{"id":2082287,"url":"https://alion.io/job/acuity-sales-support-engineer","title":"Sales Support Engineer","company":{"id":1884164,"name":"Acuity","domain":"acuityinc.com","url":"https://alion.io/company/acuityinc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US","GE","SG"],"hiring_countries_total":3,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":true},{"name":"Docker","optional":true},{"name":"Java","optional":true},{"name":"Linux","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-08T10:50:38Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-11T02:10:24Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.\nDistech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Inc. family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, and better efficiencies through our forward-thinking technologies and services.\nAcuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.\nWe achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.\nAcuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.\nJob Summary\nWe are looking for a problem solver with an application engineering and/or programming background in BAS controls to help support our network of System Integrators and End-User customers with adoption of the best technology our industry has to offer.\nAs a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities.\nYou will work directly with your System Integrators, End User Customers, and Regional Sales Managers to create and manage your own schedule of commitments.\nYou will be joining a solutions sales team with an incredible family-like culture. Your peers will be some of the brightest minds in our industry. We hope the thought of learning about the latest technology in the building controls industry and sharing that knowledge with customers sounds like fun. We look forward to meeting you.\nThis position is Remote (work from home), based in Singapore and does require company-paid travel.\nKey Tasks & Responsibilities (Essential Functions)\nNew Product Introductions\nAssist with the development and presentation of tech focused sessions/webminars/lunch and learns\nSupporting new customer onboardings\nSupport industry trade show events by assisting with product demonstrations and support with lead generation during events\nProduct feature demonstrations\nProviding supplemental product training\nSupporting projects that are adopting new technology for the first time\nCollaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations\nProvide assistance in project tenders when collaborating with regional sales managers and system integrator partners\nSkills and Minimum Experience Required\nExceptional knowledge and understanding of the Tridium Niagara Framework. EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system. \nA solid fundamental understanding of HVAC systems.\nAbility to think logically and write programs for HVAC control. \nHave a knack for explaining often tough and complicated topics in layman’s terms.\nFundamental understanding of protocols such as BACnet, Modbus, Lonworks\nFundamental understanding of MSTP and IP networking\nAbility to show initiative when working independently as well as collaborate closely with internal/external stakeholders as required\nEffective time management skills and ability to assess task urgency and importance to deliver high quality results \nPreferred Skills, Experience and Education\nExperience with IoT integrations and API’s\nAbility to write code in computer programming languages such as Python, Java, C++ \nYour personal hobbies include tinkering, building, or creating\nAdvanced understanding of IP networking\nExperience with Linux and or Docker/Containers\nTertiary education (either a degree or vocational) is preferred but not required\nDistech Controls Inc. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.\nWe value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.\nAny unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.\nAcuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.","description_format":"text","description_chars":6102,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Georgia","iso":"GE","kind":"country"},{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T10:50:38Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/acuity-sales-support-engineer","json_url":"https://alion.io/job/acuity-sales-support-engineer.json","meta":{"generated_at":"2026-10-11T03:17:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":816,"day_limit":5000,"remaining_today":4184,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1884164},"rest":"https://alion.io/mcp/rest/get_company?id=1884164"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facuity-sales-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facuity-sales-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facuity-sales-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acuity-sales-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facuity-sales-support-engineer"}]}