{"id":2194148,"url":"https://alion.io/job/acuative-field-engineer-ii","title":"Field Engineer II","company":{"id":2481388,"name":"Acuative","domain":"acuative.com","url":"https://alion.io/company/acuative","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lubbock, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":184000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-06T15:16:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-10T23:57:15Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Field Service Technician - Network & Technology Services :\nAcuative is seeking a dependable and technically capable hands-on Field Service Technician to provide installation, maintenance, troubleshooting, and Smart Hands support for network and technology infrastructure at customer locations. Technicians work with a wide variety of network, communications, computing, and low-voltage infrastructure and frequently coordinate with remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical teams to complete installations and resolve service issues.\nThis is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Prior field service, IT, networking, telecommunications, or structured cabling experience is preferred. However, candidates with a strong technical background, mechanical aptitude, and a demonstrated willingness to learn are encouraged to apply. Acuative provides paid training and technical support for the work our technicians perform.\nTechnicians serve as the Onsite Smart Hands resource, performing physical installation, cabling, testing, troubleshooting, equipment replacement, and other hands-on tasks while working with remote technical resources when configuration or advanced troubleshooting is required. This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.\nAcuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.\nTo be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours and weekends. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.\nAcuative is a drug free workplace.\nOverview :\nAcuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.\nPrimary Duties and Responsibilities :\nThe position involves a variety of tasks including but not limited to:\nInstall, replace, relocate, rack, stack, mount, and provide Smart Hands support for routers, switches, wireless access points, firewalls, cellular gateways, SD-WAN equipment, servers, circuits, telephony and other network-based hardware.\nPerform physical installation and replacement of equipment from a variety of manufacturers and technology platforms, including circuit extensions, structured cabling, fixed wireless, and Low Earth Orbit (LEO) satellite solutions.\nPerform equipment cutovers and migrations while working with remote engineers, NOCs, project teams, and customer technical resources.\nLocate, identify, label, and document telecommunications circuits, circuit IDs, demarcation points, network equipment, ports, cabling, and associated infrastructure.\nTroubleshoot copper cabling and connectivity using appropriate test equipment, including cable testers, toner/probe sets, and related tools. Perform circuit extensions and other low-voltage cabling work as required.\nConduct site surveys and site audits to document existing infrastructure, equipment, cabling, power availability, installation requirements, and other site conditions.\nInstall LEO satellite and fixed wireless equipment, including exterior mounting, antenna installation, cable routing from exterior to interior locations, and associated indoor network equipment. Installation of Fixed Wireless Antennas, cables and hardware.\nCarry and position tools, networking equipment, mounting hardware, ladders, satellite installation components, ballast/cinder blocks, and other materials required for field installations.\nComplete all required job deliverables accurately and on time. Deliverables may include photographs, ticket notes, equipment and serial-number information, Microsoft Excel survey forms, sign-off documents, installation checklists, test results, and customer-specific electronic forms or applications.\nMaintain assigned company vehicle, inventory, tools, test equipment, and safety equipment according to departmental standards.\nAbility to work off a lift or ladder at heights up to 30 feet or more.\nPreferred Qualifications :\nWorking knowledge of networking hardware and topologies.\nPrevious experience in IT field services, telecommunications, networking, structured cabling, computer hardware, electronics, or a related technical field.\nAbility to identify and work with routers, switches, wireless access points, firewalls, cellular gateways, modems, servers, telecommunications circuits, and related hardware.\nBasic understanding of telecommunications circuits, demarcation points, circuit extensions, and connectivity troubleshooting.\nKnowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.\nPhysical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.\nAbility to provide configuration support for a variety of technology platforms through console and remote applications.\nUnderstanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.\nExperience with LEC circuit identification and extensions.\nFamiliarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.\nAbility to operate basic power tools - drills, saws, etc.\nWork on ladders and lifts where required.\nWorking knowledge of Microsoft Office applications (Excel & Word).\nAbility to follow detailed job documents.\nMust be willing to travel as needed to meet customer SLAs.\nOn-call, after hours, and weekend work may be required.\nMust possess a valid drivers’ license with good driving record.\nExperience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.\nAbility to work off a lift or ladder at heights up to 30 feet or more.\nEducation & Certifications :\nAssociate’s degree in information technology or equivalent experience.\nCompTIA networking, Cisco, Cabling, BICSII, Satellite, PBX or VoIP system certifications a plus!\nSelected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.\nThe Ideal Candidate :\nThe ideal Field Service Technician is someone we can depend on.\nYou do not need to know every piece of equipment you will encounter on day one. Technology, customers, and project requirements continually change, and training and remote technical support are available. What matters is having a solid technical foundation, the ability and desire to learn, good judgment, and the willingness to work through unfamiliar problems.\nOur strongest technicians are comfortable working independently, traveling wherever the work requires, communicating professionally with everyone they encounter, and taking ownership of their assignments. They understand when to troubleshoot independently, when to engage remote technical resources, and when a customer Scope of Work requires approval before making a change.\nIf you enjoy hands-on technology, solving problems in the field, learning new systems, and working in an environment where no two assignments are exactly the same, this position may be a strong fit.","description_format":"text","description_chars":7869,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Telecommunications","IT Infrastructure & Networking Services","Enterprise Networks"],"lifecycle":[{"event":"open","at":"2026-10-09T18:49:08Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:3","wave","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/acuative-field-engineer-ii","json_url":"https://alion.io/job/acuative-field-engineer-ii.json","meta":{"generated_at":"2026-10-11T03:57:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2150,"day_limit":5000,"remaining_today":2850,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2481388},"rest":"https://alion.io/mcp/rest/get_company?id=2481388"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facuative-field-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facuative-field-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facuative-field-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acuative-field-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facuative-field-engineer-ii"}]}