{"id":4269321,"url":"https://alion.io/job/acuity-analytics-senior-system-administrator-acuity-analytics","title":"Senior System Administrator - Acuity Analytics","company":{"id":1989419,"name":"Acuity Analytics","domain":"acuityanalytics.com","url":"https://alion.io/company/acuityanalytics","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"Linux","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-11-13T17:21:58Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:21:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Want to join a team that holds all the other teams together? The smooth running of a company does not just happen. It takes the skills and efforts of an amazing team that puts passion in every project they put their hands on.\nAbout the role\nReporting into the Head of Infrastructure, you will be part of a distributed team in our organisation and will work on not only the local infrastructure but across all our offices and cloud infrastructure. You will participate in technical research and development to enable continuing innovation within the infrastructure. You will also ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.\nThe successful candidate would be a naturally driven person with a continuous improvement mindset who is customer focused and shows empathy as and when needed. You must have a sense of humour and appreciate a constant flow of tickets. Enjoys problem-solving and assisting end users in their daily IT issues. As a technology person who is people orientated, you will support and maintain software and hardware infrastructure for end-user computing, onsite and cloud servers, communication services, and the LAN / WAN infrastructure.\nResponsibilities\nOperations and Support\nCreate / Change and Respond to tickets and identify categories in the Service Desk.\n\nProvide quotes and raise purchases as requested through our suppliers for laptops and end user peripherals.\n\nParticipate and communicate via all channels with colleagues, internal and external clients as part of your day-to-day tasks.\n\nUp-keep changes to our and our customers IT assets through the IT inventory system\n\nPerform daily system monitoring, verifying the integrity and availability of all environments, systems, and key processes, reviewing system and application logs.\n\nPerform regular security monitoring to identify any possible issues or intrusions.\n\nCreate, change, and delete user accounts as per ticket request.\n\nProvide Tier I/II and other support per request from various constituencies. Investigate and troubleshoot issues.\n\nRepair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.\n\nSupport LANs, WANs, network segments, internet, and intranet systems.\n\nProvisioning & Maintenance\nInstall new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.\n\nDevelop and maintain installation and configuration procedures and documentation.\n\nContribute to and maintain system standards.\n\nResearch and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.\n\nPerform network address assignment as needed.\n\nAssign routing protocols and routing table configuration.\n\nAdminister servers, laptops, desktop computers, printers, routers, switches, firewalls, smartphones, tablets, access points, software deployment, security updates and patches.\n\nPerform ongoing performance tuning, hardware upgrades, and resource optimization as required.\n\nMaintain network and system security by patching and updating firmware as needed.\n\nMaintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.\n\nMaintain network servers such as file servers, VPN gateways, and intrusion detection systems.\n\nQuality Management System\nto document processes and iteratively improve them over time.\n\nto raise changes performed on the infrastructure.\n\nto identify any needed infrastructural requirements.\n\nto coordinate the routine and unscheduled maintenance of infrastructure.\n\nto maintain records of the infrastructure maintenance.\n\nto allocate infrastructure resources and costs by product/project.\n\nto ensure that a reliable infrastructure is established.\n\nto monitor the performance of the infrastructure.\n\nSkills for this role\nCore Skills\nExcellent communication skills must speak / read & write in English at a good level.\n\nDesktop & Server networking concepts (Microsoft and Linux preferred)\n\nMicrosoft Active Directory, Group Policies, Server Roles, DNS, DHCP and printing protocols\n\nAdministration knowledge of Microsoft Azure, Hyper-V, SharePoint & Office 365\n\nIT infrastructure installation, support and maintenance (eg Network Switches, WIFI Access Points etc) \nWhy Join Us\nAt Acuity Analytics, you'll have the opportunity to work across complex enterprise Azure environments while helping shape and improve our Managed Services capability.\nYou'll solve challenging technical problems, influence standards and automation, mentor other engineers, and work closely with customers and technical teams.\nPeople are at the Heart of our Business. By investing in people, we achieve exceptional results for our clients and create new opportunities for our teams to thrive.\nCheck out this page for more details.\nFor more details about Acuity Analytics please see here: Read here.\nIf you have any questions contact our Talent Acquisition team on ta.admin@acuityanalytics.\nFor more details about Acuity Analytics please see here: Read here.","description_format":"text","description_chars":5279,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-13T17:21:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:2","win:early"],"computed_at":"2026-11-13T20:01:48Z"},"pay":null,"html_url":"https://alion.io/job/acuity-analytics-senior-system-administrator-acuity-analytics","json_url":"https://alion.io/job/acuity-analytics-senior-system-administrator-acuity-analytics.json","meta":{"generated_at":"2026-11-13T20:01:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39936,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1989419},"rest":"https://alion.io/mcp/rest/get_company?id=1989419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facuity-analytics-senior-system-administrator-acuity-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facuity-analytics-senior-system-administrator-acuity-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facuity-analytics-senior-system-administrator-acuity-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acuity-analytics-senior-system-administrator-acuity-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facuity-analytics-senior-system-administrator-acuity-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4269321}},{"tool":"search_jobs","arguments":{"company":"acuityanalytics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4269321},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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