo, or comparable providers is highly desirable.\nCore Responsibilities :\nLead complex circuit and wireless service deployments from order through final turn-up and closeout.\nServe as the primary escalation point for carrier delivery issues, missed milestones, construction delays, provisioning problems, access challenges, and customer-impacting risks.\nDirect and prioritize the work of Circuit Delivery Coordinators supporting assigned projects and ensure appropriate workload distribution.\nEstablish and maintain project schedules, milestone plans, dependencies, risks, action items, and customer commitments.\nManage multiple domestic and international carrier relationships and drive providers toward committed delivery dates.\nReview carrier order status, portal information, provisioning milestones, and exceptions to determine project health and required action.\nValidate that carrier solutions and order details align with customer requirements, including service type, bandwidth, location, demarcation, delivery method, and requested dates.\nLead customer and internal status meetings for complex or high-visibility deployments and communicate clear recovery plans when milestones are at risk.\nPartner with engineering and technical teams on service design, demarcation, equipment requirements, testing, activation, and turn-up.\nEnsure required delivery documentation is complete, accurate, and retained in accordance with company standards.\nIdentify systemic carrier performance issues and recurring delivery bottlenecks; develop corrective actions and escalate trends to leadership.\nEstablish escalation paths and maintain productive relationships with carrier account teams, provisioning groups, construction teams, dispatch, and support organizations.\nCoach and mentor Delivery Coordinators on milestone management, carrier communication, documentation, escalation practices, and delivery standards.\nReview aging orders and project health metrics and proactively intervene before customer commitments are missed.\nDrive continuous improvement of carrier delivery processes, templates, reporting, and operating procedures.\nEnsure projects are delivered in accordance with customer SLAs, internal standards, contractual commitments, and applicable operational procedures.\nCarrier & Telecom Expertise :\nDemonstrated working knowledge of carrier ordering, provisioning, construction, dispatch, installation, testing, and service activation processes.\nExperience managing services such as Broadband, DIA, Ethernet, Point-to-Point, Fixed Wireless, 5G/LTE, and/or LEO satellite services.\nAbility to work effectively with multiple carriers simultaneously and understand differences in carrier processes, portals, terminology, and escalation paths.\nExperience navigating carrier organizations and escalating issues through account teams, provisioning, construction, engineering, dispatch, and leadership channels.\nAbility to interpret carrier order information and recognize inconsistencies or risks that may not be obvious to a less experienced coordinator.\nExperience with domestic and international service delivery is strongly preferred.\nLeadership & Project Management Expectations :\nOwn project outcomes rather than simply tracking tasks; actively drive stakeholders toward resolution.\nEstablish clear accountability for each milestone, action item, dependency, and escalation.\nProvide direction to Coordinators while remaining accountable for overall project health and customer commitments.\nMaintain executive-ready status reporting for high-priority, complex, or at-risk deployments.\nDevelop recovery plans when delivery dates are missed or carrier performance creates project risk.\nUse project management best practices to manage scope, schedule, risk, communications, dependencies, and stakeholder expectations.\nStandardize delivery practices and help build repeatable processes that can scale with increasing circuit volume.\nQualifications :\nBachelor's degree in Business, Information Technology, Telecommunications, Project Management, or related field preferred; equivalent experience will be considered.\n5+ years of project management, telecommunications, carrier services, network delivery, or related experience.\nSignificant hands-on experience with telecom/carrier service delivery is required.\nPMP certification preferred.\nExperience working for, with, or closely alongside major telecom/carrier organizations such as AT&T, Verizon, Lumen, Comcast Business, Spectrum Enterprise, Cox Business, Zayo, or comparable providers strongly preferred.\nProven experience managing multiple concurrent telecom deployments and customer commitments.\nStrong understanding of carrier portals, ordering systems, provisioning workflows, and delivery milestones.\nExcellent written and verbal communication skills, including the ability to communicate effectively with executives, customers, carriers, engineers, and delivery teams.\nStrong analytical, organizational, problem-solving, and escalation-management skills.\nIntermediate or greater proficiency with Microsoft Excel, Microsoft Office, and project management tools.\nPreferred Experience :\nExperience leading a carrier services delivery or circuit provisioning team.\nExperience with enterprise multi-site deployments, national rollouts, or international telecommunications programs.\nExperience with SD-WAN, Internet, DIA, Ethernet, Broadband, wireless, fixed wireless, or LEO deployments.\nExperience establishing carrier scorecards, KPIs, delivery metrics, or escalation processes.\nExperience building or improving telecom delivery processes and operational standards.\nPMP certification or comparable formal project management training.\nSuccess Factors :\nRecognized as the person who can get a difficult carrier order moving when normal processes fail.\nStrong carrier relationships and the credibility to escalate issues effectively.\nBalances urgency and customer service with disciplined project management.\nHighly organized, data-driven, and comfortable managing a large volume of concurrent work.\nLeads through accountability, coaching, and clear communication.\nQuickly identifies the root cause of delivery problems and develops practical recovery plans.\nCreates structure and consistency across the Circuit Delivery team while maintaining flexibility for customer-specific requirements.\nRole Differentiation\nThe Project Manager / Team Lead is expected to bring the telecom and carrier knowledge required to lead complex deployments and resolve escalations. Unlike the Coordinator role, prior carrier-services experience is a core requirement for this position. The Coordinator can be developed through structured training and hands-on experience; the Team Lead must be able to step into an active carrier escalation, understand the underlying issue, identify the correct carrier path, and provide direction to the team.","description_format":"text","description_chars":8245,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","IT Infrastructure & Networking Services","Enterprise Networks"],"lifecycle":[{"event":"open","at":"2026-11-03T16:14:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":40,"reasons":["conf:3","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/acuative-circuit-delivery-project-manager-2","json_url":"https://alion.io/job/acuative-circuit-delivery-project-manager-2.json","meta":{"generated_at":"2026-11-09T03:22:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1490,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2481388},"rest":"https://alion.io/mcp/rest/get_company?id=2481388"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facuative-circuit-delivery-project-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facuative-circuit-delivery-project-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facuative-circuit-delivery-project-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acuative-circuit-delivery-project-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facuative-circuit-delivery-project-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3690280}},{"tool":"search_jobs","arguments":{"company":"acuative.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3690280},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}